McDonald's

3.6
886 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
10550 S 1300 E, Sandy, UT
84094, United States

Hours

Reviews

3.6
886 reviews
5 stars
327
4 stars
196
3 stars
173
2 stars
64
1 star
126

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent mistakes with their orders, including missing items and incorrect food.

Food Quality

Several reviews mentioned poor food quality, including dry and overcooked items, leading to dissatisfaction.

Service Issues

Customers experienced inconsistent service, with some noting friendly staff while others reported rudeness and long wait times.

Cleanliness

The cleanliness of the restaurant was criticized, with reports of dirty tables and unsanitary conditions.

Play Area

The play area for kids received positive feedback, with many families appreciating this feature.
  • AB
    Alexis Bartholomew
    3 days ago
    2.0
    What is the point of having a drive through when frequently 5 cars are instructed to park and have their food run out to them? This location is really quick to take your order and your money and then they will leisurely walk a bunch of orders to cars and ask what you ordered. At least at other fast food establishments take a name, give an order number or take note of make and color of the vehicle. I have tried to give this location multiple chances and each time I leave the drive through parking lot upset. If you want good service, your food in a timely manner…This location is NOT a good option.
  • DC
    Dave C
    Jan 2, 2026
    1.0
    Service is terrible. Waited at drive through...silence no one asked for order... drove away. If you don't want to sell food close, go out of business!!
  • DD
    Deb
    Dec 16, 2025
    1.0
    This McDonald’s took all my points at the drive up & I couldn’t get them back 5000 points when I contacted McDonald’s they gave the run around about how I cancelled my order ! Really I paid my $ and never got my points back watch out they might steal yours.
  • AS
    Alex Smith
    Dec 9, 2025
    3.0
    Food quality is getting so bad I'm not even sure what it is that I'm eating at McDonalds
  • KK
    Kierra
    Nov 13, 2025
    2.0
    Im not sure whats going on with the sandy locations but every time I get a mcgriddle theyre SO DRY. They aren't good. Theyre over cooked and hard to eat.

Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location?

McDonald's in Sandy, UT is open from 5:00 AM to 11:00 PM Monday through Thursday, 6:00 AM to 10:00 PM on Friday and Saturday, and 6:00 AM to 11:00 PM on Sunday.

Can I use the drive-thru service at this McDonald's, and what are its hours?

Yes, this McDonald's has a drive-thru open from 5:00 AM to 11:00 PM Monday through Thursday, 5:00 AM to midnight on Friday and Saturday, and 6:00 AM to 11:00 PM on Sunday.