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Wendy's

3.4
(1313 reviews)

Business Details

3149 W 3500 S, Salt Lake City, UT
84119, United States
(801) 966-0477

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
3149 W 3500 S, Salt Lake City, UT
84119, United States

Hours

Reviews

3.4
1,313 reviews
5 stars
453
4 stars
250
3 stars
211
2 stars
104
1 star
295

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and poor customer service, including rude staff and unresponsive management.

Food Quality

Many reviews mentioned cold or improperly prepared food, with specific complaints about old fries, incorrect items, and even food safety concerns.

Cleanliness

Several customers noted cleanliness issues, including dirty floors and unsanitary conditions in food handling.

Positive Staff Interactions

Despite the negative feedback, some customers praised individual staff members for their friendliness and helpfulness.
  • TH
    Timothy Hall
    Feb 9, 2026
    1.0
    Horrible service sat in drive thru for aver waiting for my food when I finely got it it was the French fries war cold asked for litte sauces on my burger thay put extra in it. Very desperate won't go back to this location.
  • SV
    Shelly Vrondos
    Feb 4, 2026
    1.0
    Terrible service the cashier no have any actitude take to longer for give your order no give me mu full change only part and the rest live in the counter, please doing something with the customer service I love wendys but this location have very terrible service, and she no give me my recibe either
  • MM
    Mr. Mr.
    Feb 4, 2026
    1.0
    Couldn't hear the lady through the drive through speaker and had to repeat myself multiple times. Fried overcooked with no salt and burger was thrown together like it got taken to pound town by the workers in the back. Don't go to this location
  • BC
    Bianca Camba
    Feb 2, 2026
    1.0
    Went today at 11:15pm and was waiting for a cashier to respond back finally i spoke up and said hello and all i got was “can you wait” next thing i wait for 5 or even 7 minutes and spoke again and i said “hello” no response at all but i seen people thru the window? bad service..
  • BV
    brandon vrondos
    Feb 1, 2026
    1.0
    Hello I came in a few times and most of the time I come in I have to call for someone to come to the front and I asked for a few item that we like and they always tell me they don’t have it and today 1/31/2026 at around 330 I came in and the cashier guy was very unprofessional had very rude attitude towards me and did not asked me what I wanted in my sandwich and put what ever he wanted I hope you have better customer service thank you

Frequently Asked Questions About Wendy's

Is 3149 West 3500 South Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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