Arby's

3.9
1012 reviews
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Business Details

129 W 9000 S, Sandy, UT
84070, United States
(801) 566-3791
http://www.arbys.com/locations/us/ut/sandy/129-w-9000-s/store-1239
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
129 W 9000 S, Sandy, UT
84070, United States

Hours

Reviews

3.9
1,012 reviews
5 stars
450
4 stars
235
3 stars
175
2 stars
55
1 star
97

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of excellent and poor service experiences, with some praising friendly and fast staff while others noted rude or inattentive service.

Food Quality

Feedback on food quality was inconsistent, with some customers enjoying the meals while others complained about freshness, portion sizes, and preparation.

Cleanliness

Several reviews highlighted cleanliness issues, particularly regarding the dining area and restrooms, with some customers feeling uncomfortable due to the presence of homeless individuals.

Order Accuracy

There were multiple mentions of incorrect orders and missing items, leading to customer dissatisfaction.
  • SH
    Steve Hadley
    Dec 9, 2025
    4.0
    I don't know what the deal is at this location in Sandy with the homeless people in the dining room sleeping stinking, sneezing coughing while you're trying to eat. I don't think I'll come back to this one.
  • RG
    Robert Garner
    Dec 1, 2025
    4.0
    Have to say there steak bites are good five star, More flavor and more tender than certain steakhouses I've been to. but the rest of food is not as good as it used to be, especially there roast beef has lost quality.
  • CS
    Carter Scow
    Nov 30, 2025
    5.0
    This is the best arby’s I’ve been to frankly. The service is always incredibly fast and the staff amicable it’s also always incredibly clean. Despite being annoying and placing an order then immediately pulling into the drive through to pick it up, they still were incredibly kind and I had my food the moment I got to the window.
  • BB
    Best
    Nov 26, 2025
    1.0
    The sandwich looks nothing like the picture. Not sure if they ran out of ingredients but it was definitely overpriced to receive a sad sandwich.
  • JK
    Jewel K Kloth
    Nov 24, 2025
    5.0
    Went through the drive through and they got everything correct
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