Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported long wait times, incorrect orders, and rude staff interactions, particularly in the drive-thru.
Food Quality
While some customers enjoyed the food, many complained about cold, old, or improperly prepared items.
Cleanliness
The location was noted for being clean and well-maintained, especially after renovations.
Staff Attitude
Several reviews highlighted a lack of friendliness and professionalism among staff, with some employees being described as rude or dismissive.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, or modifications not being honored.
JO
JackieO Orton
6 days ago
1.0
I went around 9:47 and got Poor service disgusting food nothing I got was warm The buns on hamburgers were extremely dry the fries you might as well have cooked up around 5:00 and then served it because that's how disgusting they tasted for the price of the food the quality should have beeb a hell of alot better and the service as well especially if your the late night shift
MM
Madeleine
Nov 11, 2025
1.0
Every single time I have gone to this Wendy's something has gotten messed up. One time I ordered classic nuggets and got spicy ones instead, I've been charged for fries I haven't received, I've been given a vanilla frosty when I ordered a chocolate one, and one time I was given the wrong frosty AND no spoon. Im a pretty tolerant and understanding person which is why I kept going back because the food is good, but today there was one person in front of me and when I pulled up to the speaker nobody took my order, so I waited about five minutes (long after the other car had left) and I circled the building again in case they didn't hear the machine go off and I sat for another five minutes before just going to the Taco Bell next door. I work nights and I have to leave my house an extra 15 minutes earlier than other fast food places just to STILL be late to work if there just happens to be another car in front of me. If a corporate employee is reading this, I do not blame the workers because I have been going to this Wendy's for several months now and its NEVER the same workers, its clearly a corporate problem. Please learn how to actually run your business effectively
MY
Michael Yingling
Oct 23, 2025
3.0
Tried to grab a frosty and/or fries for my daughter after her gymnastics here. I literally waited more than 10 minutes for DRIVE-THROUGH more than once. I don't know if they're under-staffed or what, but an order like this doesn't take that long at a sit-down place.
If I owned this franchise, I'd test it a few times and start asking the staff some serious questions.
IH
Isaac Henry
Oct 8, 2025
2.0
I was ordering, first meal in a few days, and I had a set amount I was gonna spend. I looked online before hand for the prices at this location, when I arrived they were very different, but that’s not what was wrong, I while I was ordering, I made two modifications, (changing meal size, removing an item), and the lady taking my order looked at me like I was an idiot, then proceeded to trash talk me in Spanish. This location is a dump, it’s very clean, but everything else is trash. Employees were all very rude except for one, and food looked like it was chucked at my tray.
JB
j baer
Oct 7, 2025
2.0
I think I've been here before, with unremarkable experiences. This week, I ordered 2 of the new Frosty Fusions, one Oreo and one strawberry Pop Tart. Service was decently quick, but when they brought them out they were both Oreo. When I said I ordered one Oreo and one strawberry, the lady who had taken my order rolled her eyes. As if I had just changed my mind, like she didn't even consider the possibility that she could have gotten my order wrong. She took one away and returned with a vanilla Frosty with strawberry syrup (barely) mixed in. After I left, I realized it didn't have any of the Pop Tart mix-ins. Getting even a simple order wrong is somewhat understandable. Had she fixed it and not had an attitude, no problem. Getting it wrong twice and not giving me what I paid for is less understandable. Being rude to customers instead of admitting you made a mistake is inexcusable. It's a shame, the service was remarkably quick. I could've left with a positive experience, if not for the bad attitude of a customer-facing employee.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Sandy, UT?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Sandy, UT into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (801) 255-1961.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Sandy Wendy’s serve breakfast?
Yes, this Wendy’s location in Sandy, UT serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours at this Wendy's location in Sandy, UT?
The drive-through is open daily from 6:00 AM to 2:00 AM.
Does this Wendy's in Sandy serve breakfast?
Yes, this location serves breakfast including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
Can I order Wendy's food for delivery near this Sandy location?
Yes, delivery is available. You can check availability by entering your address on the Wendy's app or at order.wendys.com.
What payment options are accepted at this Wendy's in Sandy?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Does this Wendy's offer dine-in and drive-thru services?
Yes, this location offers dine-in, drive-thru, takeout, and delivery (where available).
How can I contact this Wendy's location with questions or feedback?
You can call (801) 255-1961 directly, use Live Chat via their Contact page, call 888-624-8140, or fill out the Wendy's Customer Satisfaction Survey with your receipt details.
Are Wendy’s gift cards available at the Sandy location?
Yes, gift cards can be purchased in-restaurant or online through Wendy's gift card portal.
What are some nearby dining options near Wendy's in Sandy?
Nearby dining options include Taco Bell for Mexican food, Tin Roof Grill offering American and Italian cuisine, and Olympus Burger for more burger choices.
Are there any convenient nearby services that customers can use when visiting Wendy's Sandy?
Yes, the UPS Access Point location nearby offers courier and shipping services, which can be handy for customers running errands before or after their meal.
What nearby fitness and recreation centers are close to Wendy's Sandy?
Gold's Gym and The Movement Center, which offers gymnastics, dance, and sports instruction, are nearby, allowing customers to combine a workout with a meal at Wendy's.