Einstein Bros.® Bagels is your neighborhood bagel shop. We're proud to provide our guests with freshly baked bagels, breakfast sandwiches, coffee and much more. Visit an Einstein Bros. location near you today!
Many customers reported issues with incorrect orders, including missing items and wrong ingredients.
Customer Service
While some staff were praised for their friendliness and helpfulness, others received complaints for poor service and lack of attention.
Cleanliness
Several reviews mentioned cleanliness issues, particularly with tables and trash, impacting the overall dining experience.
Food Quality
Customers expressed disappointment with the quality of food, citing stale bagels and poorly made sandwiches.
Speed of Service
There were mixed reviews on service speed, with some customers noting quick service while others experienced long wait times.
BP
Belinda Purdum
1 day ago
5.0
I love coming to this location! Always on the ball, always friendly. Thanks so much!
CK
Caitlin Knoop
6 days ago
3.0
I’ve been to this location three times since it’s the closest to my house, and unfortunately two of those visits were noticeably negative.
During my first visit, the service was really uncomfortable to watch. There were only two customers—me and another person waiting for a dozen bagels that needed to be made fresh. After I placed my simple order, the employee brought me to the register but then immediately called the other customer over to check him out, even though his order wouldn’t be ready for at least 10 minutes. Her coworker seemed confused and asked why she was ringing him up before finishing my order or letting him continue waiting. Instead of explaining calmly, she got visibly annoyed, snapped at him, and even rolled her eyes right in front of both of us. It made the whole situation super awkward and felt really unprofessional.
My most recent visit wasn’t as dramatic, but the service still wasn’t great. Again, it was just me and one other customer. I ordered a muffin and a bagel, and the employee simply turned around, handed it to me with a quick “here,” and moved on. No have a good day, no thank you, nothing. She did the exact same thing with the next customer. Not rude, just extremely unfriendly. She also put an excessive amount of cream cheese on my bagel—like maybe half an inch thick—which I had to scrape off.
After two out of three visits being uncomfortable or unpleasant, I feel like the customer service at this location is consistently below what it should be. It’s disappointing because it’s the most convenient location for me, but the overall experience just hasn’t been good.
MS
Matt S
Oct 22, 2025
3.0
Ordered a 2-egg with bacon breakfast bagel but ended up with a single egg once I got to my destination to eat. Why is it so hard to read a screen when fixing a sandwich. I can’t figure it out. Spent nearly $10 for a sandwich that was made incorrectly. SMDH
JC
jacqueline cataño
Oct 12, 2025
4.0
Excelente los bagels, pero falta un poco de limpieza en las mesas y el bote de basura estaba demasiado lleno!
SP
Savanna Peterson
Sep 30, 2025
5.0
Hi my name is savanna and I usually don’t go to another store other than my usual fort Union one, happen to stop by a new location and a little blonde named tresha was so funny and kind and really took care of me. I’ll always remember her sweetness. I recommend this location and hope you get to meet tresha
Frequently Asked Questions About Einstein Bros. Bagels
What are the opening hours of Einstein Bros. Bagels in Sandy, UT?
Einstein Bros. Bagels in Sandy, UT is open every day from 6:00 AM to 2:00 PM, with special holiday hours such as opening from 7:00 AM to 1:00 PM on December 24, and closed on December 25.
Where is Einstein Bros. Bagels located in Sandy, UT?
It is located at 72 E 10600 S, Sandy, UT 84070, United States.
What types of food and drinks does Einstein Bros. Bagels offer?
They offer freshly baked bagels, gourmet bagels, cage-free egg sandwiches, breakfast and lunch items including signature sandwiches, cold brew, hot coffee, pastries, and more.
Does Einstein Bros. Bagels offer pickup or delivery services?
Yes, they offer in-store pickup and deliver food, including same-day delivery options.
What payment methods are accepted at Einstein Bros. Bagels?
They accept American Express, Discover, Mastercard, Visa, cash, Apple Pay, Android Pay, Samsung Pay, and contactless payments.
Are there catering services available at Einstein Bros. Bagels?
Yes, Einstein Bros. Bagels offers catering services for breakfast and lunch, including options for groups.
Is there free parking available at Einstein Bros. Bagels?
Yes, free parking is available both on the street and in parking lots nearby.
What nearby dining options are available around Einstein Bros. Bagels that I can visit?
Nearby you can find Everest Curry Kitchen for Himalayan and Indian cuisine, Koi Japanese Steakhouse & Sushi for Japanese dishes, and Los Cucos Mexican Cafe for Mexican food. These restaurants offer good options if you want to explore different cuisines after visiting Einstein Bros. Bagels.
Are there any nearby services or stores that could be helpful when visiting Einstein Bros. Bagels?
Yes, near Einstein Bros. Bagels you can find U.S. Bank and U.S. Bank ATM for banking needs, and Expercom Apple Premier Partner for electronics and computer services.
How can nearby places like Jimmy John's and Graze Craze Charcuterie Boards complement my visit to Einstein Bros. Bagels?
Jimmy John's offers quick sandwich options if you want variety in your lunch, and Graze Craze provides charcuterie boards and catering services that can complement group gatherings or events alongside Einstein Bros. Bagels' offerings.