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Arby's

3.5
(640 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
5414 West Daybreak Pkwy, South Jordan, UT
84009, United States

Hours

Reviews

3.5
640 reviews
5 stars
239
4 stars
145
3 stars
69
2 stars
58
1 star
129

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service were mixed; while some praised friendly staff like Deven and Sarah, many reported slow service, incorrect orders, and poor communication.

Food Quality

Food quality varied significantly; some customers enjoyed fresh and delicious meals, while others received cold or poorly prepared items.

Cleanliness

Multiple reviews highlighted cleanliness issues in the dining area, with dirty tables and floors being a common complaint.

Order Accuracy

Numerous customers reported issues with order accuracy, including missing items and incorrect orders, leading to frustration.
  • CJ
    Crystal Jones
    3 days ago
    1.0
    Stood at the counter for well over 5 minutes- ignored the entire time except for a dismissive “one moment” from an employee who promptly turned her back on me. There was one family eating their food and 2 cars in the drive thru. I give patience and grace where necessary and it was not today. I walked right out because I’m not spending my money on employees who treat me as an inconvenience
  • PP
    Peter
    4 days ago
    1.0
    I don’t think I have to take a picture for this. I wanted to try the steak bites, so we went through the drive-thru. Alexis was so unfriendly from the beginning, like she was put out that we were even there. No “Welcome to Arby’s,” just “Order when you’re ready.” Had to repeat everything twice and tell her three times what sauces we wanted. At the window she just acted mad and interrupted when I was telling her again which sauces we wanted. No “Thank you for coming” or “Have a good night.” Food and service is not worth it. My true opinion: they can go out of business if they keep treating their customers like that. We won’t go back to that location for sure. By the way the stake bits are $1.11 per piece with. NOT WORTH IT!
  • AY
    Anna Yazzie
    Feb 18, 2026
    5.0
    Sarah is amazing shes very professional manager. I love this arbys they provide best service & food is always fresh. She keeps this store clean we come alot & always had great experiences especially when Sarah is working her smile and kindness keeps us coming ❤️
  • DB
    D Barrett
    Feb 10, 2026
    1.0
    Just tried to go this Arby’s they were out of chicken was going to order their new dip sandwich but they didn’t have any of the ingredients. Should change there catch frase to we don’t have the meats
  • DC
    David Curry
    Jan 29, 2026
    1.0
    The food was okay but the dining room was a mess. Hard to find a clean table even though we were the only ones there to dine in. The entire time not one of the staff came into the dining area so they couldn’t see we were tripping over a booster seat just to get our drinks…

Brand Certified Facts from Arby's

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Certified March 01, 2026Yext Knowledge Graph
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