Wendy's

3.3
929 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1714 E. 4500 South, Salt Lake City, UT
84117, United States

Hours

Reviews

3.3
929 reviews
5 stars
316
4 stars
187
3 stars
143
2 stars
66
1 star
217

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, incorrect orders, and lack of acknowledgment from staff.

Food Quality

Many reviews highlighted consistently poor food quality, including cold, stale, and incorrectly prepared items.

Cleanliness

Several customers noted unsanitary conditions in the dining area and issues with food handling.

Staff Attitude

Feedback indicated a mix of friendly and rude staff interactions, with some customers feeling ignored or disrespected.
  • NN
    Null
    Jan 5, 2026
    1.0
    The soda fountains were a mess, one only dispensed ice and no soda and the other was only soda and no ice. There was old food and sauces on the tables. Then when we finally got our food it tasted like itd been sitting under a heat lamp for 45 minutes.
  • LJ
    Landon Jolley
    Jan 5, 2026
    2.0
    Okay cold food, but when we came in at 8:40-8:55 1/5/26 the staff stared at us like they were pissed we came in, the guy taking our order seemed so disinterested the lobby was a disaster. Not to mention the loud Hispanic music on a speaker playing! I had my very first date with my husband here and man this place has changed as I was writing this the manager yelled into the lobby “food ready food ready” we chose dine in usually they bring food to the lobby, I really feel bummed after this visit man
  • HH
    Halli
    Jan 2, 2026
    1.0
    They cannot count correctly because they always short me nuggets. I specifically asked for just mustard on my order and they gave me just ketchup. They also tried to short me out on my order when I was in the middle of ordering and she didn’t add it to the order and I had to go back into the drive-through and re-order
  • VW
    Viki White
    Dec 30, 2025
    5.0
    I love the chilly and drinks though i have to repeat myself often and get dirty looks from people not even staff i perfer to door dash lol
  • TB
    Terence Brigham
    Dec 23, 2025
    1.0
    There have been a couple of times where I come by to get breakfast in the morning and their lobby is closed the entire morning when their hours of operation say differently. Employees are watching me outside laughing, while no one is in the resultant. You need to hire a new manager because they are obviously being lazy and don’t want to serve people.

Frequently Asked Questions About Wendy's

Is Highland Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for Wendy's drive-through service?

Wendy's drive-through is open daily from 6:00 AM to 2:00 AM, except on Wednesdays when it closes at midnight.