Location.com logo
Brand Certified

McDonald's

3.1
(276 reviews)

Business Details

38 North 500 East, Santaquin, UT
84655, United States
(385) 248-0095
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • TakeoutAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

McDonald's
38 North 500 East, Santaquin, UT
84655, United States

Hours

Reviews

3.1
276 reviews
5 stars
91
4 stars
45
3 stars
30
2 stars
22
1 star
88

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and unprofessional behavior from management.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and food not being prepared as requested.

Wait Times

Customers frequently complained about long wait times for food, both in the drive-thru and inside the restaurant.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty tables and overflowing garbage.

Food Quality

Feedback indicated inconsistent food quality, with reports of cold, stale, or improperly cooked items.
  • PF
    Pheobe Farnsworth
    Feb 12, 2026
    1.0
    This is supposed to be a big mac. 2 patties on the bottom, no toppings, and nothing between the top 2. Also SUPER slow. Three times in a row it's been like this. At my job, This would get someone fired.
  • MS
    Matt S
    Feb 3, 2026
    4.0
    Solid selection for a quick stop. Order was accurate, food is hot, and service is friendly and efficient, especially for a drive thru location that gets busy. Staff generally does a good job keeping things moving, and the dining area is typically clean when I have been inside. Compared to other locations, this one is more reliable than most. The reason for four stars instead of five comes down to peak hour congestion. During rushes the drive thru can back up and wait times stretch longer than expected, but that seems more volume related than service related. Overall, this is a dependable McDonald’s. I stop here regularly and would recommend it if you are passing through or live in the area.
  • RG
    Roberto Godinez
    Jan 30, 2026
    1.0
    Well i ordered a bit over 10 minutes online for breakfast, but when i got there, they didn’t have my stuff. Since it was “after breakfast” even though my order was ordered a bit before. Should had my food ready.
  • EJ
    Emily Justet
    Jan 27, 2026
    1.0
    Drive thru later was rude as hell, she was rubbin her eyes at 8:30pm talking bout some “I don’t know” if SHE put sauce in our bags, then continued to ask us 3 times what we were missing and was rude as HELL to us at the drive thru speaker. fire the girl working second window.
  • SJ
    Sidney Jensen
    Jan 26, 2026
    1.0
    For four orders straight i have ordered a double 1/4 pounder and cheese and what is have been given is 2 cheese Burgers I'm not one to cause drama but something has got to change.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Santaquin, UT?

McDonald's in Santaquin is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-thru service and what are its hours?

Yes, the McDonald's in Santaquin offers drive-thru service 24/7.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: