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Subway

3.8
(363 reviews)

Business Details

(801) 582-5001
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Salt Lake City Subway® Restaurant at 221 South 1300 East brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
221 South 1300 East, Salt Lake City, UT
84102, United States

Hours

Reviews

3.8
363 reviews
5 stars
166
4 stars
84
3 stars
43
2 stars
18
1 star
52

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised friendly staff while others reported rude or untrained employees.

Food Quality

Inconsistent food quality noted, with some customers enjoying their sandwiches while others complained about poorly made or incorrect orders.

Cleanliness

Cleanliness of the location received criticism, with reports of dirty tables and a rundown appearance.

Speed of Service

Service speed varied; some customers experienced fast service while others faced delays and issues with mobile orders.
  • EL
    Eve Larkin
    4 days ago
    1.0
    It took about 30+ minutes to get our sandwiches. It was absurdly long. DoorDash orders cut us in line and the cashier was incredibly slow at adding toppings and ringing customers up. Will not go back.
  • HM
    Heidi Brooke Martin
    Feb 12, 2026
    1.0
    Only having one person working during the lunch rush? Doing both in person and online orders? When you are located right next to the University of Utah? Manager really needs to think that through.
  • SB
    Sean Brant
    Feb 6, 2026
    3.0
    The food is okay quality, it is definitely better than a lot of other "fast food" options that are out there, and most of the time the staff is pretty good about following guidelines and instructions from customers, at this location I've never had an issue with the staff and they are almost always very friendly, courteous and helpful. It is fairly reasonably priced, with a decent amount of options.
  • AT
    Abby Taylor
    Feb 4, 2026
    4.0
    Really appreciated the guy who made my sandwich. Had my pickup order ready early, right when I arrived! Very friendly too. Only gripe is they accidentally did regular bread when I online ordered Italian herb and cheese :(
  • KW
    Kevin Whitman
    Jan 2, 2026
    4.0
    I like this location since it's conveniently located next to campus and offers reasonably priced food. I feel like campus is a food desert unless you want to pay inflated prices. So Subway being a block off campus is a nice alternative. However, mobile orders are so inconsistent. I usually want the same thing every time, and have it saved, so I figured it would be easier for both the employees and me. Today, everything was right, except for having unwanted lettuce. However, to the worker's credit, it seemed like her co-workers abandoned her, and she was running everything alone. Back in 2024, I ordered and then stopped after a while because one day they gave me a tuna sub instead of a turkey sub, which I had to throw away. It also smelled bad once I opened it, almost like putting canned cat food on bread. Then, even with the Turkey subs, when I pay for the extra Turkey, I don't even notice getting anything more than with the regular option. Then, if you want extra mayo, sometimes barely any at all, less than what you'd even expect for the regular option. A girl who worked there always got my order perfect, but I think she started working somewhere better. Another thing I've noticed over the years is that employees don't seem to stick around. During the few years of ordering, it sometimes seemed like you'd get new faces every week. From now on, it may be better to order in person, as we did in the past before the advent of phones, and then scan the QR code to redeem rewards.

Frequently Asked Questions About Subway

Where is the Subway restaurant located?

The Subway restaurant is located at 221 South 1300 East, Salt Lake City, UT 84102, USA.

What are the opening hours of this Subway location?

This Subway is open Monday through Saturday from 9:00 AM to 9:00 PM, and on Sunday from 11:00 AM to 7:00 PM.

Brand Certified Facts from Subway

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Certified March 01, 2026Yext Knowledge Graph
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