Business Details
About
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 10431 State Street in Sandy is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
4.4
793 reviews
5 stars
525
4 stars
139
3 stars
65
2 stars
31
1 star
33
What are people saying?
AI-generated from recent customer reviews
Service Issues
Multiple reviews highlighted poor service, including long wait times, incorrect orders, and understaffing during busy periods.
Food Quality
While many customers praised the burgers and fries, there were complaints about soggy fries, overcooked burgers, and inconsistent food quality.
Pricing Concerns
Several customers expressed dissatisfaction with the high prices, feeling that the cost did not match the quality of the food.
Positive Staff Interactions
Despite some service issues, many reviews noted friendly and helpful staff, with specific employees receiving commendations for their excellent customer service.
Cleanliness and Atmosphere
The restaurant was generally described as clean and welcoming, although some customers reported issues with dirty tables.
- SSSi1varaGarNov 14, 20255.0Great food as always but so expensive :(
- MWmatthew williamsNov 2, 20255.0Five guys rocks
- AGAJ GobleOct 12, 20251.0Been coming to this location before it even moved to this section of the parking lot. Franchise owner needs to fire this new crew of guys who can't get orders right and have the worst vibe and service levels I've seen. Won't be coming back here for a long time, if ever. Waiting 20 min when it's not busy for a wrong order and greasy fries is not something I plan on doing again.
- DDDaniOct 2, 20251.0Management is cheap. Loooong wait at noon on a Thursday. Only 2 employees working in the front part of the kitchen, saw just 1 in the back. Only ordered fries (which were ready out of the fryer when I ordered) yet had to wait 6 mins. Also were clearly out of fry sauce and had to remind them to refill it
- SSSawyerSep 19, 20255.0Wonderful experience! One of the workers went out of their way to make sure that I did not have an allergic reaction to gluten. They made sure to get packets of condiments, and of course make sure the food was not cross contaminated. So nice not to have to doubt whether the food was safe to eat! Thank you!!!
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does this Five Guys location accept reservations?
No, this Five Guys location does not accept reservations.
What are the regular in-store dining hours for Five Guys at 10431 State Street, Sandy?
The in-store dining hours are Monday through Sunday from 10:00 AM to 10:00 PM.
Is delivery available from this Five Guys and what are the delivery hours?
Yes, delivery is available daily from 10:00 AM to 9:30 PM. You can order online at https://order.fiveguys.com/location/sandy/menu.
What are the meal options served at this Five Guys location?
This Five Guys serves lunch and dinner.
Can I customize my burger or milkshake at this Five Guys?
Yes, you can customize your burger with over 250,000 combinations and enjoy more than 1,000 milkshake options.
What payment methods are accepted at Five Guys Sandy?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Is Five Guys at 10431 State Street wheelchair accessible?
Yes, the location has wheelchair-accessible entrance, parking, seating, and restrooms.
Are there any other burger restaurants near Five Guys in Sandy?
Yes, Carl’s Jr. and Burger House are nearby burger restaurants if you wish to explore more burger options.
What other dining options are available near Five Guys in The Commons at SouthTowne?
Nearby dining options include Slapfish (seafood), Paradise Bakery & Cafe (sandwiches), Chipotle Mexican Grill (Mexican), and Chili's Grill & Bar (American).
Which retail stores are close to Five Guys at 10431 State Street for shopping after a meal?
Nearby retail stores include Men's Wearhouse for clothing, Verizon Authorized Retailer – Victra for mobile phones, Benefit Cosmetics BrowBar, and Bed Bath & Beyond for home goods.