McDonald's

3.3
1659 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2064 S 300 W, Salt Lake City, UT
84115, United States

Hours

Reviews

3.3
1,659 reviews
5 stars
555
4 stars
304
3 stars
307
2 stars
138
1 star
355

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, poor service, and rude staff, particularly in the drive-thru and lobby.

Food Quality

While some customers enjoyed the food, many complained about cold meals, incorrect orders, and unsanitary conditions.

Cleanliness

The restaurant was frequently described as dirty, with complaints about the state of the dining area and bathrooms.

Customer Experience

Many reviews highlighted a frustrating experience due to order inaccuracies, lack of attention from staff, and poor management.

Positive Notes

A few customers praised the speed of service during late-night visits and the quality of food at certain times.
  • MP
    Michael Prill
    2 days ago
    1.0
    One of these worst mcdonalds ever dont argue with the customer and 2 got my drink wrong and it wasn't even busy
  • CM
    Chris Miller
    Nov 12, 2025
    1.0
    The food was terrible as well as terribly fixed. Ordered 10pc nuggets that was cold. The fries were dry like they been there since lunch, and I ordered the buy one get one free crispy chicken and all I got was the chicken. No bun, no nothing. Just two chicken patties that were even dried out. That was really ridiculous and embarrassing. If you’re going to order a chicken sandwich atleast make it a chicken sandwich. I will never order from this location ever again. This isn’t the first time either. It was the second. Never again!
  • JP
    jared panter
    Nov 12, 2025
    1.0
    Worst place to get food in the valley disrespectfull employees. Very unprofessional ken the manager 👏 great job letting everyone orders get completely messed up everytime. Dont dare to ask for your food to be fresh because they've never heard of it. Not to mention after you spend extra money to have your order done right it still gets messed up. Half the soda machine works half the time most of the employees are waiting on the essentials workers. My opinion is this place sucks and definitely needs new management
  • KG
    Kevin Alejandro Agudelo Gaviria
    Nov 9, 2025
    1.0
    El peor servicio de mi vida demasiado lentos trabajadores en sus celulares jamás volvería aquí lo peor del mundo no vengan
  • JS
    Jennifer Solis
    Nov 2, 2025
    1.0
    Estoy siguiendo las recompensas con Play Monopoly at McD's now! y es increíble que un manager del turno nocturno me respondió que no podía ayudar con mi premio ganado !!! O sea deberían de entrenar mejor a su empleados porque habemos personas que sabemos lo extraordinario que es jugar Monopoly . Y luego soy fiel cliente de esta tienda . Viene aquí a cambiar mi premio porque aquí compré un café y en el baso encontré mi código de que gane .

Frequently Asked Questions About McDonald's

What are the regular dining hours for this McDonald's location?

This McDonald's is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to 1:00 AM on Friday and Saturday.

Does this McDonald's offer delivery services and when?

Yes, delivery is available daily from 5:00 AM to 11:30 PM Monday through Thursday and Sunday, and until 12:30 AM on Friday and Saturday.