Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customer service experiences vary widely, with some praising friendly staff while others report rudeness and unprofessional behavior.
Order Accuracy
Many customers experienced issues with incorrect orders, including missing items and wrong modifications.
Food Quality
Food quality is inconsistent, with reports of stale or cold items, but some customers still enjoyed their meals.
Cleanliness
The cleanliness of the establishment is often criticized, with reports of dirty conditions and poorly maintained facilities.
Speed of Service
While some customers noted fast service, others experienced long wait times, particularly during busy hours.
TL
TWIG Media Lab
Feb 16, 2026
1.0
I have been going here for years and probably should’ve left Good reviews rather than bad ones, but tonight was a bad one. The woman at the register completely gave me the wrong price and then was very mean when I asked if she was sure. I got home and indeed it was double what she said it was.
CL
Curran Lemp
Feb 15, 2026
2.0
A real mumbler on the drive through window, had a hard time with the order. Tomatoes on burger were frozen mush. No fries or apples with kids meal. Overall pretty disappointing.
AZ
Anthony Zabriskie
Feb 9, 2026
5.0
Tim the manager at this Wendy’s is AWESOME. SUPER CLEAN! FOOD IS ALWAYS HOT AND FRIES MADE FRESH. He is always smiling and makes you feel appreciated. This has to be the best Wendy’s in the salt lake valley. Thanks Tim. You rock!!
SS
slcmommydaddy
Feb 8, 2026
4.0
Got a Biggie bagfor like 6 bucks. Wished the fries would have been fresher. Could hardly understand the gal at the drive through taking my order. I asked for a Jr bacon cheeseburger with no pickles and got a dohble stack with pickles.
MA
Melissa Anderson
Jan 23, 2026
1.0
Very unprofessional when it comes to doordash orders. I got there at 7:03 a.m. and waited 10 minutes at the drive-thru because the lobby is closed. I got a notification that the order was ready and drove up to the window and honked and knocked and waited was looking right at the order. Nobody came to help in 10 minutes. I imagine the person was sitting on the toilet. Super super unprofessional. Boo