Business Details
About
Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Location
Hours
Reviews
3.4
394 reviews
5 stars
151
4 stars
79
3 stars
43
2 stars
37
1 star
84
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, understaffing, and incorrect orders, leading to frustration.
Food Quality
While some customers enjoyed the food, many complained about cold, stale, or incorrect items.
Cleanliness
Feedback on cleanliness was mixed; some noted improvements under new management, while others reported unsanitary conditions.
Staff Attitude
Customer service experiences varied, with some praising friendly staff while others reported rude or inattentive service.
- MMMitchus Maximus1 day ago2.0I have ordered online here multiple times the food is always cold and is never ready when they say it will be.
- SSSphere180Dec 12, 20251.0I’d recommend driving 15 minutes to the Logan Arby’s. This location (Smithfield) is always understaffed and poorly managed, with long wait times, inattentive service, and ongoing inventory issues. The overall experience was disappointing.
- BGBrian GrieashamerNov 19, 20252.0It was horrible. $36 and the sandwichs were horrible
- NPNicole PorterNov 15, 20251.0They ran out of roast beef at 8:30 pm. What kind of arbys runs out of its staple menu item at 8:30 pm!
- CTCandace TOct 27, 20251.0Was excited to try the new turkey stuffing sandwich tonight. Enough I bought 3 meals of it for myself and my family. One of them got the wrong sandwich and the other 2 were missing the onions stuffing etc. the sandwich looks nothing like it was advertised and really looks like barf on bread. Ordered online for pick up and still took about a half hour to get. Disappointed as always at this specific Arbys staff and food wise.