Chipotle Mexican Grill

3.2
234 reviews
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About

Mexican Restaurant
Chipotle South Jordan is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
3561 W 11400 S, South Jordan, UT
84095, United States

Hours

Reviews

3.2
234 reviews
5 stars
99
4 stars
20
3 stars
16
2 stars
17
1 star
82

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Portion Sizes

Many reviews mentioned small portion sizes, with customers feeling shortchanged on their meals.

Food Quality

Feedback indicated inconsistent food quality, with complaints about cold food, undercooked rice, and stale chips.

Customer Experience

Several customers expressed frustration with the overall dining experience, including lack of communication and unprofessional behavior from staff.

Positive Staff Interactions

Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness.
  • JF
    Jett Featherston
    Oct 31, 2025
    3.0
    I was a bit annoyed when I got to the total of my two burritos. They asked if I wanted queso and guacamole, never telling me it was an upgrade. I was shocked at my total and when asking why it was so much she said it was because of my add ons in which I replied that oh I didn’t know that was extra. She then said that there are signs that say it’s extra. The whole things felt very buggy and I should be told that it’s extra for different toppings. I hope to see some additional customer service training because I really enjoy chipotle. This is only my 3rd time visiting and will definitely keep in mind the add ons, because the workers won’t tell you. I never get on and complain, this just seemed like a problem that can be solved. Nevertheless my burrito was delicious and I’ll be back but probably not to this location.
  • SS
    sumeet singh
    Oct 29, 2025
    5.0
    Great service 👏 👍 but I noticed some rice may be 4 or 5 pieces which I noticed was little burnt overall the food was cooked properly. Great people keep that positivity . If anyone comes by closing time 😅 stay polite and calm. We respect 🙏 you all for working hard 💪 Trust the process.
  • MJ
    Makai Jones
    Sep 29, 2025
    5.0
    Krew is always an absolute delight to see at this location. He always greets me and my kids with a smile on his face, and he has gone out of his way to learn our names and remember our orders. The service at this location is excellent.
  • JT
    Julian Teakle
    Sep 26, 2025
    5.0
    Staff here are always kind and quick. Their burritos are great. I always stop here when I'm in the area.
  • RS
    Ryan Stewart
    Sep 5, 2025
    5.0
    The Chipotle in South Jordan, UT feels like a simulation gone wrong. 😑 I ordered through the Chipotle app thinking my burrito would be crafted by a friendly employee in a brown apron, but no, suddenly DoorDash was involved. I never agreed to summon a gig-economy middleman, but apparently my guac now travels interdimensionally through a third-party wormhole. The app whispered “your food is being prepared,” but what actually happened was a DoorDash driver named Kyle materialized at my doorstep like he’d been hiding in the bushes, clutching my chips like Epstein state secrets. The burrito was good, but I couldn’t shake the feeling that I’d joined some secret food trafficking network where barbacoa passes hands like contraband getting smuggling up inmates rectums into maximum security prisons. Honestly, it tasted like a conspiracy sprinkled with queso. Would I do it again? Probably, because chaos tastes good with extra hot salsa.

Frequently Asked Questions About Chipotle Mexican Grill

What is the address of Chipotle Mexican Grill in South Jordan?

Chipotle Mexican Grill is located at 3561 W 11400 S, South Jordan, UT 84095, United States.

What are the opening hours for Chipotle Mexican Grill in South Jordan?

Chipotle Mexican Grill in South Jordan is open daily from 10:45 AM to 10:00 PM.