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McDonald's

3.7
(1128 reviews)

Business Details

180 N Main, Smithfield, UT
84335, United States
(435) 563-3477
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
180 N Main, Smithfield, UT
84335, United States

Hours

Reviews

3.7
1,128 reviews
5 stars
414
4 stars
278
3 stars
206
2 stars
88
1 star
142

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and wrong food being served.

Service Quality

Feedback highlighted a mix of friendly service and rude interactions, with some customers feeling rushed or dismissed.

Food Quality

Several reviews mentioned poor food quality, including cold items, over-salted fries, and unsatisfactory taste.

Cleanliness

There were complaints about cleanliness, particularly in the dining area and play place, with some customers noting dirty tables and floors.

Speed of Service

Customers frequently noted slow service, especially during busy times, leading to long wait times for food.
  • AR
    Ana Ramirez
    Feb 8, 2026
    1.0
    ordered breakfast online and got there 10 minutes after 11 and as i pulled in i got a notification they cancelled the order
  • JL
    Jeremy Leishman
    Jan 13, 2026
    3.0
    Drive through. Got my order wrong. Asked for the burger kids meal. No special request for the order. Gave me the wrong drink with the meal . Wasn't busy when I went. Won't go there again.
  • TS
    Tate Schow
    Jan 5, 2026
    1.0
    Everytime I order on the app this McDonald’s messes up my order, they don’t do the right sandwich or the don’t give me all the items I paid for. It’s happened a bunch of times now. So here’s a bad review for bad customer service.
  • TA
    Tom Apedaile
    Dec 18, 2025
    2.0
    Was charged for double cheeseburgers, received singles. Not the first time. Sodas taste like they are running light on syrup. Service was very friendly.
  • SS
    Shanny Parsons sorensen
    Dec 18, 2025
    5.0
    The staff there are all so sweet! The food is usually always very good! There are a few employees that always remember who I am and are very kind! There is a younger male manager there in the evening that is awesome also! The only thing is 1 out of 3 times my DIET coke is a mystery pop 😂. I don't let that stop me from going they overall are all great there!

Frequently Asked Questions About McDonald's

What are the operating hours for dining in at McDonald's in Smithfield, UT?

McDonald's in Smithfield, UT is open daily from 5:00 AM to midnight.

Does the Smithfield McDonald's have drive-through service, and what are its hours?

Yes, the drive-through is available every day from 5:00 AM to midnight.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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