Papa Johns Pizza

3.1
312 reviews

About

Pizza RestaurantPapa John's
At Papa Johns Pizza in Salt Lake City, UT, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Salt Lake City pizza for any occasion. Call us for pizza delivery in Salt Lake City or stop by 6594 S STATE ST for carryout to order the best pizza in Salt Lake City, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
6594 S STATE ST, Salt Lake City, UT
84107, United States

Hours

Reviews

3.1
312 reviews
5 stars
111
4 stars
45
3 stars
22
2 stars
29
1 star
105

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service experiences, including rude staff and unresponsive management.

Order Issues

Frequent complaints about incorrect orders, missing items, and long wait times for delivery.

Food Quality

Mixed reviews on food quality, with some customers praising the pizza while others reported cold, undercooked, or poorly made items.

Management Response

Some positive feedback on management's willingness to address issues, but overall dissatisfaction with how problems were handled.
  • CB
    Christopher Barlow
    Nov 19, 2025
    1.0
    This place ruined my night. They charged $13.77 to my card *FOUR TIMES* while the online shopping cart said "Try again later" yet no order was ever created and they refused to refund my money or even make the pizza "because we don't see any orders in our system" so they told me to call my bank and didn't give me any other option. So I just spent $55 on non-existent pizza that I'll never be able to eat and now I need to do the extra work myself to *hopefully* get that $55 refunded for pizza that I never received.
  • AS
    Anthony Sexton
    Nov 18, 2025
    1.0
    I ordered two pizzas and 3 extra sauces from here. Almost two hours later, my order was delivered. It was cold, missing the 3 extra sauces and still doughy and undercooked. Yes they refunded the order, however I had to recook the pizza they sent, and dealing with my diabetic wife’s plummeting glucose levels(dropped to 63). This is highly disappointing from a company I used to call my favorite. Pap John’s, you’re competing with places like the The Pie, step up your game or close your doors. This type of service was uncalled for, the product was inexcusable, and the only redeeming quality was your manager who initiated the refund. I would have gladly paid the cost for a quality product. Be better Papa John’s. You are going to continue to lose customers if you don’t.
  • MG
    Mathew Gardner
    Nov 5, 2025
    3.0
    Just eat what you know you can eat
  • LA
    Luis Alvarez
    Oct 17, 2025
    1.0
    Terrible service never going there again
  • 77
    777 777
    Oct 11, 2025
    5.0
    Great pizza, $6.99 deal is the way to go if you are unsure. Got too much food, have left overs now. Delicious. 5/5 stars. Bring back Schnatter! They did him wrong. 😭

Frequently Asked Questions About Papa Johns Pizza

What are the operating hours for Papa Johns Pizza in Salt Lake City?

Papa Johns Pizza in Salt Lake City is open daily from 10:00 AM to 12:00 AM (midnight).

Does Papa Johns Pizza offer delivery and takeout services?

Yes, Papa Johns Pizza offers both delivery and takeout services. You can order online for pickup or delivery.