Service Issues
Numerous customers reported long wait times, incorrect orders, and poor customer service, including rude staff and unresponsive management.
Food Quality
Many reviews mentioned cold or improperly prepared food, with specific complaints about old fries, incorrect items, and even food safety concerns.
Cleanliness
Several customers noted cleanliness issues, including dirty floors and unsanitary conditions in food handling.
Positive Staff Interactions
Despite the negative feedback, some customers praised individual staff members for their friendliness and helpfulness.