Wendy's

3.1
913 reviews

About

Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Salt Lake City, UT we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Salt Lake City, UT hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2240 S. 1300 East, Salt Lake City, UT
84106, United States

Hours

Reviews

3.1
913 reviews
5 stars
273
4 stars
171
3 stars
133
2 stars
81
1 star
255

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including rude staff and long wait times.

Order Accuracy

Many reviews highlighted issues with incorrect orders and missing items.

Food Quality

Customers frequently complained about cold, stale, or poorly prepared food.

Cleanliness

Some customers noted unsanitary conditions in the dining area and restrooms.

Staff Attitude

Several reviews mentioned unprofessional behavior from employees, including harassment and lack of respect.
  • AA
    AC
    Nov 4, 2025
    1.0
    Do not go through the drive-thru at this location. The automated voice ordering terminal will get your order incorrect or not properly communicate your order to the workers. Items will be missing or incorrect.
  • LL
    Lindsay
    Oct 20, 2025
    1.0
    I was thinking the update to the drive thru looked nice until it was my turn at the screen and a clanker was taking my order. Ditch the A.I. Wendy, this is not you.
  • JJ
    J-TAG
    Oct 7, 2025
    1.0
    The new AI is terrible order large meal got small fries order sauce with nuggets got none didn’t even get receipt
  • AG
    Avienda Gibson
    Oct 5, 2025
    1.0
    Firstly, the AI ordering is seriously annoying and inconvenient. Second,my food was burnt and dried out. Really gross, and pretty much inedible.
  • EC
    Enzo Camacho
    Sep 6, 2025
    1.0
    09/06/25 around 7:45 pm food quality was terrible i got Cold/old …chicken nugget Cold/hard frech fries Cold buns.. cold meat everything was Disgusting .

Frequently Asked Questions About Wendy's

Is Sugarhouse Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.