Jimmy John's

4.1
323 reviews

About

Sandwich Restaurant

Location

Jimmy John's
64 E 10600 S, Sandy, UT
84070, United States

Hours

Reviews

4.1
323 reviews
5 stars
192
4 stars
59
3 stars
18
2 stars
18
1 star
36

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality varied significantly, with some praising friendly and efficient staff, while others reported rude service and long wait times.

Food Quality

Many customers enjoyed the sandwiches, noting their taste and freshness, but there were complaints about inconsistent quality, including poorly made sandwiches and missing ingredients.

Delivery Issues

Numerous reviews highlighted problems with delivery speed, often taking much longer than expected, leading to frustration among customers.

Cleanliness and Safety

Some customers expressed concerns about cleanliness and food safety practices, particularly regarding staff handling food without changing gloves.
  • OK
    Ordelle Kemp
    Jan 1, 2026
    1.0
    We are regular customers of Jimmy John's but first time customers at this location. Aside from all the metal rings in the order takers face, she was unfreindly and refused to make our ordered chicken bacon ranch unwhich because we didn't want it toasted. HELLO! While waiting for our order, I used the restroom and found it not only dirty but inappropriate stickers about urinating.... May be funny to certain adults but you need to think of the children. We WILL NOT go there again!
  • BB
    Best
    Oct 31, 2025
    1.0
    This is the last time I'm eating at jimmy johns. They are so inconsiderate and they put way too much mayo on their sandwich. I feel so sick and I couldn't finish eating my meal.
  • CS
    Crystal Shipler
    Aug 29, 2025
    1.0
    Walked in at 8:30pm. Prior to walking in one of the employees made annoyed face that we were walking in. Once we were in ALL the food was put away with 30 mins left in the hours of operation. They said they were just cleaning up but there was no food out. When we proceeded to order they told us that they were out of some of the main ingredients that were part of our salad. It was awful service! Ended up walking out without food!
  • KV
    Katie V
    Aug 19, 2025
    5.0
    Had an excellent experience here. The staff were very conscientious regarding my gluten allergy! They were kind and efficient. Thanks guys.
  • PO
    Patricia Olsen
    Aug 15, 2025
    2.0
    Could not wait to get out of the place. Very loud "head banger" music. We went in calm and came out uptight and irritated. We couldn't hear each other. It fit the staff's needs (rough) but was not conducive to a pleasant meal. We will skip this location in the future.