Smashburger

3.9
1370 reviews
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Business Details

1028 East 2100 South, Salt Lake City, UT
84106, United States
(801) 478-0158
https://smashburger.com/locations/us/ut/salt-lake-city/1028-east-2100-south
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About

Burger JointRestaurantIce Cream ShopChicken RestaurantAmerican RestaurantFast Food Restaurant
Smashburger® is a leading fast-casual better burger restaurant that is redefining its category by providing a burger experience that combines the superior product, service and atmosphere associated with sit-down casual dining and the speed and convenience associated with quick-service restaurants. With its handcrafted comfort foods ranging from smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients and quick served in less than six minutes, Smashburger® is putting the burger back at the center of the consumer dining experience. As the fastest restaurant company to reach the 100-unit milestone, Smashburger® is well on its way to becoming a leading international brand.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Smashburger
1028 East 2100 South, Salt Lake City, UT
84106, United States

Hours

Reviews

3.9
1,370 reviews
5 stars
684
4 stars
304
3 stars
129
2 stars
81
1 star
172

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers praised the burgers and fries for being delicious and fresh, while some expressed disappointment with the quality and preparation of certain items.

Service Experience

The staff received mixed reviews; while some were highlighted for their friendliness and attentiveness, others faced criticism for poor service and order mistakes.

Wait Times

Several reviews mentioned long wait times for food, with some customers experiencing significant delays even when the restaurant was not busy.

Pricing Concerns

Customers noted that the prices were high for the portion sizes and quality, leading to dissatisfaction among some patrons.

Cleanliness and Atmosphere

The cleanliness of the restaurant was mentioned positively by some, but others reported dirty tables and a less than inviting atmosphere.
  • WW
    Whatadayforadaydream
    Jan 5, 2026
    5.0
    The lady behind the counter was very friendly and laughed at my bad jokes, and later in by to see if we were enjoying our food.. it’s nice to have such a personal touch!!
  • AT
    Angel Terry
    Jan 4, 2026
    1.0
    Got take out and they messed up our order. We called to get a refund and they refused and said we could have store credit but we would have to come down to the store again.
  • DA
    Diane Allen
    Jan 3, 2026
    5.0
    The burgers are good but the brussel sprouts are DELICIOUS!!! They are so good we tried to match them at home. I don't know how they do it. We matched the recipe exactly but they were not like the ones at Smashburgers. And the fries with cheese were super good too. The lady who works in the sugarhouse one is so nice and really good at her job. I can't get over how good everything is since its a fast food place.
  • BB
    Bob Breneman
    Dec 24, 2025
    5.0
    Bacon Stack, EXCELLENT! Smash Fries, EXCELLENT! Left with a very happy tummy!
  • DA
    Daniel Achter
    Dec 23, 2025
    5.0
    Andre was very courteous and helpful. Will visit again.
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Frequently Asked Questions About Smashburger

What type of food does Smashburger serve?

Smashburger offers handcrafted comfort foods including smashed-to-order burgers, handspun Haagen-Dazs milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients.

What are the operating hours of Smashburger?

Smashburger is open from 10:00 AM to 9:00 PM Monday through Wednesday and Sunday, and from 10:00 AM to 10:00 PM Thursday through Saturday.