McDonald's

3.2
2153 reviews
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Business Details

173 East State Road 73, Saratoga Springs, UT
84043, United States
(801) 768-4477
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
173 East State Road 73, Saratoga Springs, UT
84043, United States

Hours

Reviews

3.2
2,153 reviews
5 stars
617
4 stars
451
3 stars
367
2 stars
210
1 star
508

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

There were mixed reviews about food quality, with some praising it while others complained about cold or improperly prepared items.

Cleanliness

The location was noted for being clean, although some customers expressed concerns about the overall dining experience.

Operational Changes

The removal of self-serve soda machines and other operational changes led to customer dissatisfaction.
  • AA
    Axltotl
    Dec 28, 2025
    1.0
    1 star because they dont have a soda fountain. They moved it to employee serve only. Greed is insane
  • GS
    Garod Saxon
    Dec 16, 2025
    4.0
    Food was good. Everyone seems on autopilot. Not personable at all.
  • TT
    Tara “turpintines4ever”
    Dec 8, 2025
    5.0
    We just dropped in here for the first time. It was REALLY busy, it was difficult to even find parking. But in spite of that, it was clean inside, and two people offered help while I was waiting for my online order, just to make sure I was taken care of. We also enjoyed the food we ordered. I was really impressed and felt like I should share. Thanks for the excellent service!
  • AK
    Anish Karki
    Dec 8, 2025
    1.0
    its super frustrating to open your order that you paid full price for sometimes without sauce or sometimes without pickles and stale fries.. beyond infuriating
  • HF
    Hunter Froebe
    Nov 30, 2025
    4.0
    This McDonalds is like a second home to me. I come here what seems like weekly and I get what is best here, and that is the 5 dollar meal deal. The Hot and Spicy McChicken, sided with Chicken Nuggets, a Small Fry, and your very own drink is no doubt in my mind the best thing on the menu, but only when its hot. What I have come to notice is that there is a 5 minute rule when you go to this McDonalds because if you don't eat all your food within 5 minutes it will taste very gross and cold. If you do, well, lets just say you are in for an experience. I have had other things on the menu, but by far the best tasting and the most bang for your buck if the 5 dollar meal deal. A regular McChicken by itself is more expensive than if you get the deal. Though I am disappointed about the soda fountain not having access to the customer, I do love the ketchup station that they installed it makes my fries a 10/10. They do also keep it quite clean and presentable which makes me want to hang indoors more often.
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Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's in Saratoga Springs?

McDonald's in Saratoga Springs is open daily from 6:00 AM to 11:00 PM.

Can I order McDonald's delivery late at night?

Yes, delivery is available daily from 5:00 AM to 1:39 AM.