McDonald's

3.2
590 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3289 E Valley St, Salt Lake City, UT
84109, United States

Hours

Reviews

3.2
590 reviews
5 stars
179
4 stars
114
3 stars
107
2 stars
49
1 star
141

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff and long wait times for orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.

Cleanliness

Some customers praised the cleanliness of the restaurant and restrooms, while others noted inconsistencies.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their meals while others complained about stale or poorly prepared food.

Staff Friendliness

While some customers appreciated friendly staff, many others experienced unhelpful or unfriendly interactions.
  • WM
    Wesley Marshall
    Nov 11, 2025
    4.0
    Mc Donald’s
  • MC
    Michael Christensen
    Oct 16, 2025
    1.0
    I’ve had multiple bad experiences here with the staff, but this last one is the reason why I will never visit this location again even though it’s right next to my house. I’ve never had staff treat me so poorly at any restaurant, and then the store manager brushes it off as a misunderstanding and says she has to give her staff more training so that they will be honest and nice to their customers. I’ve lived in the neighborhood for over 20 years and the service here has usually been okay, but now I will not offer any business to this location. The one good thing about this location is the drive thru attendant with the beard, he’s been great to work with and is the only kind person I’ve encountered at this McDonalds.. Please make him the store manager and I’m sure things will improve drastically!!!
  • EM
    Erik Malin
    Sep 25, 2025
    1.0
    Fully inspect any mobile orders because they often forget items. The older hispanic woman that works the morning window is very rude.
  • KH
    Katherine Hills
    Sep 16, 2025
    1.0
    Rudest manager ever! Need to work on your customer service!!!
  • SH
    Steven Harding
    Sep 15, 2025
    3.0
    Too expensive

Frequently Asked Questions About McDonald's

What are the regular business hours for McDonald's at 3289 E Valley St, Salt Lake City, UT?

McDonald's is open daily from 6:00 AM to 11:00 PM.

Does McDonald's offer delivery service, and what are the delivery hours?

Yes, McDonald's offers delivery from 6:00 AM to 10:39 PM every day.