Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 621 East 400 South in Salt Lake City. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Numerous reviews highlighted poor customer service, including rude staff and unprofessional behavior.
Food Quality
Customers frequently complained about cold food, incorrect orders, and issues with food safety.
Cleanliness
Several reviews mentioned dirty tables and unsanitary conditions in the restaurant.
Order Accuracy
Many customers reported receiving incorrect orders or missing items, leading to dissatisfaction.
Speed of Service
Long wait times for food and service were a common complaint, with some customers waiting over 30 minutes.
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bridget cunningham
1 day ago
2.0
I’ve been coming to this location as both a customer and a delivery driver for years now. The drive through is alright usually. The lobby on the other hand? Awful. I had to wait 45 minutes for an order the other night. There is absolutely no reason for that. Not to mention the after hours window is a nightmare. To make us wait outside for god knows how long in the freezing cold is genuinely cruel. It’s these details that make me avoid locations all together. I will gladly give another location my money. And if you’re a delivery driver, I would recommend avoiding this location! Save your time and money.
JB
Jacob Bellon
3 days ago
1.0
This is the slowest fast food joint in the world. Absolutely pathetic how slow they are. Need better employees of management
PP
Paxtin Prince
5 days ago
1.0
The new "Steak Cheesy Dipping Burritos" are a joke. Usually I love taco bell for its good food and lower prices but this item is completely misrepresented. The picture is of two decent sized burritos, when in reality you're getting burritos the size of fingers. Not worth the money and false advertising. Come on Taco Bell, you're better than this.
TR
The Raven
Jan 3, 2026
5.0
Pauli, Audrey, Jesus, and Jessica took my order today and they were very kind, generous, patient, and fast for me. They accidentally gave me incorrect tacos, and when I called to ask them about what might have happened, they immediately asked me what the correct item was and when I would be back in store to pick it up. No bs, no verifying anything, just straight up ownership and accountability. This crew knows what they’re doing and how to handle themselves at work! When I got back to Taco Bell there was a slight wait for my tacos, and Audrey and Pauli were clocking out. As Pauli was at the register she made sure to take care of that one last customer and asked me what I needed. Because of the slight wait she gave me free tacos for my next visit to taco bell and apologized personally for the inconvenience. I will most definitely be coming back to this location in the future
AD
Amy Dudley
Dec 27, 2025
1.0
Went to the drive through this evening. The girl working the window was beyond rude so I asked for my money back. Manager was nice and apologized when we drove away she proceeded to wave at us in a childish manner..