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McDonald's

3.2
(599 reviews)

Business Details

3289 E Valley St, Salt Lake City, UT
84109, United States
(801) 487-5615
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3289 E Valley St, Salt Lake City, UT
84109, United States

Hours

Reviews

3.2
599 reviews
5 stars
181
4 stars
115
3 stars
109
2 stars
50
1 star
144

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers reported poor service, including rude staff and frequent order mistakes.

Food Temperature

Several reviews mentioned that food was often cold or stale, particularly fries.

Cleanliness

While some praised the cleanliness of the bathrooms, others noted that the play area and dining space were not well-maintained.

Order Accuracy

A significant number of customers experienced issues with incorrect orders and missing items.

Staff Friendliness

There were mixed reviews about staff friendliness, with some highlighting excellent service while others reported rudeness.
  • AA
    Aztec
    Feb 12, 2026
    5.0
    They have fresh and hot food and coffee, they also have great service
  • CC
    Cats
    Feb 10, 2026
    1.0
    If they spoke English maybe they wouldn't mess up the order every time. Food was cold and stale.
  • LR
    Lacey Ramirez
    Feb 10, 2026
    1.0
    Shambre was very rude. She had an attitude on the phone and in person.
  • HP
    humble trash panda
    Jan 25, 2026
    4.0
    i love to hunker down in the play place and scarf down my stolen fries as quickly as possible before I get discovered
  • JN
    Jason Neslen
    Jan 24, 2026
    5.0
    This location is consistently great. They almost always get the order right, and even when mistakes happen, it’s rare. Definitely my favorite McDonald’s — shoutout to the employees who make it happen!

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Certified March 01, 2026Yext Knowledge Graph
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