McDonald's

3.3
1117 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1879 E 4800 S, Salt Lake City, UT
84117, United States

Hours

Reviews

3.3
1,117 reviews
5 stars
369
4 stars
201
3 stars
185
2 stars
93
1 star
269

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Cleanliness

Several reviews highlighted unsanitary conditions in the dining area and play place, with dirty tables and floors.

Food Quality

Customers expressed dissatisfaction with food quality, mentioning stale items, incorrect orders, and poor preparation.

Positive Experiences

Despite the negative feedback, some customers praised friendly staff and quick service during their visits.

Operational Hours

Multiple reviews noted inconsistencies with posted hours, including early closures and unavailability of menu items.
  • TP
    Tan Pale
    Nov 12, 2025
    1.0
    I have ordered the big breakfast with steak 6 times now via online order and curbside pickup through the app, and yall have messed up that order 6 times now. Yall keep giving me sausage instead of steak, which I pay more for. Why? Do you just not care? It seems more personal at this point, like you see its my order coming through and diligently ensure that my order is incorrect. Its beyond ridiculous. 6 times in a row yall have messed it up. Any accountability at all? Any? Any pride in your work? Any at all?
  • YY
    yumiislove
    Nov 6, 2025
    1.0
    shitty workers, forgot half my meal and when i tried to call to ask what happened, they would answer then hang up, or they would make weird noises and hang up
  • KK
    Kira Kammerer
    Oct 31, 2025
    5.0
    Whenever we go here, the employees are always so positive and kind! We go out of our way to come to this location just for the sweeties working!
  • TJ
    Tanner Jensen
    Oct 26, 2025
    1.0
    Whether through drive through late tonight, employees where yelling and fighting, could hear them over the microphone, and then they proceeded to get the order completely wrong and interrupt us when we tried to tell them our correct order saying, ya ya we know your order... the crew tonight needs to go if im bein honest, terrible experience
  • CW
    camae wright
    Oct 17, 2025
    1.0
    10/17/2025 Approximately 5:45am to 6:13am I had to make 2 trips to this McDonald’s, when I got back home from the first trip I noticed a sandwich was wrong. I ordered a McGriddle and I got an English muffin, so I go back polite, respectfully and tell the lady on the drive-thru speaker, “hi, I was just here but I got this instead of that” she says to pull through. The manager comes to the window, I tell her the scenario, she smiles at me with a condescending smile and tells me she needs to replace the sandwich that went out for me to get the correct sandwich. I proceeded to tell her, that never happens, food that goes out never returns. She says when you leave you need to check your bag… pull forward. I pull forward and get out my car and watch my food being made, and a worker is preparing buns, bacon, and cheese with her barehands and she used the tongs for the eggs. When I tell the manager she walks away. Tells the lady in Spanish to put gloves on. Comes back to argue more. I tell her calm not like the McRib lady, I didn’t come to make your day hard, I know I probably frustrated you when my phone wasn’t unlocking my card but I didn’t try to waste your time or be a pain.

Frequently Asked Questions About McDonald's

What are the regular opening hours for this McDonald's location?

This McDonald's is generally open from 5:00 AM to 1:00 AM Monday through Saturday and from 6:00 AM to 1:00 AM on Sunday.

Does this McDonald's offer drive-thru service and when is it available?

Yes, drive-thru service is available daily from 5:00 AM to 1:00 AM, except on Sunday when it starts at 6:00 AM.