Subway

3.5
508 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Salt Lake City Subway® Restaurant at 311 West 600 South brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
311 West 600 South, Salt Lake City, UT
84101, United States

Hours

Reviews

3.5
508 reviews
5 stars
211
4 stars
90
3 stars
55
2 stars
25
1 star
127

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service, with some employees praised for their friendliness and efficiency, while others were reported as rude and unhelpful.

Food Quality

Several reviews mentioned issues with food quality, including stale bread and poorly made sandwiches, although some customers also reported enjoying their meals.

Order Fulfillment

Many customers experienced problems with online orders, including incorrect items, missing components, and lack of communication regarding their orders.

Cleanliness

There were complaints about the cleanliness of the restaurant, particularly during busy hours, with dirty tables and unsanitary conditions noted by multiple customers.

Staffing Issues

Several reviews highlighted understaffing during peak hours, leading to long wait times and poor service.
  • AA
    Ali AR
    Dec 22, 2025
    5.0
    Good experience
  • JT
    Jamie Todd
    Dec 20, 2025
    2.0
    Usually I love subway but I was not happy at all with my last visit to this location. The service I got was horrible and the sandwich was very disappointing. I have nothing good to say about my last visit and I'm mad I paid money for some girl to be so rude to me. She was not friendly or even happy at all that she had to help a customer. I don't think she should be working with the public with the attitude she had. I ordered a steak and egg footling and I only put 2 toppings on it, super simple. Well she put the eggs on but then just one scoop of steak not 2 like she should so it had like hardly any meat on it. They usually put on 2 scoops. I asked for one half pepper jack cheese and shredded on the other half she said no she could not do that. I always have gotten it that way every other time but I said ok. I asked for lots of olives she put very few like 8 on the whole sandwich and I asked her to put on a few more olives she rolled her eyes and added about 4 more. I asked for onions she put lots of them on there like really a lot. It was kinda weird. I went to eat my sandwich and took a bite into a frozen egg. Not just cold like frozen almost solid egg. So it wasn't even edible. So I drove back and took my sandwich back and she was like so mad she had to come out of the back to help me. I told her it was frozen and she acted like it was my fault or I did something wrong by wanting an edible sandwich. She was unwilling to make a new sandwich but she said she would put the sandwich in the microwave so she did that then she took it out dumped the toppings on A paper and put them In the microwave again and then slopped them back on the bread again and put it in the microwave for a 3rd time. Then pulled it out and threw it in a wrapper and handed it back to me like she didn't just totally destroy it. And said here problem solved. And gave me a rude look and disappeared to the back of the store. I tried to say something to her but she just kept walking. I was in disbelief that she was so rude and Inconciderate it made me so mad when I saw my sandwich that was now soggy but crispy at the same time. It was ridiculous. If I had more time I would have demanded my money back or gotten a number to her manager. Horrible service.
  • TT
    Tywona Tyra
    Nov 7, 2025
    1.0
    They look so mean and they are rude! They wouldn’t help for awhile, they won’t give refunds if ordered on line they said.. but just one lady was nice about it..
  • JM
    Jesus Meneses
    Oct 26, 2025
    1.0
    It says it's open 24 hours, but you arrive after 2 a.m. and there's no one there, and they tell you you have to wait 30 minutes. They're obviously doing this to avoid serving you. Definitely bad service.
  • NN
    Noe
    Oct 25, 2025
    5.0
    Nice

Frequently Asked Questions About Subway

What types of meals does Subway at 311 West 600 South serve?

Subway offers breakfast, lunch, and dinner meals at this location.

Does this Subway location provide delivery services?

Yes, Subway at 311 West 600 South offers delivery services.