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Taco Bell

3.5
(1296 reviews)

Business Details

(801) 328-4499

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 621 East 400 South in Salt Lake City. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
621 East 400 South, Salt Lake City, UT
84102, United States

Hours

Reviews

3.5
1,296 reviews
5 stars
490
4 stars
263
3 stars
195
2 stars
90
1 star
258

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service, including rude staff and long wait times.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders and missing items.

Food Quality

Several customers expressed dissatisfaction with food quality, including cold food and misrepresented menu items.

Cleanliness

Multiple reviews mentioned dirty dining areas and unsanitary conditions.

Speed of Service

Customers frequently complained about slow service, particularly during late-night hours.
  • RJ
    Robert Jones
    5 days ago
    1.0
    This is the single worst Taco Bell location I’ve been to. Crunchwrap had 0 meat at all, like literally no meat, absolutely insane. 5 layer burrito was also basically empty, they put onions on the burritos I ordered when I said no onion. Crunchy taco was cold. Diet Pepsi was flat. Literally everything was bad.
  • LS
    Liv Smith
    Feb 15, 2026
    4.0
    good experience and good
  • DO
    Danielle “Dani” Olsen
    Feb 15, 2026
    1.0
    We had no issues in ordering but once we got home & got ready to eat we realized our food was overloaded with jalapenos on which we declined to have added & the taco salads had some weird sauce added that wasn't supposed to have been as well as refried beans. Called & explained the issues, & was told to return to have our order redone. Went to retrieve our corrected food but was only given selected items not the full order that was agreed upon. Was quite disappointed & most of our dinner was thrown out. I usually love and can't get enough of taco bell but this time was not a great experience.
  • MP
    Michael Prill
    Feb 14, 2026
    5.0
    The food is always good here but the customer service wasn't so good if u dont like customer service switch jobs or doing something else
  • AO
    Al O.
    Feb 10, 2026
    5.0
    Just had the best potato soft taco of my life. This TB location never disappoints.

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Certified March 01, 2026Yext Knowledge Graph
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