Subway

3.8
349 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Salt Lake City Subway® Restaurant at 221 South 1300 East brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
221 South 1300 East, Salt Lake City, UT
84102, United States

Hours

Reviews

3.8
349 reviews
5 stars
161
4 stars
81
3 stars
42
2 stars
18
1 star
47

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised friendly and accommodating staff, others reported rude behavior and poor service.

Food Quality

Many customers enjoyed the sandwiches and found them delicious, but there were complaints about portion sizes, incorrect orders, and freshness of ingredients.

Cleanliness

The cleanliness of the location received mixed reviews, with some customers noting it was clean while others described it as dirty and rundown.

Staff Training

Several reviews indicated that staff appeared undertrained or overwhelmed, leading to mistakes in orders and poor service experiences.

Atmosphere

The atmosphere was described as pleasant by some, but others felt the location was cramped and uninviting.
  • JV
    Jose Vasquez
    Nov 15, 2025
    5.0
    The best costumer service
  • CL
    Cully Lauver
    Oct 29, 2025
    5.0
    Good stuff
  • SD
    Stesha DeJardo
    Oct 11, 2025
    1.0
    Absolutely ridiculous. The kids working were severely undertrained and overwhelmed. Nice but didnt know what they were doing. The ice machine was broken and the soda was warm. When requested a refund for a very poorly made sandwich they had to call a manager and have them explain how to do it. This is just insane to me.
  • JA
    Jenny Archer
    Oct 1, 2025
    5.0
    This is by far the best Subway location in Utah! They have the best most friendly customer service I have seen. They immediately greeted me upon entering, kindly asked what I would like and made friendly conversation throughout the interaction. The lobby is very clean, great selection of chips and cookies!! If you want Subway I highly recommend the 221 south 1300 east location 5/5!
  • CR
    City Creek Roxberry
    Sep 30, 2025
    5.0
    Best Subway in Salt Lake City. Love the staff and service with a smile. Highly recommend going to this Subway.

Frequently Asked Questions About Subway

Where is the Subway restaurant located?

The Subway restaurant is located at 221 South 1300 East, Salt Lake City, UT 84102, USA.

What are the opening hours of this Subway location?

This Subway is open Monday through Saturday from 9:00 AM to 9:00 PM, and on Sunday from 11:00 AM to 7:00 PM.