Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
It’s not easy making modifications to your orders using the Order Kiosks. Yet, when I go to the counter to order, staff escorts me back to the kiosk and “shows” me how to modify the ingredients of an item, but she types SO fast (to impress me on how easy it is to use the kiosk) that she SCREWED UP my order!
Suggestion: When a customer expresses a desire to ORDER AT THE COUNTER, let him ORDER AT THE COUNTER.
Bonus Problem: The kiosks can’t print a receipt at this location, and Staff are completely uninterested in printing receipts at the register.
I spent more time dealing with Staff using the kiosks than I would have had I could simply have ORDERED AT THE COUNTER
JA
Jack Algee
Mar 31, 2026
2.0
It is taking forever to I am sitting here and I am don't get y this is taking so long been here the frys are over cooked
ZT
Zane Tanner
Mar 23, 2026
1.0
Eric was extremely rude taking my order. Like very very very rude. My nuggets tasted like they had beef sitting under a heat lamp for 4 hours, tasted like rubber. The icecream cone was melted already as if it had been sitting for a few minutes, and smaller than usual. This is the worst McDonald’s location I have ever been to.
AE
Apollo Ent
Mar 7, 2026
1.0
We are regulars to this location. They don't have the drink machines available for self service customer refills. Apparently for our convenience ? Then there isnt anyone manning the front counters to grab your cup to refill it either. Probably for our convenience again. That's what McDonald's states anyway. The food came out hot and correct. Although we had to guess which order was ours since the kiosks never have paper to print out our order numbers. McDonald's has really lost sight of who their customer is and what they want. No thank you, we'll go elsewhere where things are convenient for us, NOT THEM.
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