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El Pollo Loco

4.3
(1412 reviews)

Business Details

10590 S State Street, Sandy, UT
84070, United States
(801) 572-1206

About

Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's commitment to fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available

Location

El Pollo Loco
10590 S State Street, Sandy, UT
84070, United States

Hours

Reviews

4.3
1,412 reviews
5 stars
925
4 stars
239
3 stars
106
2 stars
53
1 star
89

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including long wait times, rude staff, and incorrect orders.

Food Quality

Mixed reviews on food quality, with some praising the chicken and others criticizing it for being bland or poorly prepared.

Customer Experience

While some customers enjoyed friendly service and a welcoming atmosphere, others felt ignored or treated poorly.

Value Concerns

Several reviews mentioned dissatisfaction with portion sizes and perceived overpricing, leading to complaints about value for money.
  • LS
    Leslie Smith
    Feb 7, 2026
    4.0
    We've tried most of the menu now and the burritos are the definite go to! Love the chips and guacamole also
  • JG
    Jonny Gordon
    Feb 4, 2026
    3.0
    The deals are just regular prices, and the food is not that good.
  • SH
    SL H
    Jan 31, 2026
    1.0
    Ordered a double chicken tostado salad and not one piece of chicken on it. It was almost all lettuce. This wasn’t an accident.
  • LM
    Leonides Molina
    Jan 30, 2026
    5.0
    Exelente lugar y lo recomiendo ampliamente solo una cosa olvidaron mis tortillas ya que estaba en la casa me fijé y con un hambre que traía 🤭🥹
  • AF
    Auto Fixxers
    Jan 14, 2026
    1.0
    There is a very short girl that works the drive-thru that talks extremely fast and acts like you are asking for free food or something when you ask for the amount of sauce that you want. I just ordered a burrito ask for extra green sauce and she told me they don't have any ready right now. I don't think it's that hard to go make some sauces so I can have what I want with my order. I will never be coming back to this restaurant. I would much rather go to somewhere that's going to have things ready and not act like I'm asking for free food when I just want the right sauce with my burrito

Frequently Asked Questions About El Pollo Loco

What are the operating hours of El Pollo Loco in Sandy, UT?

El Pollo Loco in Sandy, UT is open Monday through Saturday from 10:00 AM to 10:00 PM and on Sunday from 7:00 AM to 7:30 AM.

Where is El Pollo Loco located in Sandy?

El Pollo Loco is located at 10590 S State Street, Sandy, UT 84070, United States.

Brand Certified Facts from El Pollo Loco

El Pollo Loco partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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