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McDonald's

3.2
(1363 reviews)

Business Details

916 W North Temple, Salt Lake City, UT
84116, United States
(801) 521-4211
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
916 W North Temple, Salt Lake City, UT
84116, United States

Hours

Reviews

3.2
1,363 reviews
5 stars
408
4 stars
234
3 stars
282
2 stars
138
1 star
301

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and food not prepared as requested.

Customer Service

Feedback highlighted a mix of friendly and rude staff, with several complaints about unprofessional behavior and poor service.

Speed of Service

Customers frequently mentioned long wait times, especially during drive-thru orders, with some experiencing delays even when the restaurant was not busy.

Cleanliness and Atmosphere

The location was noted for having a poor atmosphere, with reports of homeless individuals nearby and concerns about cleanliness.
  • RO
    Rogue Outsider
    3 days ago
    2.0
    I constantly get shorted on nuggets. I pay for 10 and I'll receive 9, and on one occasion, 8. Its the closest location to me. But its a nightmare going there cause you are almost guaranteed to be harassed uncomfortably by the massive homeless population in the area. I know not much can be done there, but it really makes it difficult to not be on edge, expecting a guy to walk up to your window and yell at you because you wont by him a burger too. There are maybe 3 employees that are polite. The rest not so much, I tend to be looked at like im ruining their day when I pull up to the window with some people. I work in customer service too, I get it, but you gotta learn to not wear it on your face. There is a straight face and then there is whatever they had.
  • DD
    Dani
    5 days ago
    1.0
    Super unorganized and long wait times
  • IM
    Imoya Mathew
    Feb 15, 2026
    1.0
    Do not eat here some girl she has to be in her late late teens or early 20s she’s like 6’1 she was wearing a blk hoodie and she has a dermal piercing she has her lashes done she is slow as hell I ordered my food on the kiosk then it said to pay in cash u have to go to the front counter so she has her back turned inside the kitchen and she’s talking about what she’s going to eat on her lunch break not paying attention to me I was so mad finally after her whole conversation some Hispanic man wearing a construction worker green vest who she was talking to who also works there tells her u have a customer like really ur getting payed to be lazy and not pay attention
  • SD
    Spring Dawson
    Feb 11, 2026
    1.0
    Staff are really rude there
  • A
    Иван Иванов
    Jan 16, 2026
    1.0
    I ordered two Apple Pay and one caramel latte they brought me one Apple Pay and an iced coffee not what I ordered

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 916 W North Temple, Salt Lake City?

McDonald's is open daily from 6:00 AM to 11:00 PM.

Does this McDonald's location offer drive-thru service and what are the hours?

Yes, the drive-thru is available every day from 6:00 AM to 11:00 PM.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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