Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported long wait times for their orders, with some experiencing delays of over 30 minutes.
Order Accuracy
There were numerous complaints about incorrect or incomplete orders, with several customers noting missing items.
Cleanliness
Some reviews highlighted the cleanliness of the restaurant, particularly the bathrooms, while others mentioned it being messy.
Staff Attitude
Customer service experiences varied, with some praising friendly staff while others reported rude or unhelpful interactions.
Renovation Issues
Ongoing construction and renovations were frequently mentioned, leading to a negative impact on the dining experience.
AM
Alexandra Morales
Nov 13, 2025
1.0
Gerentes o encargados del restaurante les pido de favor que entrenen A sus empleados para que no la tiendan mal ni lo discriminen a uno yo no sé si por tener cáncer doy asco pero no soy un indigente y pienso que a ellos los tratan mejor llegué con mi hijo hoy no había Nadie haciendo cola después llegaron otras personas y la chica atendió a otra persona en vez de mí y al ver que ella estaba muy atrasada me puse a pedir en la maquina pero no servía pedí un código atendieron al que lleva la comida por encargo y a mí me siguieron ignorando al ver eso les grité que si me podían atender y salió una niña repugnante que me dijo que qué quiere con una actitud que no es la más conveniente y cuando le dije que la iba a reportar empezó a alterarse y llegó la otra muchacha que ya me había visto que se lo hice a ver a ella también que me habían visto esperando y nadie se dignó a tomar mi orden y su excusa fue que ella estaba muy estresada, pero como se lo dije a ella le pagan por su servicio. Y ese no es mi problema. Yo la puedo entender, pero no es la forma de tratarlo aún así que solamente llegué para que me trataran mal que casi choco de los mismos nervios que llevaba no deberían de ser así si le doy asco por estar enferma entonces pongan a otras personas que tengan empatía pero no a personas que lo hagan sentir más mal aún yo no llegué a pedir yo llegué a comprar y lo único que me lleve fue un trato de los peor
TG
Tony G
Nov 5, 2025
5.0
Cleanest McDonald's bathroom I've ever been to. Very pleasant employees.
AW
Amelia Wahlquist
Nov 1, 2025
1.0
I ordered breakfast from this location and these people could t manage to get it together and make the order. The door dash driver was waiting for over 30 minutes while these employees were doing who knows what. I ended up having to cancel my order for my and my son because we were waiting for close to an hour for our food. I’m very disappointed with the service and will not spend money here again.
DS
D S
Oct 28, 2025
1.0
This McDonald's had me wait in the parking lot for over 20 extra minutes for my food and then gave my order except missing an item. The point of McDonald's is speed and consistency, this location is not those things.
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Elizabeth Theriault
Oct 20, 2025
1.0
The hours online are not accurate. It is advertised on their own door that the lobby is open until 11 pm. Walked up at 10:40 and the doors were locked even though people were inside. If you want to close your lobby early then advertise as such. Don’t promise certain hours online AND on your door just to lock it 20/30 mins early.
What are the drive-thru hours at this McDonald's location?
The drive-thru is open daily from 5:00 AM to 11:00 PM.
When is the delivery service available at this McDonald's?
Delivery is available daily from 5:00 AM to 10:39 PM.
What delivery and pickup services does this McDonald's offer?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I order McDonald's food online from this location?
You can order online through their delivery site at https://mcdonalds.order.online/business/-5579 or via the McDonald's App available on iOS and Android.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's have a drive-thru service?
Yes, this location has a drive-thru service available.
Where is this McDonald's located?
This McDonald's is located at 945 E 2100 S, Salt Lake City, UT 84106, United States.
Are there any nearby dining options close to this McDonald's?
Yes, nearby dining options include Giant Carpet One Floor & Home (a retail store), Beard Papa bakery, La Frontera Mexican restaurant, and Millies Burgers.
What nearby places can I visit for entertainment or relaxation around this McDonald's?
You can visit The Sugar House Club & Venue for events, Lila Studio for yoga and fitness, or Bhakti Yoga Lounge for active life and relaxation.
Are there convenient financial services near this McDonald's?
Yes, nearby financial services include LibertyX Bitcoin ATM, The Exchange Network ATM, U.S. Bank ATM, US Bank, and Western Union for money transfers.