Wendy's

3.2
1256 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Sandy, UT we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Sandy, UT hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
10665 Auto Mall Dr, Sandy, UT
84070, United States

Hours

Reviews

3.2
1,256 reviews
5 stars
400
4 stars
251
3 stars
175
2 stars
102
1 star
328

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, particularly during late shifts, with long wait times at both drive-thru and in-store.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poor attention to detail when fulfilling requests.

Customer Service

Feedback indicated a mix of experiences with staff, ranging from friendly and helpful to rude and dismissive, impacting overall customer satisfaction.

Food Quality

Several customers complained about cold or stale food, with some expressing concerns about food safety and hygiene practices.

Cleanliness

While some customers noted clean dining areas, others reported unsanitary conditions and poor food handling practices.
  • AC
    Ani Carignan
    1 day ago
    1.0
    We came for two baconators, one without cheese. We received one baconator and one cheeseburger. I kindly asked the worker if we could replace the cheeseburger with our bacanator and he said yes. The worker comes back to the window and we can hear the manager screaming in the background. The manager did not believe us because “she made it herself” and demanded we give her the wrong food back. After 15 minutes of waiting at the window and listening to the manager scream and yell at workers and to herself, we got poorly made and gross looking items that you could barely consider burgers. The manager needs to learn how to properly accept feedback. When we tried to call to get the nanagers name they hung up the phone then wouldn’t pick up again. The manager acted so unprofessional and we are afraid to even touch the burgers. Wendys do better
  • TR
    Tori Rae
    Jan 3, 2026
    1.0
    I showed up an hour before close and waited in the drive thru for 10min with no response. I pulled up to the window and the worker told me she “didn’t have anything available” so frustrating and absolutely ridiculous that she turned us away when they were still open for another hour? she was so rude and so unbelievably unprofessional. do not waste your time at this location.
  • KR
    Kylie Robles
    Jan 3, 2026
    1.0
    If you're gonna clarify an order, make sure you actually make it correctly. Such a joke. Asked for JBC meal deal and wanted the burgers plain. We got burgers with no bacon and stuff that doesn't even go on a JBC. They added ketchup and mustard and pickles. So much for "plain". Didn't realize till back on the highway and cant turn around to get them fixed. Train your staff better, as is they're completely incompetent.
  • JS
    Jordan s
    Dec 14, 2025
    3.0
    Late shift is VERY SLOW! Drive thru won't even take your order for 10 minutes. Food has been good and they have never messed up my order.
  • QS
    Quinlan Sopko
    Dec 5, 2025
    2.0
    Ordered around 10pm, dec 4th. Honestly, the guy who took our order had a great attitude! What I'm not happy about, is one of the items I ordered was wrong, I asked for a baconator (y'know, basically a 10 buck burger) what I got was a jr. Cheese burger with maybe a half strip of bacon (2 bucks). After looking at reviews, I don't really feel like going back to try and correct this mistake because we weren't given a receipt. Just from a couple reviews it seems I'm not the only one this has happened to, and it seems that others have had to pay twice!

Frequently Asked Questions About Wendy's

Is Auto Mall Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours at Wendy's in Sandy, UT?

The drive-thru at Wendy's Sandy, UT is open daily from 6:00 AM to 2:00 AM.