Dutch Bros Coffee

4.5
400 reviews

About

Coffee ShopCafeTea RoomJuice Shop
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.

Location

Dutch Bros Coffee
963 N Redwood Rd, Saratoga Springs, UT
84045, United States

Hours

Reviews

4.5
400 reviews
5 stars
321
4 stars
24
3 stars
16
2 stars
16
1 star
23

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, especially for drive-thru orders, leading to frustration.

Drink Quality

There were numerous complaints about incorrect orders and drinks being poorly made, often tasting more like milk than coffee.

Staff Friendliness

Many reviews highlighted the friendly and accommodating nature of the staff, contributing positively to the customer experience.

Inconsistency

Several customers noted inconsistencies in service and drink preparation, with some visits resulting in excellent experiences while others were disappointing.

Customer Engagement

Customers appreciated the engaging and cheerful interactions with staff, which enhanced their overall experience despite service issues.
  • LF
    Lori Finlayson
    Nov 17, 2025
    5.0
    Great place to get chai tea
  • DM
    Dominick Miller
    Nov 1, 2025
    1.0
    This will be my last time coming to this Dutch bros. Placed an online order and made the mistake of selecting drive thru for pick up. My order was “ready for pickup” at 11:48am. I sat in line for 10 minutes before they even sent employees out to take orders. It’s currently 12:20 and I still haven’t received my order. It’s one drink. Strongly recommend staying away from here unless you want to waste 40 minutes waiting for a coffee. I wouldn’t have even gotten in line if there was an option to cancel the order on the app. But once you give them your money you can’t get it back. Dutch Bros needs to fix that immediately because this is terrible
  • BM
    Braydon Madsen
    Oct 31, 2025
    1.0
    This location is absolutely the worst I have ever been to. They never get my drinks right, they just make it however they feel like making it. This location has some of the most lazy and slow workers I have ever seen in my life, how hard can it be to make a drink correctly? Also don’t bother ordering on the app if you expect it to be ready by the time it says on the app. They will still make you wait in a long line and go all the way to the window even if your drink is ready. Multiple times I’ve had to wait for my drink when it was already ready and by the time I get it my coffee is cold. They need to purge all of the workers at this location and hire people who actually want to do their job.
  • AA
    Anonymous
    Oct 25, 2025
    1.0
    Third time coming here and I always have a problem with the coffee they make me. It’s more like milk than coffee. I keep thinking it will be better next time and it’s not. So third time I’m calling it quits. Beany’s is soooooooo much better. Never had a problem with my coffee and it taste like coffee and not just milk and ice. This place is way too hyped. Maybe it’s just this location.
  • JK
    Jaclyn Kahrs
    Oct 11, 2025
    4.0
    I enjoy a good drink from Dutch Bros. However, this location is the worst about timely service. The line is always long and it doesn’t seem like they’re in a hurry to get them line moving.

Frequently Asked Questions About Dutch Bros Coffee

What sugar-free flavors do you offer?

Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.

What drinks are caffeine-free?

We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!