McDonald's

3.2
1448 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
916 W North Temple, Salt Lake City, UT
84116, United States

Hours

Reviews

3.2
1,448 reviews
5 stars
441
4 stars
250
3 stars
293
2 stars
143
1 star
321

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and food not prepared as requested.

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, with some customers feeling disrespected.

Speed of Service

Customers frequently mentioned long wait times, especially during drive-thru orders, and delays in receiving their food.

Cleanliness and Atmosphere

The location was noted for having a poor atmosphere, with reports of homeless individuals causing discomfort for customers.

Food Quality

Several reviews indicated dissatisfaction with food quality, including cold items and incorrect preparation.
  • SD
    Sylvester Dodoo
    Dec 26, 2025
    1.0
    I always have trouble getting the free water here or just condiments I simply needed one ranch I bought 3 items and the manager made it a big deal and wanted to charge me again for the ranch after I had already paid for my food
  • SH
    Suzy Hoffman
    Dec 14, 2025
    5.0
    Clean and fast, friendly staff
  • ME
    Martin Erickson
    Dec 9, 2025
    2.0
    They can't seem to get my order correct. The last two times I went they added ketchup and im allergic to ketchup so I cant even eat the food I payed for, and yes it says no ketchup on the recipient. I would have gone back but I don't have enough time in my lunch brake to even do that so im stuck eating frys for lunch.
  • AB
    Anthony Camilo Robles (Bammbamm)
    Nov 27, 2025
    4.0
    It would be nice if they stayed open later than seven or helped people after 7 PM because I get out of work at 10 and by the time I drive home it’s about 11 and sometimes I’m hungry and try to go to McDonald’s and they’re closed so I had to go to a different one
  • NA
    Norma Arely
    Nov 26, 2025
    1.0
    The point of ordering online is to avoid the wait, this location Always Always make me wait around the corner for my order. No make what time of day and regardless of no one in line hebind me.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 916 W North Temple, Salt Lake City?

McDonald's is open daily from 6:00 AM to 11:00 PM.

Does this McDonald's location offer drive-thru service and what are the hours?

Yes, the drive-thru is available every day from 6:00 AM to 11:00 PM.