Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported poor service, including rude staff, incorrect orders, and long wait times.
Food Quality
Many reviews highlighted concerns about food quality, including stale items, incorrect orders, and even food safety issues.
Cleanliness
Several customers noted that the dining area and facilities were dirty or poorly maintained.
Inconsistent Experience
Customers experienced a wide range of service and food quality, with some praising the location while others expressed disappointment.
Positive Staff Interactions
Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness.
DN
Darla nielson
Nov 14, 2025
5.0
Love their coupons.
CC
Craig Case
Oct 30, 2025
4.0
Food is decent. The kitchen was cleaner than other times I've been here. Sevice was friendly and quick.
AD
alien dude
Sep 1, 2025
2.0
Terrible service. Chick with braces needs to clean up and be more polite to customers. Management needs to step up. I asked for hot sauce and of none. Quit making excuses and actually make it happen
CH
Cache Valley Honesty
Aug 27, 2025
1.0
I stopped by this Wendy’s around 2:30 p.m. on August 26th. Honestly, I came out of convenience, even though I know better by now, because the service at this location is almost always a gamble. Still, I figured being earlier in the day, I’d get a fair shot at a decent experience. Instead, I paid $21 and got one of the worst ones yet.
I ordered two sandwiches and was only handed one. The one I got was obviously hours old—the mayo had started to turn clear, and the only part that was remotely warm was the bottom bun. From my own time working in fast food, I know exactly what that means: it had been sitting under a heat lamp way too long. It was disgusting, and honestly unsafe.
I showed it to the shift manager and told her this could seriously make someone sick. Her response? She shrugged, said “sorry,” and shut the window in my face. That was it. No effort to make it right, no concern at all.
I don’t expect perfection—I worked in fast food myself, and I know what it’s like behind the counter. But this wasn’t just a mistake. This was negligence. If I had eaten that sandwich, I could have ended up in the hospital. Imagine if it had been someone’s grandmother or someone with a weak immune system. That’s not just bad service—that’s dangerous.
At this point, I don’t understand how this location is still operating with how consistently careless the food and service are. I’ll be reporting this to health and safety, because people deserve better than to be served spoiled food with zero accountability.
KK
Kisuke
Aug 26, 2025
1.0
Got declined on things i wanted and the food i got gave me food poisoning terrible wendys
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Smithfield, UT?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Smithfield, UT into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (435) 563-4790.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Smithfield Wendy’s serve breakfast?
Yes, this Wendy’s location in Smithfield, UT serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the Wendy's drive-thru in Smithfield, UT?
The Wendy's drive-thru in Smithfield is open daily from 6:30 AM to midnight.
Does the Wendy's in Smithfield serve breakfast?
Yes, this Wendy's location serves breakfast, lunch, and dinner.
Can I order Wendy's food for delivery or takeout in Smithfield?
Yes, Wendy's in Smithfield offers delivery where available and takeout options. You can order via their app or the website order.wendys.com.
What payment methods are accepted at Wendy's in Smithfield?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I contact the Wendy's in Smithfield for questions or feedback?
You can call the location at (435) 563-4790 or reach the Customer Care team via their Contact page. They also have a Customer Satisfaction Survey online.
Is Wendy's in Smithfield currently hiring?
You can check for current job openings by visiting the Wendy's Careers page and searching for positions in Smithfield, UT.
Where is Wendy's located in Smithfield, UT?
Wendy's is located at 810 S. Main, Smithfield, UT 84335.
What are some nearby places of interest to the Wendy's in Smithfield?
Nearby places include Taco Time (a taco restaurant), Papa Murphy's Take 'N' Bake Pizza, Domino's Pizza, Lee's Marketplace, and Pink's Shaved Ice. These can be convenient options for variety if you're visiting the area.
How can nearby transit or locations help me find Wendy's in Smithfield?
You can use local landmarks like the nearby Gas Stations (Chevron Station, Millers Travel Center) and insurance agencies (Nationwide Mutual Insurance, Mountain States Insurance) as reference points to locate Wendy's at 810 S. Main.
Are there any nearby places to visit after eating at Wendy's in Smithfield?
Yes, after your meal you might visit nearby spots such as Utah Artisan Mercantile for local shopping, Pink's Shaved Ice for a dessert treat, or the Eye Candy Salon for beauty and spa services.