Wendy's

2.9
2170 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1361 N. Redwood Road, Saratoga Springs, UT
84045, United States

Hours

Reviews

2.9
2,170 reviews
5 stars
495
4 stars
415
3 stars
318
2 stars
235
1 star
707

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times in the drive-thru, with some waiting over 30 minutes.

Order Accuracy

Many reviews highlighted issues with incorrect orders, with customers often receiving the wrong items or missing components.

Staff Attitude

Feedback indicated a lack of professionalism and friendliness among staff, with several customers noting rude or dismissive behavior.

Food Quality

Several customers expressed disappointment with the quality of food, mentioning cold or stale items and incorrect preparation.

Cleanliness

Multiple reviews pointed out unsanitary conditions in the restaurant, raising concerns about hygiene.
  • PL
    Phoenix Linder
    6 days ago
    1.0
    I ordered food in app they didn't have half the food and the worker wouldn't help with a refund
  • LH
    Lane Hammons
    Nov 16, 2025
    3.0
    Fresh hot fries, burgers were mid and soda was a bit off. Drive thru was quick Didn't go inside so no comment on atmosphere.
  • TH
    Taylor Hart
    Nov 2, 2025
    1.0
    Worst Wendy’s ever. Took 15 minutes to make a kids meal and when I complained about it they said “it’s Wendy’s what do you expect?” I expect it to actually be fast food. I went through the drive through and still had to go in to ask about my food.
  • CA
    Carolina Argo
    Oct 18, 2025
    1.0
    I waited for five minutes in front of the register and no one took my order. I could see the staff arguing behind the counter multiple people were trying to get refunds from inside and through the drive through. Orders were getting mixed up, whenever they got questioned by customers they staff would speak among themselves in Spanish and not getting anything resolved... I just walked away.
  • DP
    donnavin porter
    Oct 17, 2025
    1.0
    This is the second time I've had a bad experience in the last year at this location today I went in the lady that was helping us make our order did not want to do a single thing she look frustrated that she had to help a customer she also got an order wrong and to top it all off one of my French fries had something moldy in it and unfortunately I did not catch it until I already had it in my mouth and was swallowing by the taste then I checked the the Fry's in a few more next to the ones I grabbed had something moldy on them smell like mold I probably won't ever go to this location ever again if there is an option to give it a zero star I would

Frequently Asked Questions About Wendy's

Is Saratoga Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.