McDonald's

3.6
882 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
10550 S 1300 E, Sandy, UT
84094, United States

Hours

Reviews

3.6
882 reviews
5 stars
325
4 stars
198
3 stars
172
2 stars
63
1 star
124

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Frequent complaints about incorrect orders and missing items, with many customers expressing frustration over the need to check orders before leaving.

Service Quality

Mixed reviews on service, with some praising friendly staff while others report rude or inattentive employees and long wait times.

Cleanliness

Concerns about cleanliness, including dirty tables and unsanitary conditions in the restaurant.

Food Quality

Inconsistent food quality, with reports of cold, overcooked, or poorly prepared items.

Family-Friendly

Positive feedback on the play area for kids, making it a popular choice for families.
  • KK
    Kierra
    Nov 13, 2025
    2.0
    Im not sure whats going on with the sandy locations but every time I get a mcgriddle theyre SO DRY. They aren't good. Theyre over cooked and hard to eat.
  • SL
    star lord
    Nov 7, 2025
    2.0
    Kids liked it, twas ok
  • LS
    Lisa Stamps-Jones (Lisa SJ)
    Oct 16, 2025
    4.0
    Sadly, they were out of the special pumpkin 🎃 & cream pie that was showing on the screens!
  • HB
    Halee Young Burge
    Oct 16, 2025
    4.0
    This McDonalds is fine. It's occasionally on my way. The drive thru is lightning fast, but fluctuates friendliness-wise from employee to employee. I've had better McDonald's food (less overcooked fries for example) but it's fine. The inside is sometimes a tad chaotic and messy, but it's big enough that one can typically find a quiet corner to work or a place to play with kids. Not wow but it works.
  • BB
    Ben Beus
    Oct 14, 2025
    1.0
    People used to go to McDonalds to get food that's fast and cheap. My food was expensive, took a long time to receive it, and they made 5 mistakes on a very small order. The fries were ALMOST warm, they got the burger wrong, gave me a smaller order of nuggets than I paid for, wrong sauce with the nuggets, and no ketchup or mayo like I asked for. They forgot which order was mine, then tried to fix it and still got it wrong. I had to leave without fixing it because the delay was making me late for work. I'm running out of reasons to go McDonalds.

Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location?

McDonald's in Sandy, UT is open from 5:00 AM to 11:00 PM Monday through Thursday, 6:00 AM to 10:00 PM on Friday and Saturday, and 6:00 AM to 11:00 PM on Sunday.

Can I use the drive-thru service at this McDonald's, and what are its hours?

Yes, this McDonald's has a drive-thru open from 5:00 AM to 11:00 PM Monday through Thursday, 5:00 AM to midnight on Friday and Saturday, and 6:00 AM to 11:00 PM on Sunday.