Dairy Queen Grill & Chill

3.9
994 reviews
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Business Details

74 N Highland Dr, Santaquin, UT
84655, United States
(801) 754-0144
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
74 N Highland Dr, Santaquin, UT
84655, United States

Hours

Reviews

3.9
994 reviews
5 stars
462
4 stars
269
3 stars
103
2 stars
56
1 star
104

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Several reviews mentioned issues with food quality, including cold items, incorrect orders, and unsatisfactory portion sizes.

Cleanliness

Some customers noted cleanliness issues, particularly with the bathrooms and overall restaurant condition.

Positive Experiences

Despite the negative feedback, there were positive mentions of friendly staff and good food on some occasions.

Slow Service

A common complaint was the slow service, especially during busy times, leading to long wait times for food and orders.
  • RW
    Richard Williams
    1 day ago
    4.0
    This is a good quick place to grab a bite to eat. The interior is a bit out dated at this point and the teens behind the counter can do the job pretty well. I did have one worker distracted by a friend when i came in so it was a bit annoying to have to wait til they were done to finish the rest of my order we had started. Otherwise, my family loves their food and i enjoy their chicken strips with queso. I'll keep coming back for sure as it's very convenient.
  • KK
    Katelynn Killpack
    Nov 28, 2025
    2.0
    The lady who took our order in the drive thru must of been having a bad day or something but she was very rude. Then we sat in the drive thru for more than 10mins to get 4 small blizzards. When they actually handed it to us they were melting so I had to ask for napkins to wipe up the mess. The boy who handed it to me didn’t let me know what blizzard was what so we had to figure it out. Just wasn’t a good day for them or something.
  • JS
    Jay Sievers
    Nov 26, 2025
    1.0
    If I could give 0 stars I would . Customer service was absolute trash. The kids cooking in the back or talking and goofing around and throwing patties while people were waiting in the lounge. I had ordered tenders and blizzards and had to remind them that I ordered blizzards. It wasn’t crazy busy but just normal hours. Pretty disappointed and very unimpressed
  • AS
    ASHLEY SHUMWAY
    Nov 15, 2025
    1.0
    Did a mobile order waited longer then what the time was for pick up and when we got our food we didn’t receive fries with the chicken tenders as well as the kids fry we ordered and when I called to talk to a manager all that was said was “I can write your name down and you can get them next time.” Next probably won’t happen!
  • EE
    Eli
    Oct 27, 2025
    5.0
    Nice employees and the ice cream machine works!
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Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food does Dairy Queen Grill & Chill in Santaquin offer?

Dairy Queen Grill & Chill offers classic fast-food items such as soft-serve ice cream, signature shakes, burgers, and fries.

What are the opening hours for Dairy Queen Grill & Chill in Santaquin?

The restaurant is open from 10:30 AM to 9:30 PM Monday through Thursday, 10:30 AM to 10:30 PM on Friday and Saturday, and closed on Sundays.