Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- DeliveryNot available
- TakeoutAvailable
- BreakfastAvailable
- LunchAvailable
Location
Hours
Reviews
3.4
622 reviews
5 stars
206
4 stars
123
3 stars
112
2 stars
47
1 star
134
What are people saying?
AI-generated from recent customer reviews
Employee Attitude
Feedback on staff varies widely; some customers praised friendly and accommodating service, while others reported rude and unhelpful behavior from both employees and management.
Order Accuracy
Multiple reviews highlighted issues with incorrect orders, missing items, and not following customer specifications.
Food Quality
While some customers enjoyed the food, others reported unsanitary conditions, cold meals, and poor quality, including raw meat and stale items.
Service Speed
The location is noted for fast service during busy times, but there are complaints about long wait times and inefficiencies, especially when the staff is short.
Location Issues
Customers expressed frustration with the location's accessibility, inaccurate hours of operation, and lack of signage.
- MMMelissa Mayer3 days ago1.0The manager at this location is very rude and has zero customer service skills. She took one look at me and thought because I had a backpack (to carry my laptop) with me and a blanket wrapped around me (because I get cold easy) that I am homeless and she said I had to leave right as I was ordering my food. Since I did buy something she said I could stay however she called the cops on me and had me trespassed from the property.
- TDTreston DaltonNov 9, 20251.0Not open 24/7, ruined my night
- ARAdriana Castro de ResendeNov 5, 20255.0Gostei muito de lá.
- CMCole McCraithOct 25, 20255.0I’ve been here more times than I’d like to admit, but this McDonald’s specifically has the best and nicest employees compared to any other location in Salt Lake. Can’t really find that much in fast food, love that
- RSRyan StewartOct 13, 20255.0This McDonald’s at City Creek is the kind of place where Big Macs and chaos collide under the romantic glow of Temple Square. I walked in feeling like a regular human and walked out with a McFlurry in one hand and my dignity in the trash next to the ketchup pumps. A flock of seagulls outside stared me down like I’d stolen their fries, because technically, I had. A man in a suit was eating a McDouble with the intensity of someone making a $10 billion merger. I dropped one fry and three people dove for it like it was the last golden ticket. Honestly, this isn’t just a McDonald’s—it’s an Olympic-level experience in fast-food survival. 🥇🍟
Frequently Asked Questions About McDonald's
What are the opening hours for dine-in at McDonald's on weekdays?
McDonald's is open for dine-in from 6:30 AM to 8:00 PM Monday through Thursday, and until 9:00 PM on Friday and Saturday. On Sunday, it is open 24 hours.
When is the McDonald's drive-through open?
The drive-through is open from 6:30 AM to 8:00 PM Monday through Thursday, extends to 9:00 PM on Friday and Saturday, and is open 24 hours on Sunday.
Can I order McDonald's for delivery?
Delivery is available Monday through Saturday from 7:00 AM to 7:00 PM on weekdays and until 8:00 PM on Friday and Saturday. Delivery is not available on Sundays.
What mobile apps can I use to order food from McDonald's?
You can use the McDonald's App available on the Apple App Store and Google Play Store for convenient mobile ordering.
What payment options does McDonald's accept?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does McDonald's offer free WiFi and mobile offers?
Yes, McDonald's provides WiFi access and mobile offers including Mobile Ordering and McDelivery services.
Is McDonald's accessible for customers with disabilities?
Yes, the restaurant has wheelchair accessible entrances, seating, and restrooms to accommodate customers with disabilities.
What nearby dining options are available around McDonald's at 36 S State St?
Nearby dining options include popular places like Taste of Red Iguana, Johnny Rockets, Subway, Jeeva’s Greek Cafe, Sbarro, and Shake Shack, providing a variety of cuisines.
Are there any nearby banks or financial services near McDonald's?
Yes, nearby banks include Key Private Bank and KeyBank, as well as financial services like Tanner for accountants and trusts.
How can nearby places help customers visiting McDonald's?
Customers visiting McDonald's can conveniently access nearby places such as the City Creek Food Court for additional dining options, or nearby transit stations and services to help with travel and errands.