Wendy's

3.2
1136 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
9286 South 700 E., Sandy, UT
84070, United States

Hours

Reviews

3.2
1,136 reviews
5 stars
330
4 stars
243
3 stars
180
2 stars
109
1 star
274

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and rude staff interactions, particularly in the drive-thru.

Food Quality

While some customers enjoyed the food, many complained about cold, old, or improperly prepared items.

Cleanliness

The location was noted for being clean and well-maintained, especially after renovations.

Staff Attitude

Several reviews highlighted a lack of friendliness and professionalism among staff, with some employees being described as rude or dismissive.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, or modifications not being honored.
  • JO
    JackieO Orton
    6 days ago
    1.0
    I went around 9:47 and got Poor service disgusting food nothing I got was warm The buns on hamburgers were extremely dry the fries you might as well have cooked up around 5:00 and then served it because that's how disgusting they tasted for the price of the food the quality should have beeb a hell of alot better and the service as well especially if your the late night shift
  • MM
    Madeleine
    Nov 11, 2025
    1.0
    Every single time I have gone to this Wendy's something has gotten messed up. One time I ordered classic nuggets and got spicy ones instead, I've been charged for fries I haven't received, I've been given a vanilla frosty when I ordered a chocolate one, and one time I was given the wrong frosty AND no spoon. Im a pretty tolerant and understanding person which is why I kept going back because the food is good, but today there was one person in front of me and when I pulled up to the speaker nobody took my order, so I waited about five minutes (long after the other car had left) and I circled the building again in case they didn't hear the machine go off and I sat for another five minutes before just going to the Taco Bell next door. I work nights and I have to leave my house an extra 15 minutes earlier than other fast food places just to STILL be late to work if there just happens to be another car in front of me. If a corporate employee is reading this, I do not blame the workers because I have been going to this Wendy's for several months now and its NEVER the same workers, its clearly a corporate problem. Please learn how to actually run your business effectively
  • MY
    Michael Yingling
    Oct 23, 2025
    3.0
    Tried to grab a frosty and/or fries for my daughter after her gymnastics here. I literally waited more than 10 minutes for DRIVE-THROUGH more than once. I don't know if they're under-staffed or what, but an order like this doesn't take that long at a sit-down place. If I owned this franchise, I'd test it a few times and start asking the staff some serious questions.
  • IH
    Isaac Henry
    Oct 8, 2025
    2.0
    I was ordering, first meal in a few days, and I had a set amount I was gonna spend. I looked online before hand for the prices at this location, when I arrived they were very different, but that’s not what was wrong, I while I was ordering, I made two modifications, (changing meal size, removing an item), and the lady taking my order looked at me like I was an idiot, then proceeded to trash talk me in Spanish. This location is a dump, it’s very clean, but everything else is trash. Employees were all very rude except for one, and food looked like it was chucked at my tray.
  • JB
    j baer
    Oct 7, 2025
    2.0
    I think I've been here before, with unremarkable experiences. This week, I ordered 2 of the new Frosty Fusions, one Oreo and one strawberry Pop Tart. Service was decently quick, but when they brought them out they were both Oreo. When I said I ordered one Oreo and one strawberry, the lady who had taken my order rolled her eyes. As if I had just changed my mind, like she didn't even consider the possibility that she could have gotten my order wrong. She took one away and returned with a vanilla Frosty with strawberry syrup (barely) mixed in. After I left, I realized it didn't have any of the Pop Tart mix-ins. Getting even a simple order wrong is somewhat understandable. Had she fixed it and not had an attitude, no problem. Getting it wrong twice and not giving me what I paid for is less understandable. Being rude to customers instead of admitting you made a mistake is inexcusable. It's a shame, the service was remarkably quick. I could've left with a positive experience, if not for the bad attitude of a customer-facing employee.

Frequently Asked Questions About Wendy's

Is Sandy Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.