Wendy's

3.2
1241 reviews

About

Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Sandy, UT we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Sandy, UT hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
10665 Auto Mall Dr, Sandy, UT
84070, United States

Hours

Reviews

3.2
1,241 reviews
5 stars
398
4 stars
249
3 stars
173
2 stars
101
1 star
320

What are people saying?

AI-generated from recent customer reviews

Service Speed

Numerous customers reported extremely slow service, particularly in the drive-thru, with long wait times and orders taking much longer than expected.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and food being served cold or improperly prepared.

Customer Service

Feedback indicated a mix of experiences with staff, ranging from friendly and helpful to rude and dismissive, contributing to an overall negative perception.

Cleanliness

Several customers noted unsanitary conditions, including dirty floors and improper food handling practices, raising concerns about food safety.

Food Quality

Customers expressed dissatisfaction with the quality of food, mentioning cold, stale, or poorly prepared items, which did not meet expectations.
  • GM
    Gina Madison
    Nov 13, 2025
    1.0
    Buns were stale, and they charge for sauces is crazy…
  • AS
    Austin Schaugaard
    Nov 11, 2025
    1.0
    I came through the drive thru today and paid $32 for food. They forgot to give us a 4 piece nugget. I also asked for my sandwich to be plain. I went to check it in the drive thru because they always mess up when the worker asked if everything was okay. I asked her to make sure my sandwich was plain to which she said yes. Of course I got home and it was not plain. Probably got shorted $10 worth of food due to their mistakes.Pay attention to the orders you receive and make them correctly. Be better.
  • MS
    Mitzi Semo
    Nov 8, 2025
    5.0
    The best customer I’ve received in a long time. They’re doing something right here.
  • AM
    Aspen Miner
    Nov 5, 2025
    5.0
    I had such a great experience at this Wendy’s! They accidentally forgot part of my order, but as soon as I mentioned it, they were so kind and quick to fix it. The staff was incredibly friendly, super complimentary, and even called me pretty — it completely made my day! 😊 The way they handled everything with such positivity and great energy deserves recognition. Thank you for being so nice and making the experience feel personal and happy! 💖🍔🍟
  • LE
    Leif E
    Nov 4, 2025
    1.0
    Ordered a medium brownie batter frosty, got charged $6, which is not what the menu shows either in the drive thru, nor online

Frequently Asked Questions About Wendy's

Is Auto Mall Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.