Dairy Queen Grill & Chill

3.9
988 reviews
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Business Details

74 N Highland Dr, Santaquin, UT
84655, United States
(801) 754-0144
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
74 N Highland Dr, Santaquin, UT
84655, United States

Hours

Reviews

3.9
988 reviews
5 stars
460
4 stars
268
3 stars
103
2 stars
55
1 star
102

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely; some staff are praised for their friendliness and efficiency, while others are criticized for being rude or inattentive.

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong food, leading to frustration.

Speed of Service

The speed of service is a common complaint, with numerous reviews highlighting long wait times for both drive-thru and dine-in orders.

Food Quality

While some customers enjoyed the food, others reported issues with cold or poorly prepared items, particularly chicken and fries.

Cleanliness

The cleanliness of the location is inconsistent, with some customers noting a clean environment while others reported unsanitary conditions.
  • AS
    ASHLEY SHUMWAY
    Nov 15, 2025
    1.0
    Did a mobile order waited longer then what the time was for pick up and when we got our food we didn’t receive fries with the chicken tenders as well as the kids fry we ordered and when I called to talk to a manager all that was said was “I can write your name down and you can get them next time.” Next probably won’t happen!
  • EE
    Eli
    Oct 27, 2025
    5.0
    Nice employees and the ice cream machine works!
  • JT
    Jennifer Taylor
    Sep 25, 2025
    1.0
    I paid $70 for a order and I was never given my Blizzards I call to get my money back or get my blizzards and they pretty much tell me it’s not their problem to call door dash!! Door dash driver told me Dairy Queen told them she had all of my order so what the hell is going one!!!
  • KS
    Kaylee Stewart
    Sep 17, 2025
    5.0
    Food was good for the price. It was pretty busy and there was a bus full of students, but the young man behind the counter had excellent customer service skills and came and checked on us after to make sure everyone had everything. I think his name was Matheu? Whatever it was, he did an amazing job and our food came out quickly. Will be coming back again
  • JG
    Jake Gold
    Sep 6, 2025
    2.0
    Not great, the hamburgers were not great, chicken strips and fries were good, Sprite and ice cream was good. Not in love with the service. I paid money, with no one behind me they asked me to pull forward. So I waited in a parking spot but they did not bring out any napkins I asked for ketchup, they ran back in and brought me out one packet of ketchup for 3 boxes of french fries. I would have preferred they left me at the window. Would not recommend.
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Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food does Dairy Queen Grill & Chill in Santaquin offer?

Dairy Queen Grill & Chill offers classic fast-food items such as soft-serve ice cream, signature shakes, burgers, and fries.

What are the opening hours for Dairy Queen Grill & Chill in Santaquin?

The restaurant is open from 10:30 AM to 9:30 PM Monday through Thursday, 10:30 AM to 10:30 PM on Friday and Saturday, and closed on Sundays.