Wendy's

2.9
2191 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1361 N. Redwood Road, Saratoga Springs, UT
84045, United States

Hours

Reviews

2.9
2,191 reviews
5 stars
502
4 stars
414
3 stars
319
2 stars
239
1 star
717

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, long wait times, and rude interactions with staff, particularly in the drive-thru.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poor food quality, leading to customer dissatisfaction.

Staff Attitude

Feedback indicated a mix of positive and negative experiences with staff, with some customers praising friendly service while others reported rudeness and unprofessional behavior.

Cleanliness

Several customers expressed concerns about the cleanliness of the restaurant, with reports of unsanitary conditions and dirty dining areas.
  • VV
    Vicente Villaman
    2 days ago
    1.0
    I placed an order at 1 am this thursday and i got the worst attention ever, they yell at us and forgot the sauces, please be more smart choosing the shifts and the people that talk to costumers👎
  • AS
    Austin S
    Dec 30, 2025
    2.0
    The fries were mediocre at best, but the service was terrible. The guy was sitting there talking with his coworkers instead of fulfilling my order. It's not like he was waiting on anything he was just wasting time
  • JM
    Jacob Meik
    Dec 21, 2025
    1.0
    The jerk workimg in the drive through was very disrespectful yelled at me saying that I didn't ask for peach in my drink made this experience very bad definitely needs more training on customer service probably won't be returning to this location because of him
  • BW
    Bernard Wilkinson
    Dec 19, 2025
    5.0
    Best experience at a Wendy's I can remember. Staff was very upbeat and friendly. Like In-N-Out or Chick-fil-A employees tend to be. Must be owned and managed by someone who actually knows what they are doing. Maybe I just got lucky at the time I was there with my sister, but we both noticed the quality was markedly better than most Wendy's. Great job!
  • CD
    Craig D
    Dec 3, 2025
    1.0
    Ordered a chocolate frosty was given attitude for no reason at the speaker was told to pull up to the window and only then told they don’t have any chocolate and was pressured into accepting a vanilla one instead which they didn’t even fill up all the way in the cup last time this happened I was compensated by the putting one of the syrups into the frosty since they did not have the flavor I ordered I was going to ask if they could at least do that and before I could even get the words out she says “no no” and then closes the window I literally only was able to say “could you” and instantly she said “no” she didn’t even get to hear what I was about to ask this Wendy’s has already disappointed so much so many other times the same way others have too but your telling me you can’t even properly make a frosty? Or have the customer service of a 15 year old? Wendy’s always hires rude and disrespectful staff who half the time don’t even speak English next time I’ll make sure the Wendy’s has at least 3 stars before I spend my money there lmao. The specific lady who caused this was the Hispanic lady working at 9pm on Wednesday December 3rd she was an little bit older lady.

Frequently Asked Questions About Wendy's

Is Saratoga Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the Wendy’s drive-thru in Saratoga Springs?

The Wendy’s drive-thru is open 24 hours every day, from 4:00 AM to 3:59 AM the next day.