Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBar
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in Sandy off 7800 S and Union Park Ave located by the Speedway .
Many customers reported issues with food quality, including overcooked or undercooked steaks, bland flavors, and unsatisfactory side dishes.
Service Experience
While some servers received high praise for their attentiveness and friendliness, others were criticized for being slow or unresponsive.
Pricing Concerns
Several reviews mentioned that the food was not worth the price, with customers feeling that the quality did not match the cost.
Cleanliness Issues
Multiple customers noted unsanitary conditions in the restaurant, particularly in the bathrooms, which negatively impacted their dining experience.
Mixed Atmosphere
The atmosphere received mixed reviews, with some enjoying the ambiance while others found it lacking, especially during busy times.
AJ
Alison Johnson
Nov 16, 2025
2.0
My husband really wanted to go to Outback as we hadn’t been there for years. Definitely regret our choice to go there. When there was no wait on a Saturday night that was the first red flag. Service was super slow and the food left a lot to be desired. Our salads were mostly cheese & croutons, the first blooming onion and they brought out was burned. The second one was good (and the only part of the entire meal we enjoyed). My husband ordered his steak medium rare and it came out almost well done. It took a while to get our servers attention, but she agreed it wasn’t cooked right and took it back. The next steak came out and just by touching it my husband could tell it was overcooked. At that point the manager came out with a bit of attitude and said a medium rare should be served at 125° and pulled out a thermometer to prove it was cooked right. Almost immediately the temp shot up to 135° and still rising; and he quickly took the thermometer out so we didn’t even get to see the actual temperature. He told my husband if he’d accept this steak they’d take it off the bill. My steak was overcooked and even with the $3 garlic butter didn’t taste very good. It was so hard to cut through, I had to saw at it. Then we got the bill and they charged me for a fillet when I’d ordered, and received, a sirloin. That took a while to get fixed. We’re usually pretty quick at restaurants, but were there for an hour and 45 minutes. Definitely won’t be going back as there are much better choices in the valley for a good steak!
Also, their stairs outside aren’t lit and are a tripping hazard.
MR
Michael Rodriguez
Nov 15, 2025
1.0
My family and I waited over an hour and 15 minutes. We arrived before a large party, placed our order, and even got a small appetizer — but our food never came. As time passed, we noticed the big party being served first, even though we had been there long before them. At that point, we were extremely frustrated.
Management didn’t comp anything, didn’t try to resolve the issue, and didn’t acknowledge that they failed to provide us service prior to the larger group. We were so disappointed that when the food finally came out, we decided not to even eat it and just left it there.
I would not recommend this location. The management was unprofessional, and our server, Albert, should have handled the situation much better.
BL
Brian Lee
Nov 14, 2025
2.0
We ordered NY steak and my wife ordered the filet mignon. She wanted it medium rare and I the same. Mine came out medium and hers on the rare side. Couldn't inform the waiter as he came to see how things was after I had finished half my meal. We had water and no mention of refills was offered.
Waiter didn't provide good service. We ordered take out after our meal. Only offered dessert after the take out order came. Also said the check was late because of a computer glitch.
JJ
jazlynn
Nov 11, 2025
1.0
the server tony, is extremely rude. Does not have his priorities straight at all. as a family of pos we feel very put out. he gave great service to others not when it came to us, he forgot what we ordered, forgot utensils, and had us sitting there for over an hour for our food. Very upsetting veterans day trying to honor my mom.
JG
Jason Grider
Nov 10, 2025
1.0
I would love to rate the food but I couldn't actually get a table to eat at. They use a call ahead system that's basically a reservation system as they take priority over walk-ins. After 45 minutes I was still 7 deep on line despite watching people get seated that came in a full half hour after I did. I'll never return to this or any Outback establishment after this treatment.
Frequently Asked Questions About Outback Steakhouse
Where can I find information on gluten-free menu items?
We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://outbackprod-g8dygre8fjatbjdb.a02.azurefd.net/menus/Outback\-Gluten\-Free\-Menu.pdf) to view our gluten\-free menu
Where can I earn dine rewards?
Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.
Where can I download the NEW Outback App?
Our App has been upgraded with a new look and exciting features! It's the fastest, mobile way to enjoy our bold flavors thru curbside takeaway \& delivery. Get it on Google Play or download on the AppStore – [Learn More](https://www.outback.com/app?useCache=false/)
How do I find out more information about being an Outbacker?
We're always looking for dedicated, fun\-loving people to help make our restaurant a success! For more information [click here](http://bit.ly/39L8aoI3112).
What are the opening hours of Outback Steakhouse in Sandy?
Outback Steakhouse in Sandy is open Monday to Thursday from 11:30 AM to 9:00 PM, Friday and Saturday from 11:30 AM to 10:00 PM, and Sunday from 11:30 AM to 8:00 PM.
Does Outback Steakhouse in Sandy offer gluten-free menu options?
Yes, Outback Steakhouse offers several gluten-free menu items. You can view their gluten-free menu online.
Can I order food for delivery or pickup from Outback Steakhouse in Sandy?
What payment options are accepted at Outback Steakhouse in Sandy?
Outback Steakhouse accepts American Express, cash, MasterCard, and Visa as payment options.
Is Outback Steakhouse suitable for families and does it have accessible facilities?
Yes, the restaurant welcomes families, has wheelchair accessible parking, seating, restrooms, braille menu, and high chairs available for children.
When is happy hour at Outback Steakhouse in Sandy?
Happy hour is daily from 4:00 PM to 6:00 PM at Outback Steakhouse in Sandy.
Does Outback Steakhouse in Sandy serve alcoholic beverages and have a bar onsite?
Yes, they serve beer, wine, cocktails, and other alcoholic beverages and have a bar onsite.
What are some nearby dining options around Outback Steakhouse in Sandy?
Nearby dining options include Burger King, McAlister's Deli, Tropical Smoothie Cafe, and Papa Murphy's. Customers can explore these places for different food experiences before or after visiting Outback Steakhouse.
Are there any nearby gas stations near Outback Steakhouse in Sandy?
Yes, nearby gas stations include Speedway, Exxon, Chevron, and Exxon & Mobil Stations. These are convenient locations for refueling if you're visiting Outback Steakhouse.
What nearby services are available close to Outback Steakhouse in Sandy?
Nearby services include White Bison Well-being (chiropractic and mental health), Trailside Professional Dry Cleaners, and LibertyX Bitcoin ATM. Customers can combine their visit with these convenient services.