Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Sandy, UT. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 10225 State Street for the ultimate SONIC experience!
Location
Hours
Reviews
3.3
1,559 reviews
5 stars
494
4 stars
321
3 stars
217
2 stars
155
1 star
372
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported rude or inattentive service, with many experiencing long wait times and incorrect orders.
Order Accuracy
A significant number of reviews highlighted frequent mistakes with orders, including missing items and incorrect food.
Staff Communication
Many customers noted language barriers and poor communication from staff, leading to frustration during the ordering process.
Food Quality
Several reviews mentioned dissatisfaction with the quality of food, including cold or poorly prepared items.
Management Concerns
Customers expressed concerns about management and staffing issues, indicating a need for better training and oversight.
- PTPeter TewDec 26, 20251.0This is the most rundown burger joint I’ve ever seen. It makes McDonald’s look like a Michelin star rated joint. Avoid like the plague.
- KKKoyNov 15, 20252.0I went through the drive through at around 1:30 pm and the employee with the microphone was terribly rude and had a Ton of attitude with me. She also didnt tell me my order total or to pull up into the window she practically ignored me. I had sat for a few minutes before I decided to pull up to the window to pay for my order and she still had an attitude with me. I also got home to try the food and it was Not very good 4/10 on the food 1/10 on the service
- MMMichael MattinsonNov 14, 20253.0Very friendly staff however the language barrier makes it difficult to get your order correct. I have been back twice and both times my order was incorrect and ended up paying more for add ons that I didn’t order. The food was still amazing and they are at least trying to learn and arr willing to work. When I called their corporate number to inquire about a refund for being overcharged, they didn’t seem eager to help me or even offer me something in return for my troubles. Not even a coupon and sonic never has coupons other then their happy hour which I am never available between the bourse of 2-4.
- RJRichard JohnsonNov 14, 20251.0Ordered for pickup at 830, but when I arrived there was no one working. No staff on site at all, despite it saying that it was open when I ordered.
- TTTruth To TellOct 10, 20251.0Zero stars. No service at the drive-through speaker, pulled up to the window and the girl finally came over with a headset on but didn’t speak English. I asked a question about the food and she just kept repeating herself saying the numbers 9 and 10. When I asked if there was someone else who spoke English she didn’t even understand that and said no. I just left.