Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Salt Lake City Subway® Restaurant at 3197 S Redwood Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Feedback on customer service is mixed; while some customers praised the friendly and efficient staff, others reported rude service and poor communication.
Food Quality
Many customers enjoyed the freshness and taste of the food, but there were complaints about stale bread and expired vegetables.
Cleanliness
The restaurant is generally noted for being clean, although there were instances of unclean tables and bathrooms.
Order Issues
Several reviews highlighted problems with order accuracy and delays, particularly with online orders.
JO
Jasmine Owen
Feb 13, 2026
1.0
This was the worst customer service. There's absolutely NO way to get a hold of this store. The number doesn't go through. None of the other subway locations knew how to get in contact with them. I did NOT get my order and I have no way to contact anyone about it. I just lost $50.
Update: when I finally was able to talk to someone, I was told the reason they didn't answer the phone was because their English was basic. She did not seem to care one bit about the customer.
JL
Juan Carlos Araque Álvarez
Nov 27, 2025
5.0
Excelente atención
MM
Mimi
Oct 10, 2025
5.0
I really like going to this Subway, the food seems very fresh and delicious😌
IS
Ian Solomon
Sep 5, 2025
1.0
Food is good. The employees there on 09/05/25 around 11 a.m. are impressively rude. Gen Z workers 😒