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McDonald's

3.4
(628 reviews)

Business Details

(801) 322-5922
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • DeliveryNot available
  • TakeoutAvailable
  • BreakfastAvailable
  • LunchAvailable

Location

McDonald's
36 S State St (City Creek Center), Salt Lake City, UT
84111, United States

Hours

Reviews

3.4
628 reviews
5 stars
208
4 stars
124
3 stars
112
2 stars
49
1 star
135

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Some customers praised the cleanliness of the location, while others reported unsanitary conditions and food quality issues.

Customer Service

Feedback on customer service was mixed; some employees were described as friendly and accommodating, while others, including management, were noted for being rude and unhelpful.

Food Quality

The quality of food received varied significantly, with some customers enjoying their meals while others reported issues such as cold food, incorrect orders, and unsanitary conditions.

Service Speed

While some customers experienced quick service, others reported long wait times and slow service, particularly during busy hours.

Operational Issues

Customers noted inconsistencies with hours of operation and issues with the app, leading to confusion and dissatisfaction.
  • CJ
    Carol Jane
    Feb 18, 2026
    5.0
    Awesome place! Super duper clean almost like i could lick off the floor. Will come again!
  • ML
    Marcelo Lucaveche
    Jan 30, 2026
    1.0
    Customer service is extremely slow
  • LO
    Lisa Overton
    Jan 26, 2026
    2.0
    We are here about a week ago, my son went up to ask for water and he was told he can't just give him water he has to buy something. Since when do you have to pay for water? Or purchase something to get a water. We did buy food, we got 3 happy meals.
  • JG
    J Gun
    Jan 1, 2026
    1.0
    I was going to McDonalds in City Creek for the last 6 weeks because it was closest to my house. I ordered a large Americano every time. I started wondering why my espresso NEVER had the creama on top like all the other McDonald’s🤷‍♀️ I’m not sure if the machine they have does not work properly or is it because they don’t clean it every day like the other McDonald’s 🧐 Needless to say I won’t go to City Creek for my Americano anymore, so sad😢 I drive the 30 minute drive to Woods Cross McDonald’s to get a great cup of espresso every time(pictured on the right 😉) Guess which Americano is from City Creek McDonald’s 😏
  • LJ
    Landon Jolley
    Dec 21, 2025
    2.0
    Store was so dirty, food was okay, staff was amazing though

Frequently Asked Questions About McDonald's

What are the opening hours for dine-in at McDonald's on weekdays?

McDonald's is open for dine-in from 6:30 AM to 8:00 PM Monday through Thursday, and until 9:00 PM on Friday and Saturday. On Sunday, it is open 24 hours.

When is the McDonald's drive-through open?

The drive-through is open from 6:30 AM to 8:00 PM Monday through Thursday, extends to 9:00 PM on Friday and Saturday, and is open 24 hours on Sunday.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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