McDonald's

3.2
2746 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
17 E 3300 South St, Salt Lake City, UT
84115, United States

Hours

Reviews

3.2
2,746 reviews
5 stars
834
4 stars
452
3 stars
490
2 stars
290
1 star
680

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported unprofessional service, long wait times, and staff being rude or inattentive.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and failure to follow special requests.

Food Quality

Customers frequently complained about food being old, cold, or poorly prepared, with some mentioning health issues after eating.

Kiosk Issues

Several customers expressed frustration with the mandatory use of kiosks, which they found inefficient and confusing.

Staff Performance

While some employees received praise for their professionalism and kindness, overall staff training and management were criticized.
  • AS
    Ahmad Sam
    2 days ago
    1.0
    This location has one of the rudest managers ever. There’s a short Hispanic elderly men with white hair he has been working here for decades and I still don’t know why they haven’t gotten rid of him. He’s extremely rude he loves to argue with people for literally no reason, he always gives an attitude towards customers and charges extra money for buffalo sauce🤦🏻‍♂️🤦🏻‍♂️🤦🏻‍♂️. Not to mention majority of their employees don’t even wear gloves🤮🤮🤮🤮. They use rotten lettuce and tomatoes on their sandwiches. Do not buy anything from here I REPEAT DO NOT BUY ANY OF YOUR FOOD FROM THIS DIRTY PLACE. Unless you want to get sick and food poisoning🤮🤮🤮🤮🤮
  • LR
    Lindsay Record
    Jan 4, 2026
    3.0
    It's a fun place to visit and go see, But during the winter, it's Not as good!! Most Animals are either hibernating or inside!! The Animals we did see, were cute but there were not that many!! The reason we did go was because it was Only $6!! We would Not have gone otherwise!!
  • NC
    nick cammack
    Dec 31, 2025
    1.0
    The nuggets they gave me were old/mushy and slightly cold, despite ordering at normal hours (6pm)
  • SS
    Srt4cab3guy
    Dec 17, 2025
    1.0
    Very unprofessional service. Heard the guy at the cash register taking an order for some customers in a very grudgingly joking attitude repeatedly as if it was funny while I waited a couple minutes for someone to even acknowledge me so I could pick up an Uber Eats order. The Uber Eats order was obviously not ready, and nobody acknowledged to me really or even asked what I needed help with so I canceled and left. It’s like it’s getting worse at this location.
  • AS
    Alexander Salas
    Dec 15, 2025
    1.0
    Went for lunch and it seemed like nobody wanted to attend customers, then when i got my food it looked and tasted like it was an hour old. Now an hour later im having terrible stomach pain and diarrhea. Whatever you do dont come to this mcdonalds. 🤢🤮

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 17 E 3300 South St, Salt Lake City?

McDonald's is open from 5:00 AM to 11:00 PM Monday through Saturday, and from 6:00 AM to 11:00 PM on Sundays.

What are the delivery hours for this McDonald's location?

Delivery is available from 5:30 AM to 11:45 PM Monday through Thursday and Sunday, and until 12:45 AM on Friday and Saturday.