This place is typically ran by high school kids, so you get what you pay for...
TT
Tyler Tea
Apr 3, 2026
1.0
On my way from Provo to go south to meet family and decided to stop. Went through the drive through and sat there for 20 minutes only getting 2 burger meals, a salad and a kids meal. They forgot my fries for the 2 burger meals so I ran in to see if they had them sitting around. As they went to hurry and get them made the grump lady was in the back calling me a lair… as the gentleman that helped me in the drive through said I did forget his fries, she insisted she put them in the bag and continued to call me a liar. Worst customer service I have ever had. I’d stay away from this DQ.
CM
Cereal Marshmallows
Mar 23, 2026
5.0
Staff was awesome food was great really a good experience
JJ
Jacob Hansen (Jake)
Mar 21, 2026
1.0
This is one slow location waited almost a half hour for our lunch while on lunch break for work do yourselves a favor go elsewhere
HB
H. Clarence Bentley
Mar 11, 2026
1.0
I know that dairy Queen has been struggling with getting good help for a long time, but today I experienced a new low
Arrived during the lunch hour, the drive through was empty, I drove up to the pole and said hello and I got a response that said to drive to the window with your app ready
I mentioned that I didn't have the app, and sat there talking for the next minute or so on and off, trying to see if I could elicit a response
Since the initial response had sounded computerized, I just drove up to the window to see if I could find a person
I was waving at staff inside the window. They all pretended not to notice me until a person with a headset slightly came into view and I called out to them and they had said while talking to the pole that I had been trying to talk to them while they were helping another customer
For a full minute of trying to get a response from a pole I would hope I could get a "please hold on" or something similar
I go here when my wife wants something from there, I don't like this place myself but I've never had such bad service
The lady then did not offer to take my order there but told me I'd have to drive around again and do the whole thing over, which didn't sound appealing.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food does Dairy Queen Grill & Chill in Santaquin offer?
Dairy Queen Grill & Chill offers classic fast-food items such as soft-serve ice cream, signature shakes, burgers, and fries.
What are the opening hours for Dairy Queen Grill & Chill in Santaquin?
The restaurant is open from 10:30 AM to 9:30 PM Monday through Thursday, 10:30 AM to 10:30 PM on Friday and Saturday, and closed on Sundays.
Is Dairy Queen Grill & Chill wheelchair accessible?
Yes, the location is wheelchair accessible and also features amenities such as high chairs, booster seats, and outdoor seating.
Can I order food online from Dairy Queen Grill & Chill in Santaquin?
Yes, you can place orders online for pickup through their official order website.
Does Dairy Queen Grill & Chill have a drive-thru service?
Yes, there is a drive-thru service available for convenient ordering and pickup.
Are there any special hours during holidays at this Dairy Queen location?
Yes, the location has adjusted hours for certain holidays, such as closing on Thanksgiving and Christmas Day and reduced hours on Halloween, Christmas Eve, and New Year's Eve.
Does Dairy Queen Grill & Chill offer any mobile app deals or rewards?
Yes, customers can download the Dairy Queen app to access exclusive deals and enjoy mobile ordering and rewards.
What nearby places can I visit in Santaquin after dining at Dairy Queen Grill & Chill?
Nearby you can visit attractions and services like Maverik Adventure's First Stop gas station, Redbox for video rentals, Marco’s Pizza, and the Iceberg Drive Inn for additional food options.
Is there a gas station close to Dairy Queen Grill & Chill where I can fuel up?
Yes, Maverik Adventure's First Stop is a nearby gas station and convenience store close to the Dairy Queen location for your fueling needs.
Are there any retail or home improvement stores near Dairy Queen Grill & Chill?
Yes, Stringhams True Value and True Value hardware stores are nearby for home improvement and retail shopping.
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