Customer Service
Many customers praised the friendly and helpful staff, highlighting specific employees who made their visits enjoyable.
Order Accuracy
Numerous reviews indicated issues with incorrect orders, leading to frustration among customers.
Cleanliness
The store was frequently described as clean, although some reviews noted areas needing improvement.
Food Quality
While many enjoyed the bagels and sandwiches, there were complaints about stale or improperly made items.
Long Wait Times
Several customers reported long wait times for their orders, impacting their overall experience.