McDonald's

3.4
624 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • DeliveryNot available
  • TakeoutAvailable
  • BreakfastAvailable
  • LunchAvailable

Location

McDonald's
36 S State St (City Creek Center), Salt Lake City, UT
84111, United States

Hours

Reviews

3.4
624 reviews
5 stars
207
4 stars
123
3 stars
112
2 stars
48
1 star
134

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers reported rude or unhelpful staff, particularly from management, leading to a negative dining experience.

Food Quality

While some customers enjoyed the food, others reported issues with freshness, incorrect orders, and unsanitary conditions.

Cleanliness

Several reviews mentioned that the store was dirty, impacting the overall dining experience.

Operational Issues

Customers expressed frustration over inaccurate hours of operation and issues with the app, leading to confusion and inconvenience.

Positive Employee Feedback

Despite the negative comments, some customers praised specific employees for their friendliness and efficiency.
  • JG
    J Gun
    Jan 1, 2026
    1.0
    I was going to McDonalds in City Creek for the last 6 weeks because it was closest to my house. I ordered a large Americano every time. I started wondering why my espresso NEVER had the creama on top like all the other McDonald’s🤷‍♀️ I’m not sure if the machine they have does not work properly or is it because they don’t clean it every day like the other McDonald’s 🧐 Needless to say I won’t go to City Creek for my Americano anymore, so sad😢 I drive the 30 minute drive to Woods Cross McDonald’s to get a great cup of espresso every time(pictured on the right 😉) Guess which Americano is from City Creek McDonald’s 😏
  • LJ
    Landon Jolley
    Dec 21, 2025
    2.0
    Store was so dirty, food was okay, staff was amazing though
  • MM
    Melissa Mayer
    Nov 21, 2025
    1.0
    The manager at this location is very rude and has zero customer service skills. She took one look at me and thought because I had a backpack (to carry my laptop) with me and a blanket wrapped around me (because I get cold easy) that I am homeless and she said I had to leave right as I was ordering my food. Since I did buy something she said I could stay however she called the cops on me and had me trespassed from the property.
  • TD
    Treston Dalton
    Nov 9, 2025
    1.0
    Not open 24/7, ruined my night
  • AR
    Adriana Castro de Resende
    Nov 5, 2025
    5.0
    Gostei muito de lá.

Frequently Asked Questions About McDonald's

What are the opening hours for dine-in at McDonald's on weekdays?

McDonald's is open for dine-in from 6:30 AM to 8:00 PM Monday through Thursday, and until 9:00 PM on Friday and Saturday. On Sunday, it is open 24 hours.

When is the McDonald's drive-through open?

The drive-through is open from 6:30 AM to 8:00 PM Monday through Thursday, extends to 9:00 PM on Friday and Saturday, and is open 24 hours on Sunday.