Señor Pollo Mexican Grill

4.7
201 reviews

About

Mexican Restaurant

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupAvailable

Location

Señor Pollo Mexican Grill
2121 S McClelland St #104, Salt Lake City, UT
84106, United States

Hours

Reviews

4.7
201 reviews
5 stars
175
4 stars
10
3 stars
7
2 stars
3
1 star
6

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers praised the delicious and flavorful chicken, burritos, and tamales, though some found certain items bland or lacking in flavor.

Service Issues

Several reviews highlighted rude or unprofessional behavior from staff, particularly regarding restroom usage, impacting the overall dining experience.

Cleanliness

The restaurant is frequently noted for its cleanliness and well-maintained environment.

Customer Experience

While many customers enjoyed friendly and attentive service, there were notable complaints about staff attitudes and service inconsistencies.
  • PT
    Pablo Meraz (Theo)
    3 days ago
    5.0
    Friendly staff and great food! I’m definitely coming back a few more times while I’m in Utah
  • SI
    Sofia Idoate
    Jan 5, 2026
    5.0
    Pedimos tacos y tamales para llevar, la orden estaba lista cuado nos dijeron, el servicio muy atento y la comida buenísima. Repetiremos seguro!
  • BM
    Brenda Maughan
    Dec 28, 2025
    4.0
    This place is counter selevice only. The food was fresh, delicious and came out quickly. We had the quesadilla and it was thick with meat and cheese and the tortilla was freshly made. Yummy! The red salsa is HOT! Too hot for my liking, but the green salsa was mild, flavorful and perfect.
  • DC
    Dylan Crowder
    Dec 19, 2025
    1.0
    staff was super rude, started pounding on the door & yelling while i was in the restroom… also started accusing me of being in the same bathroom as my boyfriend with absolutely no evidence while making a scene, leaving the whole restaraunt staring at me after i apologized for missing the “bathroom for customers only” sign. we did intend on ordering food after using the restroom but after that i entirely lost my appetite. they did magically have a change of attitude after my boyfriend came out of the restroom (the opposite one which i was not in, by the way. and they know that) & they treated him with respect, which was interesting! overall i’ll admit it was my mistake not to ask somebody in advance but i still feel as though the disrespect i was shown wasn’t at all warranted & extremely unprofessional. do better :)
  • LS
    Leon seieh
    Dec 19, 2025
    1.0
    Got yelled at by one of the servers for using the restroom before being able to order anything we didn’t do anything wrong just had to use the restroom before ordering and one of the servers got agressive hitting the door and yelling at to get me out the restroom I wasn’t even there for 3 minutes before they decided that we where not customers and instead of being polite and asking if we are ordering the server gave attitude and gave me and my girlfriend a dirty look horrible service she went to the women’s bathroom you watched her get out of the women’s bathroom and I came out of the men’s shortly after so it’s not a lie you don’t know whether I was buying or not you didn’t ask politely or anything just made a scene and tried to embarrass my girlfriend also I didn’t know I had to advise the staff that I needed to use the restroom before ordering my food some type of politeness would have gone a long way but your staff was extremely rude

Frequently Asked Questions About Señor Pollo Mexican Grill

What are the regular business hours for Señor Pollo Mexican Grill?

Señor Pollo Mexican Grill is open Monday through Saturday from 11:00 AM to 9:00 PM, and Sunday from 12:00 PM to 7:00 PM.

Does Señor Pollo Mexican Grill offer delivery and in-store pickup services?

Yes, Señor Pollo Mexican Grill offers both in-store pickup and delivery services.