McDonald's

3.3
1679 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2064 S 300 W, Salt Lake City, UT
84115, United States

Hours

Reviews

3.3
1,679 reviews
5 stars
565
4 stars
306
3 stars
310
2 stars
138
1 star
360

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unprofessional behavior from staff, particularly management, leading to a negative dining experience.

Food Quality

Many reviews highlighted issues with food preparation, including cold and improperly made items, contributing to customer dissatisfaction.

Cleanliness

The restaurant was frequently described as dirty, with unsanitary conditions reported in both the dining area and bathrooms.

Order Accuracy

Customers experienced frequent mistakes with their orders, both in drive-thru and in-store, leading to frustration and disappointment.

Speed of Service

Several reviews noted long wait times for orders, both in the drive-thru and inside the restaurant, even when not busy.
  • VG
    Vivian Gates
    Jan 1, 2026
    5.0
    OFFICIAL 2026 Beehive McDonald’s Line-Up: Played country music on the speakers— not all McDonald’s locations play music! 🚨 FRIES WERE PIPING HOT AND DELICIOUS. 🚨 Nuggets were dry and tepid; I ate two and forfeited the rest. Hamburger was well endowed with toppings and satisfying.
  • SS
    S
    Dec 27, 2025
    1.0
    The deluxe chicken sandwich tasted undercooked. The chicken was rubbery and chewy. The fries were all wet and mushy. Reminds me why they are a waste of money
  • GG
    ghohl
    Dec 24, 2025
    3.0
    I’m a regular here, and all the staff are lovely, but my experience with the manager has been negative. My order was incorrect, and even though I’m always friendly with staff as they are with me, but the manager treats me rudely and rolled her eyes at me when I kindly said my order was incorrect, telling me it wasn’t? I appreciate the kind person who caught the mistake and brought out the coffee I ordered, but the manager is rude to me even though I come here every day. And on Christmas Eve, too?
  • WB
    Wunder Bar
    Dec 23, 2025
    1.0
    Very dirty inside, no workers up front. Heard employees nag and whine about doing their job despite literally no one else being here, inside or out. Our order also took forever to be given to us. Suspicious people were also loitering around here. 2nd worst McDonalds I've been to.
  • AL
    Alyssa Harvey (Lisa)
    Dec 19, 2025
    1.0
    Normally I go to a different location but this was on my way home.. I ordered through the app for drive-thru pickup and it was all going smoothly until my interaction with what I assume was a so-called “manager”.. I was missing two McChicken sandwiches and had let the young man know at the window, he then apologized and corrected the mistake.. I was about to leave until this woman shouted out at me to give her back the food as they had mistakenly given me some Hot n’ Spicy’s.. She then very rudely accused me of trying to get away with them saying that I had purchased McChickens, not the Hot n Spicy’s? I said I didn’t say Hot n Spicy then she rolled her eyes and walked off.. First of all, I do not like spicy food so my order would have been wrong AGAIN.. Second, that was their mistake, not mine, then to accuse me of whatever it is she thought I was trying to do is so uncalled for then to be so immature to roll your eyes at me after I had said what really happened, ugh, just so stupid.. 🤦🏽‍♀️ The young man had more maturity and even provided great customer service, you’d think he was the manager.. Do better 2064s 300w McDonalds! Your manager needs to be retrained!!

Frequently Asked Questions About McDonald's

What are the regular dining hours for this McDonald's location?

This McDonald's is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to 1:00 AM on Friday and Saturday.

Does this McDonald's offer delivery services and when?

Yes, delivery is available daily from 5:00 AM to 11:30 PM Monday through Thursday and Sunday, and until 12:30 AM on Friday and Saturday.