McDonald's

3.3
3912 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
210 W 5th S, Salt Lake City, UT
84106, United States

Hours

Reviews

3.3
3,912 reviews
5 stars
1,222
4 stars
702
3 stars
761
2 stars
363
1 star
864

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some customers enjoyed hot and fresh meals, while others received cold or poorly prepared food.

Service Issues

Frequent complaints about slow service, incorrect orders, and rude staff interactions.

Cleanliness

Concerns about the cleanliness of the restaurant, with reports of dirty environments and unsanitary conditions.

Management

Inconsistent management performance noted, with some employees praised for their service while others received criticism for poor handling of customer issues.

Accessibility

Issues with operating hours and drive-thru availability, leading to customer frustration.
  • AD
    April Dennis
    Nov 16, 2025
    3.0
    There food is outrageously priced and the taste has gone down from years ago. Would rather go to in and out but don't want to drive to Centerville, the best in amd out, so yeah if you can stomach it. McDonald's is ok
  • EJ
    Euigun Jung
    Nov 14, 2025
    1.0
    Drive though - I checked in with mobile order but the staff told me to come back because they don't have my orders. Came back again and said they did take it but saw it wrong - this took 20mins. Thank you, but you can be better confirming the orders.
  • MP
    Michael Piper
    Nov 8, 2025
    5.0
    Every time the wife and I stop by for some quick food it’s always a great experience. Staff are quick to get your order together. Food tastes great! The place is mostly clean, minus the occasional soda spot here and there 😅there’s only so much someone can do in a high traffic area👍
  • YE
    Yeisen Estrada
    Nov 6, 2025
    2.0
    Decided to stop and eat here with family because we were in the area. There is no drink station or condiment station like they have at other locations. Received our order and they gave us 1 ketchup packet. I had to stand for 3 minutes until an employee was able to get me more ketchup. After we started eating I noticed that my Coke tasted horrible. I didn’t even bother going back to the counter to tell them, I didn’t want to wait another 3 minutes to be helped. My fries were already stale. The drive-thru and the to-go orders for DoorDash are both priority here. They should just close the lobby and focus on that.
  • JS
    Jennifer Solis
    Nov 2, 2025
    5.0
    Me encantó la atención , puede reclamar mi premio de Play Monopoly at McD's now! sin ningún problema , esto me motiva a seguir comprando mi bebida favorita aquí en McDonalds para seguir juntando y y ver si puedo seguir ganando.!!!

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's Salt Lake City at 210 W 5th S?

McDonald's Salt Lake City is open 24 hours a day, 7 days a week.

Does the McDonald's at 210 W 5th S offer drive-thru service?

Yes, this McDonald's location offers drive-thru service 24/7 every day of the week.