El Pollo Loco

4.3
1393 reviews

About

Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's commitment to fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available

Location

El Pollo Loco
10590 S State Street, Sandy, UT
84070, United States

Hours

Reviews

4.3
1,393 reviews
5 stars
915
4 stars
235
3 stars
103
2 stars
53
1 star
87

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service are mixed; while some praised friendly and attentive staff, others reported poor service and long wait times.

Food Quality

Food quality is inconsistent; some customers enjoyed the flavors and freshness, while others found the food bland or poorly prepared.

Pricing Issues

Several reviews mentioned concerns about pricing, including perceived overcharging and small portion sizes for the cost.

Cleanliness

Many customers noted that the restaurant was clean and well-maintained, contributing positively to their dining experience.

Customer Experience

Overall, customer experiences vary widely, with some expressing strong loyalty and satisfaction, while others vowed not to return due to negative experiences.
  • TE
    Tucaballota En4pati
    Oct 23, 2025
    5.0
    Me atiendo la muchacha Elizabeth excelentemente el servicio me encantó la atención y el detalle más gente trabajado así y alegre que le guste su trabajo muy amable súbanle el sueldo 😎✌️
  • TS
    Trisha Ann Seamons
    Oct 22, 2025
    5.0
    We came in right before closing and they served us and were super generous and helpful. They even gave us extra churros!!!
  • F1
    Fireking 10
    Oct 22, 2025
    5.0
    Drive threw for some take out, friendly staff and they prepared everything excellently
  • WW
    Woody's World
    Oct 8, 2025
    5.0
    First time here ordered the double burrito with street corn that I saw on TV. Met all expectations very filling. It’s good value as anything for fast food maybe a little better.
  • SC
    Staci Criswell
    Sep 30, 2025
    5.0
    Super yummy and affordable

Frequently Asked Questions About El Pollo Loco

What are the operating hours of El Pollo Loco in Sandy, UT?

El Pollo Loco in Sandy, UT is open Monday through Saturday from 10:00 AM to 10:00 PM and on Sunday from 7:00 AM to 7:30 AM.

Where is El Pollo Loco located in Sandy?

El Pollo Loco is located at 10590 S State Street, Sandy, UT 84070, United States.