Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
3.1
632 reviews
5 stars
190
4 stars
119
3 stars
84
2 stars
61
1 star
178
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews highlighted dissatisfaction with food quality, including undercooked items, incorrect orders, and items not meeting expectations.
Coupon Issues
Customers frequently mentioned that the location does not honor coupons or promotions, leading to frustration and disappointment.
Cleanliness and Atmosphere
The restaurant was described as outdated and dirty, with complaints about the lack of air conditioning and overall maintenance.
Pricing Concerns
Several customers felt that prices were too high for the quality of food and service received, leading to perceptions of being overcharged.
- JKJoe Kemp1 day ago1.01 meal, 1 banana split, 1 extra burger for two of us. There is No Way that was $43 right? sorry DQ, you are dethroned and we wont be subjected to your prices any longer.
- TOTre ONov 14, 20251.0What places charges extra for a sauce for chicken fingers? They do not even give you one sauce with your order (except ketchup). Food was definitely not good enough to pay what they charged.
- AEAbby EvansNov 13, 20251.0I have been an avid fan of Dairy Queen for years now. This was my first time at the sandy location, and it’s making me never want to go to any location ever again. I had a coupon for a free ice cream cone and some rude worker denied me of service. He said that my coupon was “fake”, when it clearly was not. It was a waste of my time and good mood. He could have nicely chosen a different approach, but instead, he had to tear me down and be a big meanie. You will be losing a very loyal customer, sandy Dairy Queen. I am a very unhappy gal.
- MMMONANov 11, 20251.0I ordered the Heath Caramel Brownie, and it came without the brownie! It was just ice cream and caramel .. ridiculous. I called, and they said their location uses “crumbs instead of brownie pieces,” but there weren’t even any crumbs! I order this all the time, and it has never come like this before. Total scam!
- CSCambree SwensonNov 10, 20251.0I got a peanut buster parfait and it tasted off. It was manageable with the toppings but once I got to the part where it was just ice cream I realized that the ice cream tasted sour. I put it in the freezer for a bit whilst I attended to other things but it made me feel sickly so I went back to tell them and ask for a refund. The manager was rude and accusatory and refused to give me a refund. He accused me first of eating it too late and I told him that I had only had some right after I had gotten it. Later he accused me of liking it and saying that I ate more than half of it (which I don’t think I did as what was left was slightly melted so there was no more air pockets) so obviously I liked it and just wanted the money. I kept telling him that it tasted gross and was making me feel sickly and he still refused to give me a refund. I don’t want the nasty ice cream I just want my money back.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Sandy, UT?
Dairy Queen Grill & Chill is open Monday through Thursday from 11:00 AM to 9:45 PM, Friday and Saturday from 11:00 AM to 10:15 PM, and Sunday from 3:00 PM to 9:00 PM.
What kind of food is served at Dairy Queen Grill & Chill?
They serve soft-serve ice cream, signature shakes, classic burgers, fries, Blizzard® treats, chicken strip baskets, Grillburgers®, and shakes & malts.
Does Dairy Queen Grill & Chill offer drive-thru and seating options?
Yes, the location offers both drive-thru service and seating for guests.
Is Dairy Queen Grill & Chill family-friendly and good for kids?
Yes, Dairy Queen Grill & Chill is family-friendly and welcomes children.
Does Dairy Queen Grill & Chill have a mobile app with exclusive deals?
Yes, you can download their app to access exclusive deals.
Where is Dairy Queen Grill & Chill located?
It is located at 9327 S 1300 E, Sandy, UT 84094-3135, USA.
Can I order food online from Dairy Queen Grill & Chill?
Yes, you can place an order for pickup online at the Dairy Queen website.
What nearby businesses can I visit after enjoying a meal at Dairy Queen Grill & Chill?
Nearby places include Joey's Diamond Creations jewelry store for shopping, Mountain Yoga Sandy for yoga and wellness, and Royal Touch Nails for beauty services.
Are there any nearby health and wellness centers around Dairy Queen Grill & Chill?
Yes, Rabbit Hole Wellness and Good Life Wellness and Vitality Center are nearby for holistic health services.
Where can I find automotive services near Dairy Queen Grill & Chill?
Burt Brothers Tire & Service, Curt's CarWash & Emission, and Alta View Car Wash are close by for tire, oil change, car wash, and emissions inspection services.