Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported poor service, including long wait times, incorrect orders, and unprofessional staff behavior.
Food Quality
Many reviews mentioned issues with food quality, such as cold items, incorrect orders, and unsanitary conditions.
Management Issues
Several customers noted a lack of effective management, with complaints about staff training and accountability.
Customer Experience
While some customers praised individual staff members for their friendliness, the overall customer experience was marred by consistent service failures.
LL
Leinad
1 day ago
1.0
Ordine sbagliato è in più mi fanno aspettare senza dirmi niente in piena pioggia un po più di serietà verso i clienti nooo
CC
Chris
3 days ago
1.0
Feedback for our to-go order.
Positive: We actually received the number of items that we ordered.
Negative: Our order included 2 SAUSAGE, EGG, AND CHEESE McGriddles. However, we received one with no egg, no cheese. We received the other with no cheese.
It's bad enough that I have to take nearly everything out of the bag to verify that our order has the number of items ordered. But apparently, now we have to unwrap all sandwiches in order to verify that everything is on said sandwiches, then re-wrap and bag everything before leaving with our order?!
JS
Julia Stewart
Feb 13, 2026
1.0
Ordered a number one- they forgot to give me the Big Mac- so pretty much the meal. And the flies were half full and half cooked. Disgusting! Never coming to this location again
AL
Ayden Lovell
Feb 7, 2026
1.0
awful service
DC
darrin clark
Jan 11, 2026
1.0
Reviewing mostly as a delivery driver and the customer service at this location is the absolute dirt worst. These aren't McDonald's problems, they're this locations.
I had to take a break eating and delivering there in 2023 and recently started going back. But same staff, same issues.
The worst is the unkempt man manager with a man bun. He seems intoxicated and is always on duty when something happens. Ever since 2023 he's been an issue with a few times his crew also seeming stoned.
Regardless of manager on shift-
Regularly mark orders as finished when they're not, lying to the delivery app to hide their bad wait times. Just today 1/11 the unkempt manager marked the order finished twice when it wasn't without communicating with me (lobby was empty).
Customers are actively ignored for minutes at a time even though they're the only ones who unlock the bathroom or can take cash. This is especially frustrating when there's a mistake on your order which they don't apologize or thank except for a few girls working the counter.
Regularly watch them do dozens of drive thru orders before a single delivery, even if the lobby is empty but me.
Other managers regularly ignore English speaking drivers but have close relationships with Spanish speaking.
Just this week in 2026 this all happened again. But also I had to call out the skinny blonde kid for lying to the store director about helping me. He never does help so I spoke up and now he holds a grudge.
The same blonde kid kept me waiting one day 20 mins past pickup time not communicating, when he finally did he told me they didn't have enough food and focused on other orders instead. The cook just laughing like not her problem. It took a half hour to pick up (not the only time) while cars flood through the drive thru.
Minus 5 stars for consistency.
This location is the reason I'm glad Door Dash now allows you to block receiving deliveries from restaurants.
What are the regular operating hours for McDonald's in South Jordan?
McDonald's in South Jordan is open daily from 6:00 AM to 11:00 PM.
What are the drive-through hours at this McDonald's location?
The drive-through is open every day from 5:00 AM to 1:00 AM.
Can I get delivery from McDonald's, and what are the delivery hours?
Yes, McDonald's offers delivery daily from 5:00 AM to 11:39 PM on most days, and until 12:39 AM on Fridays and Saturdays.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's location have a drive-thru?
Yes, this McDonald's has a drive-thru available for customer convenience.
Is there a mobile app for ordering from McDonald's?
Yes, you can order using the McDonald's app available for iOS and Android devices.
Are there options for no-contact or same-day delivery at this McDonald's?
Yes, they offer no-contact delivery and same-day delivery options for customers.
What nearby restaurants can I visit along with McDonald's during my visit?
Nearby restaurants include Costa Vida Fresh Mexican Grill, Marco's Pizza, Arby's, and Starbucks, providing a variety of dining options near McDonald's.
What nearby services can I use when visiting McDonald's?
Adjacent services include Bonnie Nails for nail care, Great Clips for haircuts, and The UPS Store 6875 for shipping and printing needs.
Are there any nearby entertainment or educational centers near McDonald's?
Yes, Utah Kids Club discount store and Discovery Kids Preschool are nearby, providing options for family activities and education.
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