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Arby's

3.7
(967 reviews)
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Business Details

46 West Pioneer Crossing, Saratoga Springs, UT
84045, United States
(801) 766-1541
http://www.arbys.com/locations/us/ut/saratoga-springs/46-west-pioneer-crossing/store-8678
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
46 West Pioneer Crossing, Saratoga Springs, UT
84045, United States

Hours

Reviews

3.7
967 reviews
5 stars
377
4 stars
244
3 stars
138
2 stars
54
1 star
154

What are people saying?

AI-generated from recent customer reviews

Customer Service

Taz and Kat received multiple commendations for their outstanding customer service, while other staff were criticized for rudeness and lack of attention.

Food Quality

Food quality was inconsistent, with reports of cold, old, or poorly prepared items, leading to dissatisfaction among customers.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, and portion sizes that did not meet expectations.

Cleanliness

The restaurant's cleanliness was frequently mentioned, with some customers noting dirty conditions and unkempt areas.

Management Issues

Several reviews pointed to poor management practices, including unprofessional behavior and ineffective handling of customer complaints.
  • TA
    T Ashcraft
    Jan 30, 2026
    5.0
    Last week not so great, but they made it up to me today, and everything was great! Good management team, taking care of things. Thanks again!
  • JH
    Jack Hart
    Jan 24, 2026
    1.0
    Very rude staff, and they don't stay open until the time they say they do
  • TC
    Tyler Condie
    Jan 14, 2026
    2.0
    Food is always mediocre but not bad. Getting really tired of the “pull around to the front” nonsense when no one is in line behind you. I get that it helps your ticket times but if the ticket times aren’t real because I’m still sitting here waiting then what’s the point of tracking them? Especially when it takes twice as long because they forget you are there.
  • JJ
    JNS
    Jan 10, 2026
    5.0
    Taz is the best!
  • JC
    Joe Costello
    Dec 29, 2025
    5.0
    Taz us great every time I come to this location amd he's there he always goes out of hus way to make sure everything is right and actually tells me thank you and thats how customer service should be. I bought from them and I feel like we are missing that these days thx Taz and team. Ohh, by the way, I drive with a 14' cargo trailer and I was able to make it in and out of the drive through perfectly
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Brand Certified Facts from Arby's

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Certified March 01, 2026Yext Knowledge Graph
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