Customers praised the delicious and flavorful chicken, burritos, and tamales, though some found certain items bland or lacking in flavor.
Service Issues
Several reviews highlighted rude or unprofessional behavior from staff, particularly regarding restroom usage, impacting the overall dining experience.
Cleanliness
The restaurant is frequently noted for its cleanliness and well-maintained environment.
Customer Experience
While many customers enjoyed friendly and attentive service, there were notable complaints about staff attitudes and service inconsistencies.
PT
Pablo Meraz (Theo)
3 days ago
5.0
Friendly staff and great food! I’m definitely coming back a few more times while I’m in Utah
SI
Sofia Idoate
Jan 5, 2026
5.0
Pedimos tacos y tamales para llevar, la orden estaba lista cuado nos dijeron, el servicio muy atento y la comida buenísima. Repetiremos seguro!
BM
Brenda Maughan
Dec 28, 2025
4.0
This place is counter selevice only. The food was fresh, delicious and came out quickly. We had the quesadilla and it was thick with meat and cheese and the tortilla was freshly made. Yummy! The red salsa is HOT! Too hot for my liking, but the green salsa was mild, flavorful and perfect.
DC
Dylan Crowder
Dec 19, 2025
1.0
staff was super rude, started pounding on the door & yelling while i was in the restroom… also started accusing me of being in the same bathroom as my boyfriend with absolutely no evidence while making a scene, leaving the whole restaraunt staring at me after i apologized for missing the “bathroom for customers only” sign. we did intend on ordering food after using the restroom but after that i entirely lost my appetite. they did magically have a change of attitude after my boyfriend came out of the restroom (the opposite one which i was not in, by the way. and they know that) & they treated him with respect, which was interesting! overall i’ll admit it was my mistake not to ask somebody in advance but i still feel as though the disrespect i was shown wasn’t at all warranted & extremely unprofessional. do better :)
LS
Leon seieh
Dec 19, 2025
1.0
Got yelled at by one of the servers for using the restroom before being able to order anything we didn’t do anything wrong just had to use the restroom before ordering and one of the servers got agressive hitting the door and yelling at to get me out the restroom I wasn’t even there for 3 minutes before they decided that we where not customers and instead of being polite and asking if we are ordering the server gave attitude and gave me and my girlfriend a dirty look horrible service she went to the women’s bathroom you watched her get out of the women’s bathroom and I came out of the men’s shortly after so it’s not a lie you don’t know whether I was buying or not you didn’t ask politely or anything just made a scene and tried to embarrass my girlfriend also I didn’t know I had to advise the staff that I needed to use the restroom before ordering my food some type of politeness would have gone a long way but your staff was extremely rude
Frequently Asked Questions About Señor Pollo Mexican Grill
What are the regular business hours for Señor Pollo Mexican Grill?
Señor Pollo Mexican Grill is open Monday through Saturday from 11:00 AM to 9:00 PM, and Sunday from 12:00 PM to 7:00 PM.
Does Señor Pollo Mexican Grill offer delivery and in-store pickup services?
Yes, Señor Pollo Mexican Grill offers both in-store pickup and delivery services.
Where is Señor Pollo Mexican Grill located?
Señor Pollo Mexican Grill is located at 2121 S McClelland St #104, Salt Lake City, UT 84106, USA.
What type of cuisine can I expect at Señor Pollo Mexican Grill?
Señor Pollo Mexican Grill serves Mexican cuisine including chicken dishes, burritos, tacos, tamales, and offers catering services.
Where can I view the menu and place an order for Señor Pollo Mexican Grill?
You can view the menu and place orders at https://senorpollomexgrill.com/menu.
What is the price range at Señor Pollo Mexican Grill?
The price range at Señor Pollo Mexican Grill is moderate, categorized as 'TWO'.
Is Señor Pollo Mexican Grill open for takeout, and what are the takeout hours?
Yes, takeout is available with hours Monday through Saturday from 11:00 AM to 9:00 PM, and Sunday from 12:00 PM to 7:00 PM.
Are there any popular nearby places where I can grab a dessert or coffee after dining at Señor Pollo Mexican Grill?
Yes, nearby you can visit Rockwell Ice Cream Company for desserts and Joffee's Coffees for coffee.
Can I visit other restaurants close to Señor Pollo Mexican Grill for additional dining options?
Absolutely, nearby restaurants include Pho Thin (Vietnamese and Asian cuisine), Flatbread Neapolitan Pizzeria, Melty Way (sandwich shop), and Silverside Deli (restaurant and bar).
If I'm visiting Señor Pollo Mexican Grill and interested in real estate services, are there professionals nearby?
Yes, there are many real estate agents and services nearby such as Old Republic Title, Sebastian Varga Realtor, Ally Vista Real Estate, Brie Realty, and more.