Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported slow service, especially in the drive-thru, often being asked to pull forward and wait for their orders.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and poor attention to customer requests.
Staff Attitude
Several customers experienced rude or dismissive behavior from staff, contributing to a negative dining experience.
Food Quality
There were consistent complaints about food temperature and quality, with many items served cold or poorly prepared.
Play Area
The children's play area was appreciated by families, but concerns were raised about cleanliness and safety.
HC
Hunter Crosby
1 day ago
1.0
Orders bacon quarter pounder and have forget the bacon last 3 times why even pay extra for a bacon quarter pounder if it never shows up
ST
Stephanie Tye
6 days ago
1.0
For months I’ve held back writing a review on matters that affects me as a customer:
- on Jan 1 around noon was my patience ran out. There is this Mexican lady manger who never smiles and rude. Few times she herself give me wrong order. My orders are usually standard 2 triple cheese burger plain, sometimes double cheese burger but always plain. I make sure to repeat that few times whenever I order as I almost half the time got normal burgers instead. I visit at least once or twice a week. She took my order of a Mcvalue double cheeseburger plain and a large fries. But she said the mcvalue double cheeseburger is $5 and I pointed on the advertising board it’s $3+ not $5. She grumpily key in my orders. I reminded her for 2nd time to make it plain. When the order came there’s only a normal cheeseburger inside. As she had walked off, I told the other male manager at the counter that there’s no fries inside and I ordered plain. She came out and rudely stare at me and loudly say I didn’t order fries! I showed my receipt which clearly state I paid for fries. They took away my receipt I think it’s no 297. Came back with fries and plain double cheeseburger in a scowl not an apology for her mistake and treating me like I am getting free food and an inconvenience. The order process and entire scene was witnessed by an older lady who looks like a runner/cleaner who was standing next to me and customer queue behind me. She and the male manager did apologize on her behalf when I asked who is she as I can’t see a badge to identify her name. For a manager to set such a bad example and experience is atrocious.
- I agree with other reviews half the time to get orders wrong and cold fries, few times I paid for large fries but when I got home it’s medium or only filled halfway.
RG
Rebekah Golden
Dec 26, 2025
1.0
Lied and said they were closed when they clearly open at 5. It was 6:45
EV
Enrico Iglesias Velcu
Dec 15, 2025
1.0
Worst service food and employes very dissrespectful never coming back here they messed up orders with the instructions writen down and they are still tough talking like nothing happened
AC
arturo chazaro
Dec 4, 2025
1.0
Last night I went to dinner with my wife and my children to this restaurant among all the options we decided to go to McDonald's it was about 9:30pm we arrived and the children want to play on the playground so we went there an employee arrived and very kind he told us that the children could play but we couldn't eat because it was already clean that's sorry but that's what the manager said I said ok it's okay let's eat in the part that is not from the playground 5 minutes later already eating the manager arrived saying that if we could leave because they were already going to close the lobby the truth I didn't know what attitude to have if of courage or I didn't know what to say because a manager would come to my table when you're eating with your family and tells you leave because I'm going to close what kind of person you run with your family from an restaurant incredible
What are the operating hours for drive-thru at McDonald's in Sandy, UT?
The drive-thru is open daily from 5:00 AM to 11:00 PM.
During what hours is delivery service available at this McDonald's location?
Delivery is available every day from 6:00 AM to 10:30 PM.
What types of payment does McDonald's in Sandy, UT accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Can I order McDonald's online for delivery or pickup?
Yes, you can order online for delivery or curbside pickup via their delivery URL or through the McDonald's App available on iOS and Android.
Does this McDonald's location have a drive-thru service?
Yes, this McDonald's offers drive-thru service from 5:00 AM to 11:00 PM daily.
What services are available at the Sandy, UT McDonald's?
They offer Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Are there any breakfast or brunch restaurants near McDonald's in Sandy, UT?
Yes, Black Bear Diner, a breakfast and brunch restaurant, is nearby and could be a good option before or after your visit.
If I'm visiting the Department of Alcoholic Beverage Services nearby, can I easily find McDonald's for a quick meal?
Yes, McDonald's is located close to the Department of Alcoholic Beverage Services, making it convenient for a meal before or after your visit.
What are some nearby dining options aside from McDonald's in Sandy, UT?
Nearby dining options include Costa Vida - Sandy (Mexican), Bajio (Mexican), Localz Bistro (American and seafood), Smoky Mountain Pizzeria & Grill (pizza), and Yoshi's (Japanese).
Does McDonald's provide any rewards or points program to earn free food?
Yes, McDonald's offers MyMcDonald's Rewards where customers can earn points for free food. More details can be found at their rewards website.