Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBarOutback Steakhouse
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in Sandy off 7800 S and Union Park Ave located by the Speedway .
While many customers praised individual servers for their attentiveness and friendliness, there were numerous complaints about slow service, miscommunication, and lack of teamwork among staff.
Food Quality
Feedback on food quality was mixed; some enjoyed their meals, particularly steaks and appetizers, while others reported issues with overcooked or undercooked dishes, bland flavors, and poor presentation.
Cleanliness
Several reviews highlighted concerns about the cleanliness of the restaurant, particularly the bathrooms, which detracted from the overall dining experience.
Management Issues
Customers expressed dissatisfaction with management's responsiveness to complaints and overall presence, indicating a lack of effective leadership in addressing service and food quality issues.
CG
Corina Griffin
Feb 19, 2026
1.0
The food was disgusting cold when we got it. It went the sauce was watery the waitress. I don't know what was wrong with her, but she was very upset at something that she didn't even wanna be there. I do not recommend this place to anyone To each their own, maybe during the day, it's different.But at night when we went , it was about seven o'clock it was really not good
RC
Renee Corsey
Feb 15, 2026
1.0
Horrible place to eat at! My soon to be husband and I decided to go there tonight to celebrate Valentine’s Day. We called the day before to reserve a reservation, the lady on the phone did not say that they don’t do reservations, so when we arrived for our reservation they said that there was still a 30 minute wait. That was the first red flag! They also didn’t have our name down correctly either. When we ordered our food it took about 45 to an hour to actually get our food, my steak was very rare when I ordered it medium well and I ordered a filet (tenderloin) and what I tasted was NOT a tenderloin. It was the most disgusting flavor of meat. I thought it was just because it was raw, so the server had them cook it longer and then it came out overcooked and burnt and crispy with the same disgusting flavor, so at this point I was done and we asked to speak to a manager and tell her about our experience, and she took off my fiancés meal because it was more expensive than mine, but he still had to pay for mine, even though it was disgusting! I have never been this disappointed at a restaurant before. I felt like the server didn’t really care about our experience, and I felt like the manager also didn’t really care. I feel like we should have gotten a discount on what he “had” to pay for. I am so upset! My Valentine’s Day was completely ruined. Do not go to Outback Steakhouse! Choose somewhere else to go.
RF
Ray Fabela
Feb 14, 2026
1.0
It's Valentines day, we had reservations for 7:30, got here and were told we had to be on a wait list even with a "reservation" which the manager at end said they dont do. My soon to be wife's meal was under cooked and cold. We waited for over an hour for our food and then it comes back over cooked and tasted gross. Never coming back!!!
JB
James Bolles
Feb 11, 2026
5.0
I stopped in last month during my first ski-trip to Utah. On Sunday, January 11th, I stopped in alone to have some dinner. The location was lively, friendly, and welcoming. My server, Eduardo, deserved top marks. I serve at a resort restaurant back in Florida, so I can tell you his service was something to be commended. He was lightning fast to attend each of his tables, made sure everyone was enjoying each of their meals, and extended pleasant appreciations, as well as farewells when his guests would depart. My Caesar salad, 9oz Sirloin, Blooming Petals, and Mac and Cheese were absolutely delicious and much needed after a long day of riding. At the end, even the host was kind enough to fetch me some takeout silverware, so that I could enjoy my leftovers back at the hotel the next day. That experience was such a warm point of my cold winter vacation that I hope the fact that I'm writing this review a month later serves as a testament to its lasting impression! Well done staff, and thank you again, Eduardo!
LW
Laura Warburton
Jan 31, 2026
4.0
*Editing after their response*
(Their response is so telling. Obviously on auto respond. This tells me so much about this particular location. They are on auto ignoring the problems.)
It's been a very long time since I've eaten at an Outback. It use to be one of my favorite restaurants. I was surprised at how spicy hot my favorite bloomin onion was. Then the pasta was spicy as well. I had the chicken and shrimp. Spicy but tolerable. My husband's bone in ribeye was cooked perfectly and tasty.
The entire place needed a facelift. Even the ipad on the front desk was so shattered but still being used. I asked the greeter why they didn't buy him a new one. He said it had been that way years.
By far the best part of dinner was our darling waiter. He was witty and played with us perfectly never crossed a boundary and was very attentive.
Overall, outside of the service, I was disappointed in the experience. I left feeling that maybe Outback was either franchised by someone who didn't care or the entire brand was tired.
Frequently Asked Questions About Outback Steakhouse
Where can I find information on gluten-free menu items?
We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://outbackprod-g8dygre8fjatbjdb.a02.azurefd.net/menus/Outback\-Gluten\-Free\-Menu.pdf) to view our gluten\-free menu
Where can I earn dine rewards?
Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.
Where can I download the NEW Outback App?
Our App has been upgraded with a new look and exciting features! It's the fastest, mobile way to enjoy our bold flavors thru curbside takeaway \& delivery. Get it on Google Play or download on the AppStore – [Learn More](https://www.outback.com/app?useCache=false/)
How do I find out more information about being an Outbacker?
We're always looking for dedicated, fun\-loving people to help make our restaurant a success! For more information [click here](http://bit.ly/39L8aoI3112).
What are the opening hours of Outback Steakhouse in Sandy?
Outback Steakhouse in Sandy is open Monday to Thursday from 11:30 AM to 9:00 PM, Friday and Saturday from 11:30 AM to 10:00 PM, and Sunday from 11:30 AM to 8:00 PM.
Does Outback Steakhouse in Sandy offer gluten-free menu options?
Yes, Outback Steakhouse offers several gluten-free menu items. You can view their gluten-free menu online.
Can I order food for delivery or pickup from Outback Steakhouse in Sandy?
What payment options are accepted at Outback Steakhouse in Sandy?
Outback Steakhouse accepts American Express, cash, MasterCard, and Visa as payment options.
Is Outback Steakhouse suitable for families and does it have accessible facilities?
Yes, the restaurant welcomes families, has wheelchair accessible parking, seating, restrooms, braille menu, and high chairs available for children.
When is happy hour at Outback Steakhouse in Sandy?
Happy hour is daily from 4:00 PM to 6:00 PM at Outback Steakhouse in Sandy.
Does Outback Steakhouse in Sandy serve alcoholic beverages and have a bar onsite?
Yes, they serve beer, wine, cocktails, and other alcoholic beverages and have a bar onsite.
What are some nearby dining options around Outback Steakhouse in Sandy?
Nearby dining options include Burger King, McAlister's Deli, Tropical Smoothie Cafe, and Papa Murphy's. Customers can explore these places for different food experiences before or after visiting Outback Steakhouse.
Are there any nearby gas stations near Outback Steakhouse in Sandy?
Yes, nearby gas stations include Speedway, Exxon, Chevron, and Exxon & Mobil Stations. These are convenient locations for refueling if you're visiting Outback Steakhouse.
What nearby services are available close to Outback Steakhouse in Sandy?
Nearby services include White Bison Well-being (chiropractic and mental health), Trailside Professional Dry Cleaners, and LibertyX Bitcoin ATM. Customers can combine their visit with these convenient services.
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Certified February 22, 2026Yext Knowledge Graph
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