Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported long wait times, incorrect orders, and unresponsive staff, leading to frustration.
Food Quality
Several reviews mentioned food quality concerns, including cold items, wrong orders, and even food safety issues.
Staff Attitude
Customers frequently noted rude or unhelpful staff interactions, contributing to a negative dining experience.
Cleanliness
While some mentioned the location was clean, others pointed out issues with food handling and overall hygiene.
Positive Experiences
Despite the negative feedback, some customers praised friendly staff and enjoyed the food when orders were correct.
SB
Sean Barsballe
4 days ago
1.0
No heater, 37 degrees and snowing outside, FREEZING inside. Feels warmer outside.
JA
Josh Anaya
Dec 24, 2025
1.0
Food was typical of a Wendy's, but unfortunately all the workers didnt not speak English and apon walking in the store I was greeted with very loud Spanish rap music and was not attended to until I spoke up about ordering which was very difficult being all the workers here at this location did not speak English. I would recommend heading to a different wendys or bringing along a translator which is very sad that you would do so just to irder your family a simple burger meal. If I could rate the atmosphere a negative 0 I could
BG
Brandy Gomez
Dec 10, 2025
1.0
I sat in the drive through for 15 minutes to place an order and to get it. I told them I wanted 3 extra sauces of both flavors I requested. Imagine to my surprise when I got my food, I thought I saw everything and asked if they added the extra sauces, and they told me it is 50 cents for each sauce, I told them I knew that, which is why I said something when I was ordering. Then after I got my kids from school I noticed their burgers were not in the bags. I called the store over and over for 20 minutes, with no answer, got to the location to see there is no one insure or outside, but they couldn't answer my call. Not a fan, this location has always gotten my order wrong.
SD
Solong Dentahlplaan
Nov 26, 2025
3.0
It's pretty rough. The location is clean. The food is on par. The service team ain't having it, though. They're nice enough, just not in a hurry. I'm pretty sure they're accustomed to making pickup orders only. I waited with others. Some guy in the drive through left to go next door.
AA
aaron acosta
Nov 26, 2025
1.0
The ratte is low because I went to West Valley location and I was behind some cars in Drive thru when was my turn i was waiting for long time until I decided drive to the second window and ask a female employee what happened, she just told me...my boss told we're closed i ask the reason, she told me I don't know, I have to drive to another kind of restaurant, definitely bad experience
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-thru at Wendy's located at 3149 W 3500 S, Salt Lake City?
The drive-thru is open 24 hours a day, from 4:00 AM to 3:59 AM the next day, every day of the week.
Is the Wendy's at 3149 W 3500 S in Salt Lake City currently open?
Yes! This Wendy's location remains open and is committed to serving quality food every day.
Does this Wendy's location serve breakfast, and what meal times are available?
Yes, Wendy's at this location serves breakfast, lunch, and dinner.
What payment methods can I use at Wendy's on W 3500 S?
You can pay using American Express, Cash, Discover, Mastercard, or Visa.
Can I order Wendy's food online or through a mobile app for this location?
Yes, you can order online at order.wendys.com or through the Wendy's mobile app available on the Apple App Store.
Does this Wendy's location offer dine-in, drive-thru, and delivery services?
Yes, this Wendy's offers dine-in, drive-thru, and delivery services where available.
How can customers provide feedback or contact the Wendy's at 3149 W 3500 S?
Customers can provide feedback via the Wendy's website contact page, call 888-624-8140, complete the customer satisfaction survey, or call the location directly at (801) 966-0477.
What nearby places can help when planning a visit to Wendy's at 3149 W 3500 S?
Nearby places such as Holiday gas station, Chevron Station West Valley City, and Sinclair Gas Station provide convenient refueling options if you're driving to Wendy's. Additionally, the UPS Access Point location nearby can be helpful if you need shipping services before or after your meal.
Are there other dining options close to Wendy's at this location?
Yes, nearby fast food and restaurant options include Wienerschnitzel at 3145 West 3500 South, Arby's, Hot Dog on a Stick, Drive Thru Philly, Papa John's Pizza, and Los Tapatios Taco Grill, offering a variety of choices if you're dining with a group or prefer something different.
How might parents visiting Wendy's nearby benefit from close childcare facilities?
Nearby childcare centers such as Wizard Childcare Academy and Bright Kids Academy offer convenient options for parents who want to manage childcare while grabbing a meal at Wendy's.