Numerous reviews highlighted slow service, long wait times, and inattentive staff, leading to a frustrating dining experience for many customers.
Order Accuracy
Many customers reported receiving incorrect orders, missing items, or food that did not match their requests, contributing to dissatisfaction.
Food Quality
Several reviews mentioned cold or poorly prepared food, with complaints about the wings being dry or lacking sufficient sauce.
Management Concerns
Customers expressed frustration with management's lack of accountability and responsiveness to service issues, indicating a need for better oversight.
Staffing Problems
Multiple reviews noted that the restaurant appeared understaffed, which exacerbated service delays and negatively impacted the overall experience.
LW
liz ward
1 day ago
1.0
Horrible customer service, took 40 min past my pick up time to get, wings were very dry and very little seasoning, the skimped on EVERYTHING! If you want good service and actual good wings go to the Sandy location!!
AR
Allan Roberts
2 days ago
1.0
We came in for dinner since we have always enjoyed the food. The hostess told us that we had a 20-25 minute wait. I asked why so long of a wait when there are 14 empty and clean tables. Her reply was because the servers and kitchen were unable to keep up. That's sad that they would only fill half of the dining area. I'd take my business somewhere that will accommodate their patrons.
DC
dennis cade
Nov 17, 2025
1.0
This place sucks!!! Ordered boneless wings to go, and they were so overwhelming cooked, the dog wouldn't eat it (dried dog jerky is better..) Should've known and checked them before we left, but its GD America, and you just assue employees have pride as we did years ago!!!!. If it was a family owned place, they wouldn't have lasted near as long as they have!!! Never really had a good meal here... Just keep trying, hoping for 1!!
XA
Ximena Avila
Nov 9, 2025
1.0
Group of girls were standing on the other side of the room, while me and six other groups of people were waiting to be seated, they saw us and look the other way and it wasn’t until another guy in the line called them over to ask if they can seat us. When finally having a seat, we order our food and a whole hour passes before we get our food. They forgot multiple things from our order and didn’t have it out until another hour.
TP
Teresa P
Nov 7, 2025
2.0
We ordered to-go tonight, and were quite disappointed. Not only were the wings and fries extremely dry, but the wings had nearly no sauce which only added to their dryness. It's almost as if the chicken wings and fries sat for a couple hours under heat, it was that tough and dry. Not even sure more sauce would have helped much. Speaking of sauce, this has happened more than once at this location where the wings are extremely lackluster when it comes to sauce. To be prepared, we ordered a $5.49 bottle of Sweet BBQ to add to the wings ourselves. And guess what?? They didn't even give us the bottle of BBQ sauce we payed for!! Hope you enjoy your $5.49 we gave you for free! :)
And you want TIPS on top of the expensive food prices, and not even trying to make sure food quality is good, let alone making sure the customer has all the items they payed for. Here's your tip: Start caring about your job and your customers before the customers decide to spend their money elsewhere.
I'm giving you a 2 star review only because I'm being generous, and hopeful that you fix your business before you lose too many customers.
Frequently Asked Questions About Buffalo Wild Wings
What types of food does Buffalo Wild Wings in South Jordan offer?
Buffalo Wild Wings offers award-winning Buffalo, New York-style wings with your choice of 26 sauces and seasonings.
What are the operating hours of Buffalo Wild Wings in South Jordan?
They are open from 11:00 AM to 1:00 AM Monday through Wednesday, 11:00 AM to 2:00 AM Thursday through Saturday, and 10:30 AM to 12:00 AM on Sunday.
Where is Buffalo Wild Wings located in South Jordan?
It is located at 11332 River Heights Dr, South Jordan, UT 84095, United States.
What is the contact number for Buffalo Wild Wings in South Jordan?
You can reach them at +1 801-826-2999.
Does Buffalo Wild Wings in South Jordan have an official website?
Yes, their website is https://www.buffalowildwings.com/locations/us/ut/south-jordan/11332-s-river-heights-rd/sports-bar-868/
What categories best describe Buffalo Wild Wings in South Jordan?
It is categorized as a Chicken Wings Restaurant, Sports Bar, Restaurant, and Takeout restaurant.
Are there any hotels nearby Buffalo Wild Wings for visitors to stay?
Yes, Springhill Suites by Marriott South Jordan is a nearby hotel that visitors can consider for accommodation.
What other dining options are near Buffalo Wild Wings in South Jordan?
Nearby dining options include LongHorn Steakhouse, Olive Garden, Baskin-Robbins, McDonald's, and Raising Cane's.
Are there any entertainment or recreational spots near Buffalo Wild Wings in South Jordan?
Oquirrh Lake is a nearby recreational attraction where customers can enjoy outdoor activities before or after visiting Buffalo Wild Wings.
How can customers combine a visit to Buffalo Wild Wings with other nearby businesses?
Customers can enjoy a meal at Buffalo Wild Wings and then visit nearby places like T-Mobile stores for mobile needs, or relax after dining with a walk around Oquirrh Lake.