Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
DeliveryNot available
TakeoutAvailable
BreakfastAvailable
LunchAvailable
DinnerAvailable
Wheelchair accessible entranceAvailable
Wheelchair accessible restroomAvailable
Wheelchair accessible seatingAvailable
Location
McDonald's
36 S State St (City Creek Center), Salt Lake City, UT
Many customers reported rude or unhelpful staff, particularly from management, leading to a negative dining experience.
Food Quality
While some customers enjoyed the food, others reported issues with freshness, incorrect orders, and unsanitary conditions.
Cleanliness
Several reviews mentioned that the store was dirty, impacting the overall dining experience.
Operational Issues
Customers expressed frustration over inaccurate hours of operation and issues with the app, leading to confusion and inconvenience.
Positive Employee Feedback
Despite the negative comments, some customers praised specific employees for their friendliness and efficiency.
JG
J Gun
Jan 1, 2026
1.0
I was going to McDonalds in City Creek for the last 6 weeks because it was closest to my house. I ordered a large Americano every time. I started wondering why my espresso NEVER had the creama on top like all the other McDonald’s🤷♀️
I’m not sure if the machine they have does not work properly or is it because they don’t clean it every day like the other McDonald’s 🧐
Needless to say I won’t go to City Creek for my Americano anymore, so sad😢
I drive the 30 minute drive to Woods Cross McDonald’s to get a great cup of espresso every time(pictured on the right 😉)
Guess which Americano is from City Creek McDonald’s 😏
LJ
Landon Jolley
Dec 21, 2025
2.0
Store was so dirty, food was okay, staff was amazing though
MM
Melissa Mayer
Nov 21, 2025
1.0
The manager at this location is very rude and has zero customer service skills. She took one look at me and thought because I had a backpack (to carry my laptop) with me and a blanket wrapped around me (because I get cold easy) that I am homeless and she said I had to leave right as I was ordering my food. Since I did buy something she said I could stay however she called the cops on me and had me trespassed from the property.
What are the opening hours for dine-in at McDonald's on weekdays?
McDonald's is open for dine-in from 6:30 AM to 8:00 PM Monday through Thursday, and until 9:00 PM on Friday and Saturday. On Sunday, it is open 24 hours.
When is the McDonald's drive-through open?
The drive-through is open from 6:30 AM to 8:00 PM Monday through Thursday, extends to 9:00 PM on Friday and Saturday, and is open 24 hours on Sunday.
Can I order McDonald's for delivery?
Delivery is available Monday through Saturday from 7:00 AM to 7:00 PM on weekdays and until 8:00 PM on Friday and Saturday. Delivery is not available on Sundays.
What mobile apps can I use to order food from McDonald's?
You can use the McDonald's App available on the Apple App Store and Google Play Store for convenient mobile ordering.
What payment options does McDonald's accept?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does McDonald's offer free WiFi and mobile offers?
Yes, McDonald's provides WiFi access and mobile offers including Mobile Ordering and McDelivery services.
Is McDonald's accessible for customers with disabilities?
Yes, the restaurant has wheelchair accessible entrances, seating, and restrooms to accommodate customers with disabilities.
What nearby dining options are available around McDonald's at 36 S State St?
Nearby dining options include popular places like Taste of Red Iguana, Johnny Rockets, Subway, Jeeva’s Greek Cafe, Sbarro, and Shake Shack, providing a variety of cuisines.
Are there any nearby banks or financial services near McDonald's?
Yes, nearby banks include Key Private Bank and KeyBank, as well as financial services like Tanner for accountants and trusts.
How can nearby places help customers visiting McDonald's?
Customers visiting McDonald's can conveniently access nearby places such as the City Creek Food Court for additional dining options, or nearby transit stations and services to help with travel and errands.