At Papa Johns Pizza in Salt Lake City, UT, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Salt Lake City pizza for any occasion. Call us for pizza delivery in Salt Lake City or stop by 124 E 900 S for carryout to order the best pizza in Salt Lake City, along with breadsticks, wings, and more!
Numerous customers reported long wait times for orders, poor communication regarding delays, and instances of incorrect orders.
Food Quality
While some customers praised the pizza, others complained about undercooked items, incorrect toppings, and overall dissatisfaction with the food quality.
Customer Service
Feedback highlighted a mix of positive and negative experiences with staff, including friendly service from some employees but also reports of rudeness and unprofessional behavior from others.
Delivery Problems
Many reviews indicated issues with delivery, including late arrivals, incorrect orders, and poor handling by delivery drivers.
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Charles Hyatt
3 days ago
1.0
After seeing my Desert Storm/ Iraq Freedom hat, I was not offered my military discount
DU
Davis Underwood
Feb 3, 2026
2.0
Waited an hour and a half for two pizzas the dudes in the back were high as hell and this the way my pizza was cut next time im going to dominos XD
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Becci Hopper
Nov 10, 2025
1.0
Cold, over an hour late! Ordered thru EZ Cater, didn't get any communication from store about their manager quitting job while making our order, not having the means to deliver that large of an order..then, why did you accept the order?? Not enough plates and napkins when we finally received the food. Never again!! Calling district manager tomorrow!
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Bart R
Nov 8, 2025
1.0
Delivery was over 30 min later than stated. Since they moved to door dash delivery, service dropped significantly. Door dashboard service is the worst. I have no idea why anyone would rely on unknown drivers, unknown vehicles, and horrendous service history. Use a better delivery service!!!!
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logan funai
Nov 7, 2025
5.0
Good food, employees nice, and overall good expierence.