Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, including rude staff and unprofessional behavior from management.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and food not being prepared as requested.
Wait Times
Customers frequently complained about long wait times for food, both in the drive-thru and inside the restaurant.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty tables and overflowing garbage.
Food Quality
Feedback indicated inconsistent food quality, with reports of cold, stale, or improperly cooked items.
PF
Pheobe Farnsworth
Feb 12, 2026
1.0
This is supposed to be a big mac. 2 patties on the bottom, no toppings, and nothing between the top 2. Also SUPER slow. Three times in a row it's been like this. At my job, This would get someone fired.
MS
Matt S
Feb 3, 2026
4.0
Solid selection for a quick stop. Order was accurate, food is hot, and service is friendly and efficient, especially for a drive thru location that gets busy.
Staff generally does a good job keeping things moving, and the dining area is typically clean when I have been inside. Compared to other locations, this one is more reliable than most.
The reason for four stars instead of five comes down to peak hour congestion. During rushes the drive thru can back up and wait times stretch longer than expected, but that seems more volume related than service related.
Overall, this is a dependable McDonald’s. I stop here regularly and would recommend it if you are passing through or live in the area.
RG
Roberto Godinez
Jan 30, 2026
1.0
Well i ordered a bit over 10 minutes online for breakfast, but when i got there, they didn’t have my stuff. Since it was “after breakfast” even though my order was ordered a bit before. Should had my food ready.
EJ
Emily Justet
Jan 27, 2026
1.0
Drive thru later was rude as hell, she was rubbin her eyes at 8:30pm talking bout some “I don’t know” if SHE put sauce in our bags, then continued to ask us 3 times what we were missing and was rude as HELL to us at the drive thru speaker. fire the girl working second window.
SJ
Sidney Jensen
Jan 26, 2026
1.0
For four orders straight i have ordered a double 1/4 pounder and cheese and what is have been given is 2 cheese Burgers I'm not one to cause drama but something has got to change.
What are the operating hours of McDonald's in Santaquin, UT?
McDonald's in Santaquin is open 24 hours a day, 7 days a week.
Does this McDonald's location offer drive-thru service and what are its hours?
Yes, the McDonald's in Santaquin offers drive-thru service 24/7.
Can I order McDonald's delivery in Santaquin any time?
Yes, delivery is available 24 hours a day through McDonald's delivery service.
Which payment methods are accepted at this McDonald's?
Accepted payment options include American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Is WiFi available at this McDonald's?
Yes, free WiFi is available for customers inside the restaurant.
Does this McDonald's accommodate families and children?
Yes, it has a children's menu, high chairs, and welcomes children.
Is the McDonald's location wheelchair accessible?
Yes, it features wheelchair accessible entrances, seating, and restrooms.
Where can I download the McDonald's app for mobile ordering?
You can download the McDonald's app on iOS at https://apps.apple.com/us/app/mcdonalds/id922103212 and on Android at https://play.google.com/store/apps/details?id=com.mcdonalds.app&hl=en_US.
What nearby places can I visit before or after dining at McDonald's in Santaquin?
Nearby places include Beans & Brews Coffeehouse for coffee, Yu Kitchen for Asian cuisine, and Little Caesars Pizza for more dining options.
Is there a gas station near McDonald's in Santaquin for convenient refueling?
Yes, Sinclair Gas Station and Rally Stop gas station and convenience stores are nearby for refueling needs.
Are there any grocery stores close to this McDonald's location?
Macey's and Macey's Santaquin are nearby supermarkets where you can shop for groceries and health foods.
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