Service Quality
Numerous reviews highlighted poor customer service, with many customers experiencing rude staff, long wait times, and incorrect orders.
Food Quality
Customers frequently complained about the food being poorly prepared, lacking ingredients, or not meeting expectations for freshness and portion size.
Cleanliness
While some customers noted cleanliness at certain times, there were also reports of unsanitary conditions and a lack of attention to food safety.
Ordering Experience
Many customers expressed frustration with the automated ordering system, feeling it detracted from personal service and led to confusion.