McDonald's

Reviews

• DC

  darrin clark

  1 day ago
  1.0
  Reviewing mostly as a delivery driver and the customer service at this location is the absolute dirt worst. These aren't McDonald's problems, they're this locations. I had to take a break eating and delivering there in 2023 and recently started going back. But same staff, same issues. The worst is the unkempt man manager with a man bun. He seems intoxicated and is always on duty when something happens. Ever since 2023 he's been an issue with a few times his crew also seeming stoned. Regardless of manager on shift- Regularly mark orders as finished when they're not, lying to the delivery app to hide their bad wait times. Just today 1/11 the unkempt manager marked the order finished twice when it wasn't without communicating with me (lobby was empty). Customers are actively ignored for minutes at a time even though they're the only ones who unlock the bathroom or can take cash. This is especially frustrating when there's a mistake on your order which they don't apologize or thank except for a few girls working the counter. Regularly watch them do dozens of drive thru orders before a single delivery, even if the lobby is empty but me. Other managers regularly ignore English speaking drivers but have close relationships with Spanish speaking. Just this week in 2026 this all happened again. But also I had to call out the skinny blonde kid for lying to the store director about helping me. He never does help so I spoke up and now he holds a grudge. The same blonde kid kept me waiting one day 20 mins past pickup time not communicating, when he finally did he told me they didn't have enough food and focused on other orders instead. The cook just laughing like not her problem. It took a half hour to pick up (not the only time) while cars flood through the drive thru. Minus 5 stars for consistency. This location is the reason I'm glad Door Dash now allows you to block receiving deliveries from restaurants.
• SB

  Seren Bennett

  Jan 5, 2026
  1.0
  waited in my car for 50 min to wait for my curbside order. other cars game and went and got their orders way before mine. very angry.
• BL

  Braedon Lamoreaux

  Dec 28, 2025
  1.0
  This location (as most) must have a limit on how many napkins they can give out daily. If you use drive thru, be sure to remember to ask for napkins at the window, as the crew doesn’t know they exist
• AS

  Azreah Schmitke-Holzworth

  Dec 22, 2025
  1.0
  Door-dashed food, called in to the store got hung up on 3 times before getting helped. Missing items sprite had mo flavor syrup tasted like acid, fries were cold and no salt when i paid for extra salt, my milkshake tasted sour, & i had no sauce. Ridiculous
• AA

  Alejandro

  Dec 19, 2025
  1.0
  Absolutely horrible service. I ordered a BigMac with no onions, no pickles through the drive thru. I get home and realize the burger has onions, so I drive back to the drive thru with the BigMac I was given to get my order right. I spent 10 minutes trying to explain the situation to a poor kid who didn’t speak a word of English. I then wait for 15 mins at the drive thru window, and the manager comes to hand me the exact same cold burger without saying a word. After realizing the burger was the same, I call the manager to try to explain the situation to her. She comes up, doesn’t say anything to me, and just rolls her eyes at me while I explain for the third time that I just don’t want pickles and onions in my burger. Had to wait another 10 mins at the window to finally get the burger. When I got home, I realized the burger was missing many other things, like lettuce and sauce, but it’d already been over an hour since my initial order. If the manager doesn’t have the decency to say "sorry" even once, and is so confidently disrespectful, there’s not much we can expect from the store and the workers either.

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