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McDonald's

3.2
(2760 reviews)

Business Details

17 E 3300 South St, Salt Lake City, UT
84115, United States
(385) 267-1179
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
17 E 3300 South St, Salt Lake City, UT
84115, United States

Hours

Reviews

3.2
2,760 reviews
5 stars
843
4 stars
452
3 stars
491
2 stars
290
1 star
684

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude and unprofessional service, with many experiences of staff being dismissive or unhelpful.

Order Accuracy

A significant number of reviews mentioned incorrect orders, missing items, and issues with mobile orders, indicating a lack of attention to detail.

Food Quality

Several customers complained about the quality of food, describing it as old, cold, or poorly prepared, leading to dissatisfaction.

Long Wait Times

Many reviews highlighted excessive wait times both in the drive-thru and inside the restaurant, contributing to a negative experience.

Cleanliness Concerns

Some customers noted unsanitary conditions, including dirty dining areas and improper food handling practices.
  • JJ
    jaaca
    4 days ago
    1.0
    Hands down one of the worse McDonald locations in North America, constant problems. Rude rude rude employees, 0 starts for 0 service. Wait, pull up, wait, messed up order, no one at the windows etc. never seen anything like it
  • CM
    Charlene Mosley
    4 days ago
    1.0
    Tried to order breakfast 2 days ago. The employee at the cash window was arguing with other employees. We waited almost 5 minutes just to pay, then he rings up someone else's order, charged my card bi told him it wasn't my order, coming to find out they never took my order. I drive off without anything, they never reversed the payment. Just ridiculous.
  • TO
    Tracy Oliver
    Feb 17, 2026
    1.0
    I don't know what their food is like but their service really sucks I went in to get a cup of coffee this morning at 5:30 a.m. the laundry door was unlocked the door says that the love you open at 5 a.m. the upset that the love you over by the end everything but the manager said they open at 5 a.m. I will never ever go to that place again
  • MM
    Maddie
    Feb 15, 2026
    1.0
    The person (a white guy with beard) at the drive thru window being so rude to me! Bc there is no one answer me in the intercom after I asked for three times, so I drove the the window tried to see if someone available. Then he got mad and yelled at me that I was not waiting longer enough. I explained I thought no one was there, thats why I drove to the window and asked for help. He still rudely talked to me for over a min. I felt threatened during that moment because the angry face looking at me. I couldnt accept this happened to me. After I saw so much comments about their service and I believe the customer service team have to be aware of.
  • CG
    cody grames
    Jan 31, 2026
    1.0
    I placed a mobile order, go to pick it up, and I’m told I can’t pick up my order because it doesn’t exist. They then asked me to describe the order so i did and what the price i paid was. The kid says he found it and tells the manager i described the order word for word including the price and the fact the coke was ordered with no ice. The mansger asks me for my last four of my card number which i have no clue what it is. I paid with my apple pay so i listed off the last four that it showed when it pulls up my cards and because that was incorrect i was refused my purchase. I showed prove of charge in my mountain america app, i showed the time and date or purchase in the mc donalds app. What is the purpose of the app thing with the code and order summery if it cant be used to show proof of purchase? I essentially had my money stolen from me. The manager was sure a jerk about it too.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 17 E 3300 South St, Salt Lake City?

McDonald's is open from 5:00 AM to 11:00 PM Monday through Saturday, and from 6:00 AM to 11:00 PM on Sundays.

What are the delivery hours for this McDonald's location?

Delivery is available from 5:30 AM to 11:45 PM Monday through Thursday and Sunday, and until 12:45 AM on Friday and Saturday.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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