Wendy's

3.4
1299 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
3149 W 3500 S, Salt Lake City, UT
84119, United States

Hours

Reviews

3.4
1,299 reviews
5 stars
451
4 stars
249
3 stars
208
2 stars
104
1 star
287

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported long wait times, incorrect orders, and unresponsive staff, leading to frustration.

Food Quality

Several reviews mentioned food quality concerns, including cold items, wrong orders, and even food safety issues.

Staff Attitude

Customers frequently noted rude or unhelpful staff interactions, contributing to a negative dining experience.

Cleanliness

While some mentioned the location was clean, others pointed out issues with food handling and overall hygiene.

Positive Experiences

Despite the negative feedback, some customers praised friendly staff and enjoyed the food when orders were correct.
  • SB
    Sean Barsballe
    4 days ago
    1.0
    No heater, 37 degrees and snowing outside, FREEZING inside. Feels warmer outside.
  • JA
    Josh Anaya
    Dec 24, 2025
    1.0
    Food was typical of a Wendy's, but unfortunately all the workers didnt not speak English and apon walking in the store I was greeted with very loud Spanish rap music and was not attended to until I spoke up about ordering which was very difficult being all the workers here at this location did not speak English. I would recommend heading to a different wendys or bringing along a translator which is very sad that you would do so just to irder your family a simple burger meal. If I could rate the atmosphere a negative 0 I could
  • BG
    Brandy Gomez
    Dec 10, 2025
    1.0
    I sat in the drive through for 15 minutes to place an order and to get it. I told them I wanted 3 extra sauces of both flavors I requested. Imagine to my surprise when I got my food, I thought I saw everything and asked if they added the extra sauces, and they told me it is 50 cents for each sauce, I told them I knew that, which is why I said something when I was ordering. Then after I got my kids from school I noticed their burgers were not in the bags. I called the store over and over for 20 minutes, with no answer, got to the location to see there is no one insure or outside, but they couldn't answer my call. Not a fan, this location has always gotten my order wrong.
  • SD
    Solong Dentahlplaan
    Nov 26, 2025
    3.0
    It's pretty rough. The location is clean. The food is on par. The service team ain't having it, though. They're nice enough, just not in a hurry. I'm pretty sure they're accustomed to making pickup orders only. I waited with others. Some guy in the drive through left to go next door.
  • AA
    aaron acosta
    Nov 26, 2025
    1.0
    The ratte is low because I went to West Valley location and I was behind some cars in Drive thru when was my turn i was waiting for long time until I decided drive to the second window and ask a female employee what happened, she just told me...my boss told we're closed i ask the reason, she told me I don't know, I have to drive to another kind of restaurant, definitely bad experience

Frequently Asked Questions About Wendy's

Is 3149 West 3500 South Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the drive-thru at Wendy's located at 3149 W 3500 S, Salt Lake City?

The drive-thru is open 24 hours a day, from 4:00 AM to 3:59 AM the next day, every day of the week.