El Pollo Loco

4.3
1401 reviews

About

Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's commitment to fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available

Location

El Pollo Loco
10590 S State Street, Sandy, UT
84070, United States

Hours

Reviews

4.3
1,401 reviews
5 stars
918
4 stars
238
3 stars
105
2 stars
53
1 star
87

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality, with some praising the chicken and others finding it bland or poorly prepared.

Service Experience

Customer service is generally praised, with friendly staff noted, but there are complaints about slow service and order inaccuracies.

Pricing Issues

Concerns about rising prices and portion sizes, with some customers feeling that the value does not match the cost.

Cleanliness

Many customers appreciated the cleanliness of the restaurant and the dining area.
  • AL
    Alex López
    5 days ago
    5.0
    It is always a delicious and friendly option to eat.
  • AB
    Angel Bennal
    Jan 4, 2026
    3.0
    Chicken always dry I haven't been back for months I used to buy my Chipotle chicken burrito twice a week but back to back dry chicken turn me off from wanting this and they don't have horchata here :(
  • FM
    Frank Mcdonald
    Dec 30, 2025
    3.0
    I went in and got dinner and it took about 15 minutes to 20 minutes. They were waiting on chicken all night. Then I asked him a question and they didn't understand me. Another customer told them what I was saying as I walked away they we laughing about me and how they could not understand me.
  • OP
    Orion Potter
    Dec 8, 2025
    4.0
    I had one of the best tacos of my life there and it was pretty fast considering we ordered 4 tacos
  • TE
    Tucaballota En4pati
    Oct 23, 2025
    5.0
    Me atiendo la muchacha Elizabeth excelentemente el servicio me encantó la atención y el detalle más gente trabajado así y alegre que le guste su trabajo muy amable súbanle el sueldo 😎✌️

Frequently Asked Questions About El Pollo Loco

What are the operating hours of El Pollo Loco in Sandy, UT?

El Pollo Loco in Sandy, UT is open Monday through Saturday from 10:00 AM to 10:00 PM and on Sunday from 7:00 AM to 7:30 AM.

Where is El Pollo Loco located in Sandy?

El Pollo Loco is located at 10590 S State Street, Sandy, UT 84070, United States.