At Wendy’s in Sandy, UT we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Sandy, UT hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Customers frequently reported extremely slow service, particularly during late shifts, with long wait times at both drive-thru and in-store.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and poor attention to detail when fulfilling requests.
Customer Service
Feedback indicated a mix of experiences with staff, ranging from friendly and helpful to rude and dismissive, impacting overall customer satisfaction.
Food Quality
Several customers complained about cold or stale food, with some expressing concerns about food safety and hygiene practices.
Cleanliness
While some customers noted clean dining areas, others reported unsanitary conditions and poor food handling practices.
AC
Ani Carignan
1 day ago
1.0
We came for two baconators, one without cheese. We received one baconator and one cheeseburger. I kindly asked the worker if we could replace the cheeseburger with our bacanator and he said yes. The worker comes back to the window and we can hear the manager screaming in the background. The manager did not believe us because “she made it herself” and demanded we give her the wrong food back. After 15 minutes of waiting at the window and listening to the manager scream and yell at workers and to herself, we got poorly made and gross looking items that you could barely consider burgers. The manager needs to learn how to properly accept feedback. When we tried to call to get the nanagers name they hung up the phone then wouldn’t pick up again. The manager acted so unprofessional and we are afraid to even touch the burgers. Wendys do better
TR
Tori Rae
Jan 3, 2026
1.0
I showed up an hour before close and waited in the drive thru for 10min with no response. I pulled up to the window and the worker told me she “didn’t have anything available” so frustrating and absolutely ridiculous that she turned us away when they were still open for another hour? she was so rude and so unbelievably unprofessional. do not waste your time at this location.
KR
Kylie Robles
Jan 3, 2026
1.0
If you're gonna clarify an order, make sure you actually make it correctly. Such a joke. Asked for JBC meal deal and wanted the burgers plain. We got burgers with no bacon and stuff that doesn't even go on a JBC. They added ketchup and mustard and pickles. So much for "plain". Didn't realize till back on the highway and cant turn around to get them fixed.
Train your staff better, as is they're completely incompetent.
JS
Jordan s
Dec 14, 2025
3.0
Late shift is VERY SLOW! Drive thru won't even take your order for 10 minutes.
Food has been good and they have never messed up my order.
QS
Quinlan Sopko
Dec 5, 2025
2.0
Ordered around 10pm, dec 4th.
Honestly, the guy who took our order had a great attitude! What I'm not happy about, is one of the items I ordered was wrong, I asked for a baconator (y'know, basically a 10 buck burger) what I got was a jr. Cheese burger with maybe a half strip of bacon (2 bucks).
After looking at reviews,
I don't really feel like going back to try and correct this mistake because we weren't given a receipt.
Just from a couple reviews it seems I'm not the only one this has happened to, and it seems that others have had to pay twice!
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours at Wendy's in Sandy, UT?
The drive-thru at Wendy's Sandy, UT is open daily from 6:00 AM to 2:00 AM.
Does this Wendy's location serve breakfast?
Yes, the Sandy, UT Wendy's location serves breakfast, including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Is delivery available from Wendy's in Sandy, UT?
Delivery availability can be checked via the Wendy's app or online at order.wendys.com by entering your delivery address.
What payment options are accepted at Wendy's Sandy, UT?
They accept American Express, Cash, Discover, MasterCard, and Visa.
How can I contact Wendy's in Sandy, UT for questions or feedback?
You can call (801) 571-6005 directly, use the Wendy's contact page for live chat or message, or call the Customer Care team at 888-624-8140.
Where can I find Wendy's menu and pricing information for the Sandy location?
Menu and pricing can be viewed at https://order.wendys.com by selecting the Sandy location; prices may vary slightly by location.
What nearby places can I visit before or after dining at Wendy's Sandy, UT?
You might visit La Frontera Cafe for Mexican food, Back Nine Golf Sandy for golf activities, or Gamer Planet for video games and arcade fun before or after your meal.
Are there any hotels close to Wendy's Sandy, UT?
Yes, nearby hotels include Best Western Plus Cotton Tree Inn, Holiday Inn Express & Suites Sandy, Comfort Suites, and Extended Stay America, ideal for visitors.
What automotive services are near Wendy's on Auto Mall Dr?
Nearby automotive services include Goodyear (Hillside Tire), Hillside Tire and Service, and Exxon & Mobil Stations for gas and car wash needs.
Does Wendy's Sandy, UT have a drive-thru and dine-in options?
Yes, this Wendy's location offers drive-thru service as well as dine-in seating for customers.