Taco Bell

3.5
1182 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 1962 Fort Union Blvd in Salt Lake City. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
1962 Fort Union Blvd, Salt Lake City, UT
84121, United States

Hours

Reviews

3.5
1,182 reviews
5 stars
440
4 stars
238
3 stars
176
2 stars
93
1 star
235

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful behavior from the night staff, particularly during drive-thru orders.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.

Food Quality

Several customers complained about the quality of food, describing it as cold, soggy, or poorly prepared.

Upselling Practices

Customers expressed annoyance with aggressive upselling tactics during the ordering process, which detracted from their experience.

Positive Staff Recognition

Despite the negative feedback, some customers praised specific employees for their excellent service, indicating that there are positive experiences to be had.
  • BJ
    B Jones
    1 day ago
    1.0
    The worker that was working at 1:36 in the morning on Jan 11 had horrible customer service and was just flat out mean I was disappointed with my experience.
  • JJ
    JJ
    3 days ago
    1.0
    Horrible watery food and it takes them forever to make your food just for it to be terrible I would recommend eating at the McDonald’s next to it instead
  • AG
    Alex Gudgell
    Jan 4, 2026
    1.0
    Go to the Taco Bell 7 minutes away on state street the worker quality is a night and day difference. These guys here were upset they had to do there job and make my order, and took it out on me by putting my potatoes in upside down with no lid, getting sour cream and nacho cheese everywhere, and putting chalupa in upside down unwrapped in the bag, making it spill everywhere. These guys have always sucked everytime I come here and never do a good job. The one on state street is worth it to drive a minute further to
  • BT
    B CoolDude (Tiny Turtle)
    Dec 12, 2025
    1.0
    Went through the drive thru and when I got my food the the worker handed the bag and the card back at the same time. Grabbing both at the same time caused the bag to slip and fall on the ground. The worker didn’t say a word when we got tot he window which was already off, but then he blamed me and got very defensive after the bag fell even though it was just a mistake and no one needed to get upset about it. After they remade the food the worker handed it to me but when I grabbed it he held onto it and said “you got it” I said yes, he said, “are you sure” I said yes, he said “ are your sure cuz I got don’t want it to fall again” I said yes and he finally gave it to me. Genuinely one of the craziest drive thru experiences I’ve ever had
  • CK
    C K
    Dec 11, 2025
    1.0
    We came through their drive-through after my son’s concert for a quick bite to eat, as we were in a hurry. We ordered two crunch wraps - and the gal asked us if we wanted sour cream. I thought they came with sour cream? I had no clue why she was asking this? We responded with “we just want them as is, just two normal crunch wraps.” My son is luke-warm on sour cream and I like it sometimes in moderation, but we still wanted some. When we pulled up I asked her to confirm that she understood between no sour cream and sour cream, we wanted the regular amount. This girl informed us that she was asking if we wanted EXTRA sour cream. (Which - still not sure why she would have asked this?!) she not only charged us for extra, and but they slapped a ton of this stuff on our food. She told us it was too late to change the order cost-wise, and if we wanted them the normal way we would have to wait. We didn’t have time to sit there and wait. That’s why we did fast food in the first place. My Crunchwrap was half sour cream on one side, and half lettuce on the other. I don’t expect super quality food when I go to a Taco Bell, but holy crap - this was just dumb.

Frequently Asked Questions About Taco Bell

What are the daily drive-through hours at Taco Bell on 1962 Fort Union Blvd?

The drive-through is open from 7:00 AM to 2:00 AM Sunday through Thursday, and until 3:00 AM on Friday and Saturday.

Where is the Taco Bell located in Salt Lake City?

It is located at 1962 Fort Union Blvd, Salt Lake City, UT 84121.