Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.4
916 reviews
5 stars
311
4 stars
187
3 stars
142
2 stars
65
1 star
211
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported receiving old, cold, or improperly prepared food, leading to dissatisfaction.
Order Accuracy
Numerous reviews highlighted consistent issues with incorrect orders, including missing items and wrong food.
Customer Service
Service was frequently described as poor, with staff being rude or inattentive, especially during busy times.
Cleanliness
Several customers noted unsanitary conditions in the dining area and issues with food preparation cleanliness.
Staffing Issues
Customers mentioned that the location often appears understaffed, leading to long wait times and poor service.
- ZHZac HaneyNov 2, 20251.0Would give zero stars if we could. Absolutely awful food every time and an incorrect or missing item every single order. It’s just not that hard.
- AHAlyson HarrisNov 2, 20251.0They are charging for sauces but their employees are too lazy and incompetent to give a receipt or said sauce. Won’t be returning. This is why employees like this should make $7.25 an hour… because that is what they are worth.
- AMAllie MOct 28, 20251.0Went inside because there was a couple cars in the drive-thru, and they just straight ignored me. I waited 5 minutes and there was 3 people working behind the counter. 2 working the drive through and one cooking. I would have got faster service going in the drive-thru. I'm never coming back here again you guys are terrible and will never get any of my money. Cannot believe that just happened. Will drive an extra mile to go a different location from now on...thanks for being shitty people.
- TETiffany EvansOct 28, 20251.0Consistently serves bad food. Even when you ask for it to be made fresh they will ignore your request and give you old food. They are undoubtably the reason why minimum wage won’t be raised. These people deserve minimum wage. They can’t do their job.
- SSShaneOct 27, 20251.0Ordered 2 Spicy Asiago sandwiches. We got two regular chicken sandwiches. No bacon and not spicy. I also ordered baconator fries which should come with liquid cheese and bacon bits. Instead it came with slice cheese not melted and a slice of bacon on top. This is ridiculous. The service At this Wendy’s is bad, especially late at night.
Frequently Asked Questions About Wendy's
Is Highland Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Salt Lake City, UT?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Salt Lake City, UT into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (801) 274-0077.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Highland Wendy’s serve breakfast?
Yes, this Wendy’s location in Salt Lake City, UT serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for Wendy's drive-through service?
Wendy's drive-through is open daily from 6:00 AM to 2:00 AM, except on Wednesdays when it closes at midnight.
Does this Wendy's location serve breakfast?
Yes, the Salt Lake City Wendy's serves breakfast including combos, sandwiches, coffee, and sides.
Can I order Wendy's food online or through an app?
Yes, you can order Wendy's via their mobile app or at order.wendys.com. There is also an Apple app available named Wendy's.
What payment options are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I contact Wendy's with questions or feedback about this location?
You can call the location directly at (801) 274-0077, use their Customer Care Live Chat via the contact page, or complete their customer satisfaction survey online.
Is delivery available at this Wendy's?
Delivery is available where offered. Check delivery availability by entering your address on their app or order.wendys.com under 'Get It Delivered'.
Are there any nearby attractions or places of interest close to Wendy's?
Yes, Wendy's is near several places including Macey's gas station, Fresh Market grocery store, Robertsons coffee shop, and Redbox rental kiosks. You can stop by these locations before or after your meal.
Are there health and wellness centers near Wendy's?
Yes, nearby health-related places include Valley Behavioral Health, Highland Clinical Research, Rejuvenate Medical Spa, and Advanced Medical Weight Loss for medical and wellness services.
What beauty and spa services can I find near the Wendy's location?
Nearby beauty and spa options include Everlast Nail Spa, Wonderbrow beauty salon and tattoo studio, and Great Clips hair salon for your grooming and relaxation needs.
Is there any convenient fuel or automotive service near Wendy's?
Yes, Macey's is a gas station and automotive service near Wendy's, making it easy to refuel or get automotive needs handled during your visit.