Dairy Queen Grill & Chill

3.1
636 reviews
Get DirectionsCallWebsite

Business Details

9327 S 1300 E, Sandy, UT
84094-3135, United States
(801) 572-3960
https://www.dairyqueen.com/
GoogleFacebookTwitter

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
9327 S 1300 E, Sandy, UT
84094-3135, United States

Hours

Reviews

3.1
636 reviews
5 stars
190
4 stars
119
3 stars
84
2 stars
61
1 star
182

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude and unhelpful staff, with many experiencing long wait times and incorrect orders.

Cleanliness

The location was frequently described as dirty, with unsanitary conditions noted in both the dining area and bathrooms.

Pricing Concerns

Many reviews highlighted overpriced food and unexpected charges, leading to customer dissatisfaction.

Coupon Policy

Customers expressed frustration over the refusal to honor coupons and promotions, which contributed to a negative experience.

Food Quality

Several reviews mentioned poor food quality, including incorrect orders and unsatisfactory taste.
  • DR
    Dexter Rasmussen
    Jan 2, 2026
    1.0
    I ordered a peanut butter parfait and the manager just flipped me off! Ridiculous service. Didn't even bother going there again. Don't eat here.
  • KT
    Kimber Tunbridge
    Dec 17, 2025
    2.0
    We went out of our way to come here because we got coupons in the mail. Apparently, this location does not take your coupons. So disappointing!
  • JK
    Jay Kai
    Dec 5, 2025
    1.0
    Would give negative stars if I could. I usually don't post negative reviews but thought it would be a major disservice to my community if I don't. Issue 1: when I was waiting for the blizzard to be made at the drive through window, I noticed the person that was making it was in the process of mopping the floor - picking up items from the floor etc. Without missing a beat, he simply dusted off his hands on his pants and proceeded to make my blizzard - no gloves. Issue 2: I gave the benefit of the doubt though but when I received my blizzard, I noticed it was the wrong one. When I tried to explain to the owner, he just shrugged, said that was what I ordered, and refused to remake. Rude. Unsanitary. Will never be visiting this location again, and would advise my community members nearby to take caution.
  • LG
    leesa gustafson
    Dec 3, 2025
    1.0
    Food is waaaay overpriced. Very dumpy location, surprised it’s still in business.
  • HG
    Heidi Gardner
    Nov 26, 2025
    1.0
    Not very friendly and very stingy. If im going to pay $75 for my family to eat there you can at least give us fry sauce when we ask. They only gave us 4 (7 people eating) the kids meal cones could only be vanilla and they were the smallest cones I've ever seen in my life. The food seemed more expensive than most dq I've eaten at. Wouldn't go there again. The bathrooms were disgusting
Read more reviews on Google

Frequently Asked Questions About Dairy Queen Grill & Chill

What are the operating hours of Dairy Queen Grill & Chill in Sandy, UT?

Dairy Queen Grill & Chill is open Monday through Thursday from 11:00 AM to 9:45 PM, Friday and Saturday from 11:00 AM to 10:15 PM, and Sunday from 3:00 PM to 9:00 PM.

What kind of food is served at Dairy Queen Grill & Chill?

They serve soft-serve ice cream, signature shakes, classic burgers, fries, Blizzard® treats, chicken strip baskets, Grillburgers®, and shakes & malts.