Subway

3.8
356 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Salt Lake City Subway® Restaurant at 221 South 1300 East brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
221 South 1300 East, Salt Lake City, UT
84102, United States

Hours

Reviews

3.8
356 reviews
5 stars
163
4 stars
83
3 stars
42
2 stars
18
1 star
50

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some praised friendly and accommodating staff, others reported rude behavior and poor service.

Cleanliness

Several reviews mentioned issues with cleanliness, including dirty tables and a rundown appearance of the store.

Food Quality

The quality of food received mixed reviews, with some customers enjoying their sandwiches while others complained about poorly made or incorrect orders.

Service Speed

Many customers appreciated the fast service, although some noted delays and issues with order accuracy.
  • CR
    Clara Roe
    6 days ago
    1.0
    Sandwiches are good, but they forgot my footlong cookie, I am offended and disappointed, the only thing I look forward to in life, is subways footlong cookie, and they forgot it.
  • KW
    Kevin Whitman
    Jan 2, 2026
    4.0
    I like this location since it's conveniently located next to campus and offers reasonably priced food. I feel like campus is a food desert unless you want to pay inflated prices. So Subway being a block off campus is a nice alternative. However, mobile orders are so inconsistent. I usually want the same thing every time, and have it saved, so I figured it would be easier for both the employees and me. Today, everything was right, except for having unwanted lettuce. However, to the worker's credit, it seemed like her co-workers abandoned her, and she was running everything alone. Back in 2024, I ordered and then stopped after a while because one day they gave me a tuna sub instead of a turkey sub, which I had to throw away. It also smelled bad once I opened it, almost like putting canned cat food on bread. Then, even with the Turkey subs, when I pay for the extra Turkey, I don't even notice getting anything more than with the regular option. Then, if you want extra mayo, sometimes barely any at all, less than what you'd even expect for the regular option. A girl who worked there always got my order perfect, but I think she started working somewhere better. Another thing I've noticed over the years is that employees don't seem to stick around. During the few years of ordering, it sometimes seemed like you'd get new faces every week. From now on, it may be better to order in person, as we did in the past before the advent of phones, and then scan the QR code to redeem rewards.
  • JZ
    Jen Zufelt
    Dec 24, 2025
    4.0
    My only complaint is cleanliness. It's not dirty like there might be a problem dirty, but I had to wipe a table to sit and eat. Super nice employee though! Probably short handed.
  • CS
    Candela Scarpa
    Dec 20, 2025
    1.0
    Google and their Subway hours say they open at 9am and they have a paper in the door handwritten with their own schedule¿?. Went at 10, the guy opening didn't arrived until 10.10am, I ordered in the app and another customer walks in and start talking with the employee and he started making his order, when I placed mine way before. The oven wasn't working so he offered to reheat the sandwich in the microwave, the ice machine also wasn't working. The sandwich was mid, I had better in others locations.
  • NS
    Nadia Sabry
    Dec 10, 2025
    5.0
    I love subway! This location has great service

Frequently Asked Questions About Subway

Where is the Subway restaurant located?

The Subway restaurant is located at 221 South 1300 East, Salt Lake City, UT 84102, USA.

What are the opening hours of this Subway location?

This Subway is open Monday through Saturday from 9:00 AM to 9:00 PM, and on Sunday from 11:00 AM to 7:00 PM.