McDonald's

3.2
2137 reviews
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Business Details

173 East State Road 73, Saratoga Springs, UT
84043, United States
(801) 768-4477
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
173 East State Road 73, Saratoga Springs, UT
84043, United States

Hours

Reviews

3.2
2,137 reviews
5 stars
613
4 stars
447
3 stars
366
2 stars
207
1 star
504

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and frequent mistakes.

Service Speed

Customers frequently complained about long wait times in both drive-thru and in-store, with some waiting over 30 minutes.

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and unprofessional behavior from management.

Food Quality

Several customers noted that food was often cold, improperly prepared, or not fresh.

Facility Issues

Customers expressed dissatisfaction with the lack of self-serve drink stations, locked bathrooms, and overall cleanliness.
  • CE
    Cecilia Ehrlick
    4 days ago
    1.0
    Why is the chicken meat brown? Why does it crumble into pieces in my mouth?
  • SA
    Sawyer Ashworth
    4 days ago
    4.0
    McDonald's is a staple of my diet because the cheap food is always ready to fill my cravings. I like that I am rewarded with deals and rewards that help me get cheap food for my next order. It's always nice to be able to go with my friends and we can all get full for less than $10. I also notice all the time that they keep this location very clean and I usually don't have any problems with my order. Thank you McDonald's for remembering to put sauce in my bag
  • JW
    Jackson Walling
    Nov 15, 2025
    1.0
    One of the rudest McDonalds Ive ever been to, if I could give it 0 stars I really would. I used to work for McDonalds and not even my managers were this rude. I was being told instructions for how to pick up the delivery I was grabbing and I followed them to the best of my knowledge never having been to THIS McDonalds. None of the places that Ive worked at had a specific button for delivery drivers to get their order. I went through the first side door I saw that was open and I immediately got bombarded with a super unprofessional tone about why I was in the store while it was closed, and tell me to go through the other door, but not showing me where to go as I was obviously very confused. Only after I asked for a guide did someone else from the front come help me out, thank god for that person. I ended up getting the delivery, but I didnt appreciate being treated like I'm completely stupid when thats my first time at that McDonalds, how was I supposed to automatically know what she was talking about? I will say, whoever I interacted with over the mic was really nice.
  • BW
    Benjamin Whiting
    Nov 13, 2025
    2.0
    Honestly if they give you your sauces you should buy a lottery ticket🤷‍♂️
  • QQ
    Quincy
    Nov 12, 2025
    1.0
    they forgot my darn BARBECUE CHICKEN ALERT 🗣️🔊‼️‼️
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Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's in Saratoga Springs?

McDonald's in Saratoga Springs is open daily from 6:00 AM to 11:00 PM.

Can I order McDonald's delivery late at night?

Yes, delivery is available daily from 5:00 AM to 1:39 AM.