Service Issues
Numerous customers reported poor service, including long wait times, rude staff, and incorrect orders.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about cold, soggy, or improperly made items.
Hygiene Concerns
Several customers expressed concerns about cleanliness and hygiene, including finding hair in food and unsanitary conditions.
Ordering Experience
Customers frequently mentioned issues with the kiosk ordering system, including difficulty in customizing orders and lack of assistance from staff.
Positive Experiences
Despite the negative feedback, some customers praised the food and service, noting friendly staff and good food quality on certain visits.