Brand Certified
Wendy's
3.3(936 reviews)
Certified by Wendy's • Mar 01, 2026
Business Details
1714 E. 4500 South, Salt Lake City, UT
84117, United States
Certified by Wendy's • Mar 01, 2026
(801) 274-0077
Certified by Wendy's • Mar 01, 2026
https://locations.wendys.com/united-states/ut/salt-lake-city/1714-e-4500-south
Certified by Wendy's • Mar 01, 2026
About
Certified by Wendy's • Mar 01, 2026
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Wendy's • Mar 01, 2026
Hours
Certified by Wendy's • Mar 01, 2026
Reviews
3.3
936 reviews
5 stars
319
4 stars
188
3 stars
143
2 stars
67
1 star
219
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Numerous customers reported consistent issues with incorrect orders and missing items.
Food Quality
Many reviews highlighted cold, stale, or poorly prepared food, with some customers expressing dissatisfaction with the freshness.
Customer Service
A significant number of reviews mentioned poor customer service, including staff indifference, rudeness, and lack of attention to customers.
Cleanliness
Several customers noted unsanitary conditions in the dining area and at service stations.
Staffing Issues
Multiple reviews indicated that the location is often understaffed, leading to slow service and long wait times.
- JOJulie O1 day ago5.0Accurate 😆✨👌🏼
- ICIan ChandlerFeb 22, 20265.0Dave's double slapped
- DGDenise GormanFeb 16, 20262.0Mobile order, drive thru pickup. Food was cold, no salt on fries. I placed the order in the parking lot and immediately drove thru. How long was it sitting?
- JPJhon PerezJan 31, 20265.0Me gustó el lugar, buena presentación, comida fresca y buena actitud de los empleados. Volveré más a menudo
- CRChristine RuizJan 12, 20261.0Apparently consistency is a thing at this Wendy’s — consistently messing up my order. Three consecutive visits, three different mistakes. At this point it feels less like fast food and more like a social experiment to see how much patience a customer can have. Lack of attention? Check. Lack of detail? Absolutely. Genuine sense that no one cares? Loud and clear. The level of effort here is honestly shameful. If you don’t like working here, quit. If you think you deserve more money, you might want to develop the basic skill set required to read an order correctly first. This isn’t complicated — it’s Wendy’s, not aerospace engineering. Do better. Or at least pretend to care.
Frequently Asked Questions About Wendy's
Is Highland Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for Wendy's drive-through service?
Wendy's drive-through is open daily from 6:00 AM to 2:00 AM, except on Wednesdays when it closes at midnight.
Does this Wendy's location serve breakfast?
Yes, the Salt Lake City Wendy's serves breakfast including combos, sandwiches, coffee, and sides.
Can I order Wendy's food online or through an app?
Yes, you can order Wendy's via their mobile app or at order.wendys.com. There is also an Apple app available named Wendy's.
What payment options are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I contact Wendy's with questions or feedback about this location?
You can call the location directly at (801) 274-0077, use their Customer Care Live Chat via the contact page, or complete their customer satisfaction survey online.
Is delivery available at this Wendy's?
Delivery is available where offered. Check delivery availability by entering your address on their app or order.wendys.com under 'Get It Delivered'.
Are there any nearby attractions or places of interest close to Wendy's?
Yes, Wendy's is near several places including Macey's gas station, Fresh Market grocery store, Robertsons coffee shop, and Redbox rental kiosks. You can stop by these locations before or after your meal.
Are there health and wellness centers near Wendy's?
Yes, nearby health-related places include Valley Behavioral Health, Highland Clinical Research, Rejuvenate Medical Spa, and Advanced Medical Weight Loss for medical and wellness services.
What beauty and spa services can I find near the Wendy's location?
Nearby beauty and spa options include Everlast Nail Spa, Wonderbrow beauty salon and tattoo studio, and Great Clips hair salon for your grooming and relaxation needs.
Is there any convenient fuel or automotive service near Wendy's?
Yes, Macey's is a gas station and automotive service near Wendy's, making it easy to refuel or get automotive needs handled during your visit.
Brand Certified Facts from Wendy's
Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website